Merchant 1 Payments レビュー 130

We recently shopped around for a merchant services provider to help reduce our credit card processing costs. Out of all the providers we reviewed, Merchant 1 Payments offered the most competitive rates and lowest fees.

They had us fully set up within 24 hours and made the entire process quick, smooth, and hassle-free. Their customer service has been absolutely fantastic throughout the entire experience.

We would like to thank the entire team at Merchant 1 Payments for their outstanding support and professionalism. We highly recommend them to any business looking for reliable and cost-effective payment processing solutions.

Having bought and sold companies over the years, one recurring theme has been moving away from Moneris - and Merchant 1 has consistently been an easy win. I’ve worked directly with Calvin, and the level of service has been outstanding. He always answers my calls or gets back to me quickly… sometimes almost too quickly.

The savings to the bottom line are immediate. Transaction fees come down right away, the online portal (Converge) is far better and easier to work with, and a lot of the red tape and frustration I experienced with Moneris simply disappears.

At the end of the day, you get more service, a better platform, and lower fees. Hard to argue with that. Can’t say enough good things about Calvin and the team at Merchant 1.

The high level of support during the onboarding stage was exceptional. I was contacted by 2 representatives, Calvin and Sam, to explain the process and set up the tutorial. Once I was set up they were very helpful with my first few transactions. They made the process quick and easy. Since then I have had to change my bank account and Calvin took care of it the same day.

Calvin has been a great rep and responds to requests very quickly!

we received accurate and fast service from Elavon. They met all our needs and followed thru with all the steps to get us us and running.

I have been a client for 12 years and have always had a great experience with Calvin! He is friendly, professional, and very helpful, and always takes the time to answer all of my questions. I highly recommend!

Honest, clear information and great customer service, over the years. I recommend dealing with Calvin Jacobs, he has reviewed our rates in detail and explained everything thoroughly.

I couldn't be more grateful for the representative from Merchant 1 Payments who helped me get out of an ugly situation. Step by step he walked me through the process and today, I have comfort in knowing I do have the best policy possible with my POS processing system.

Support at Merchant 1 Payments is fantastic. Thank you Michelle for all your help!

Whenever I have an issue I have reached out and it has always been dealt with in a professional efficient manner. I find them very knowledgeable and very courteous.

After a large sale we had a customer dispute our transaction and demand a refund from the credit card company. This is the first time it has happened to us and we were unsure of how to proceed. When we received the notice we contacted Merchant 1 and they immediately responded to help. They explained the process and assisted us throughout the dispute resolution. They guided us the entire time and provided us with important help during all the dispute stages. Merchant 1 went to bat for us and helped us win our dispute.

Calvin is indeed supportive and responsive to any of our requests. His top in class experience and professional is impressive and I would recommend to any peer and company that looking for payment solutions. Great job and amazing partnership we built up here!

We had received our new payment terminals for our three locations and were being helped by Michelle and Jackie over the phone to activate them. Both ladies were very professional and knowledgeable. The process was flawlessly completed in record time. We have been through this type of process before, with our previous payment provider and the experience was somewhat frustrating. With Merchant 1 Payments, it was a refreshingly straight forward and problem free. Based on this experience i would definitely recommend Merchant 1 Payments.

Joseph Stojka from Merchant 1 was really helpful. He answered all my questions clearly and made the entire process easy. I'm super happy with the service I received—highly recommend!

We are a busy dental clinic and recently switched to Merchant 1 Payments from Chase, and we couldn’t be happier.

The transition was smooth and seamless with no downtime, and the entire Merchant 1 Payments team was extremely helpful and a pleasure to work with.

In addition to the outstanding service, when we compared our previous statements to those from Merchant 1 Payments, we clearly saw the significant savings they had promised.

We highly recommend Merchant 1 Payments to any business looking for reliable payment processing and excellent support.

I contacted Calvin Jacobs with a question about our account and he was very friendly, helpful and knowledgeable. He offered me a solution for an out of office employee that I believe with work for our whole location.

I can’t express enough how impressed I am with Merchant 1 Payments!
What really sets it apart is the customer service, especially dealing with Calvin Jacobs. Calvin is incredibly helpful, answering all my questions promptly and going above and beyond to ensure everything runs smoothly. You don’t get that kind of attention to detail and support everywhere.

Calvin is absolutely amazing! Calvin always ensures my questions and needs are answered with the upmost attention. Thank you Calvin for all that you do!!!

I’ve worked with Calvin for several years. Not only is he very professional and efficient, he responds quickly, circles back to ensure things are buttoned up and goes the extra mile with any issue I have. Bodify feels immensely taken care of and I know if we ever have any issues at our Arizona CoolSculpting and Morpheus8 locations, Calvin is my first call or email since it’ll be taken care of!

We recently switched our Merchant Services Provider to Merchant 1 and I have to say it was a great move, from initial conversations with our account manager Ashley through to the transition of going live was as smooth a transition as possible especially the complications of having multiple locations branches and divisions within the company. Can't recommend enough I can't see we'll be changing again anytime soon. Thanks Ash and team