Melisa Altamirano has been exceptional throughout the planning of my Galápagos trip. She is responsive, patient and highly knowledgeable, and she has taken the time to understand exactly what I wanted... ãã£ãšèŠã
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Incredible La Pinta cruise of Galapagos South and Western itinerary. Staff satisfied every request to the point of having to be more careful about comments made. Henry, one of our naturalists, instill... ãã£ãšèŠã
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Carolina was wonderful to work with, she solved our puzzle of a trip and incorporated everything we wanted to do and see. Iâm so grateful to her and would highly recommend metropolitan touring, espec... ãã£ãšèŠã
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Diego provided excellent service, and I would rate him 10/10. He was very supportive throughout the process and gave us detailed, helpful information about our Galapagos trip. He also made a genuine e... ãã£ãšèŠã
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At Metropolitan Touring, weâve been crafting life-changing journeys across Ecuador, the Galápagos Islands, Colombia, and Peru since 1953. As South Americaâs leading DMC, we connect travelers with nature, culture, and community, creating meaningful experiences that positively impact both people and the planet. Over seven decades, we've gathered thousands of unforgettable stories from our guests, each one as memorable, significant, and transformative as the next. Every journey fosters profound connections between the traveler, the places they visit, the people they travel with, and the people they meet. Ultimately, we are in the connections businessâbuilding experiences that inspire and transform. Letâs explore and transform, together. Explore the Galápagos with Our Premier Yachts For an unparalleled Galápagos adventure, we offer three exceptional yachts: Yacht La Pinta: A 48-passenger luxury vessel featuring 24 spacious cabins, a jacuzzi, fitness room, and a glass-bottom boat for unique marine life views. Metropolitan Touring Yacht Isabela II: An intimate 40-passenger yacht with 20 elegant cabins, offering sea kayaks, a glass-bottom boat, and a sun deck for panoramic views. Yacht Isabela Santa Cruz II: A modern 90-passenger ship with five spacious decks, featuring a science center, hot tubs, and multiple dining options. Crucero Santa Cruz Galápagos Encounter the Galápagos Big 15 Embark on a journey to witness the "Big 15" of the Galápagosâiconic species that define the archipelago's unique biodiversity. These include the Galápagos giant tortoise, blue-footed booby, flightless cormorant, and the only tropical penguin species, the Galápagos penguin.
SPIRIT, PASSION AND VISION
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- OUR MISSION
- To transform the lives of our explorers through memorable experiences in destinations unique to their nature, history, and culture.
- OUR VISION
- To be the gold standard of excellence in the travel industry in South America.
- OUR COMMITMENT
- Given our origins in the fragile and globally important Galapagos Islands, from our companyâs origins, we have sought to be conscientious stewards of the destinations in which we operate and responsible contributors to the well-being of the communities that form part of our value chain. Sustainability is part of our DNA, today embedded into every facet of our operations through the ESG framework and our commitment to creating positive impacts on both people and the planet.
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Av de las Palmeras N45-74 y de las Orquideas, EC170513, Quito, ãšã¯ã¢ãã«
- (+1) -855-500-0496
- info@metropolitan-touring.com
- www.metropolitan-touring.com
Best Summer Deal 2025
4.9
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Very reachable and helpful
2025幎10æ8æ¥
Metropolitan Touring ããã®åç
Dear Gary,
Thank you for your kind words! ð Weâre thrilled to hear that our team was reachable and helpful. We look forward to assisting you again soon.
Warm regards,
Metropolitan Touring
Thank you very much for your excellentâŠ
Thank you very much for your excellent service and attention to detail. This is our third year traveling with you, and the outstanding level of care and professionalism you provide is the reason we continue to return. We truly appreciate your expertise and were not considering any other options â your team always makes the experience seamless and enjoyable.
2025幎10æ8æ¥
Metropolitan Touring ããã®åç
Dear Esteban,
Thank you for your kind words and for trusting Metropolitan Touring! ð
We truly appreciate your continued loyalty and are delighted to know that our teamâs professionalism and attention to detail have made each of your journeys enjoyable and seamless.
Itâs always a pleasure to assist you, and we look forward to accompanying you on many more memorable adventures ahead.
Warm regards,
Metropolitan Touring
I highly recommend Metropolitan Touring!
So far Eduardo has been very helpful & prompt with getting back to me. He is vey knowledgeable.
2025幎10æ7æ¥
Metropolitan Touring ããã®åç
Dear Jeanine,
Thank you for your kind words and for trusting Metropolitan Touring! ð Weâre delighted to hear that Eduardo has been helpful, prompt, and knowledgeable in assisting you.
Itâs always a pleasure to support you, and we look forward to helping you plan many more amazing adventures.
Warm regards,
Metropolitan Touring
Metropolitan Touring always does aâŠ
Metropolitan Touring always does a great job in my travel planning assistance.
2025幎10æ3æ¥
Metropolitan Touring ããã®åç
Dear Joan,
Thank you for your kind words and for trusting Metropolitan Touring! ð
Weâre delighted to assist with your travel plans and look forward to many more adventures together.
Warm regards,
Metropolitan Touring
The agent did not disclose allâŠ
The agent did not disclose all information upfront while she knew we could not reach the lodge before the gates closed. She even offered a transfer service knowing we could not get there on time and would be locked out. Do not deal with this company as they do not disclose information until they have full payment
2025幎10æ1æ¥
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Metropolitan Touring ããã®åç
Dear Margaret,
We sincerely apologize for the inconvenience and miscommunication regarding your arrival at the lodge, as soon as we were informed about this, our team reached out to offer solutions, including special authorization for late entry and detailed transfer instructions in English and Spanish.
We are reviewing our internal procedures to prevent similar situations in the future. Guest safety and satisfaction remain our top priorities, and your feedback is invaluable to our improvement.
Thank you for your understanding, and we look forward to welcoming you again!
Kind regards,
Metropolitan Touring
Metropolitan Touring - Galapagos
Metropolitan Touring and Eduardo have been very knowledgeable and responsive.
2025幎10æ1æ¥
Metropolitan Touring ããã®åç
Dear Chagrin,
Thank you for your kind words and for trusting Metropolitan Touring! ð Weâre thrilled to hear that Eduardo and our team provided knowledgeable and responsive service.
Itâs always a pleasure to assist you, and we look forward to supporting you in many future adventures.
Warm regards,
Metropolitan Touring
Always great to work with
Always great to work with. I got my questions answered and my revisions in record time. We've worked with Metropolitan for 20 years and they never disappoint.
2025幎9æ26æ¥
Metropolitan Touring ããã®åç
Dear Audrey,
Thank you for your wonderful words and for trusting Metropolitan Touring! ð Weâre truly honored by your loyalty and delighted to know that our team continues to meet your expectations with timely support and dedication.
Itâs always a pleasure to work with you, and we look forward to many more years of collaboration.
Warm regards,
Metropolitan Touring
Domenica is a pleasure to work with
Domenica is a pleasure to work with!
Knowledgeable, and great follow up!
2025幎9æ26æ¥
Metropolitan Touring ããã®åç
Dear Devon,
Thank you so much for your kind words about Domenica! ð Weâre delighted to know her knowledge and follow-up made such a positive impression. Your feedback motivates us to continue providing the best service possible.
We look forward to assisting you again soon.
Warm regards,
Metropolitan Touring
expert guidance made the planning process easier
The travel consultant we worked with was very knowledgeable and helpful. I had many questions and he answered them all. I especially enjoyed that he didn't pressure us to book the cruise.
2025幎9æ25æ¥
Metropolitan Touring ããã®åç
Dear Deb,
Thank you so much for your thoughtful feedback! âš Weâre thrilled to hear that our consultant made your planning process smooth and enjoyable, answering all your questions without any pressure. Itâs wonderful to know you felt supported every step of the way. Weâll be delighted to assist you again whenever youâre ready for your next adventure.
Warm regards,
Metropolitan Touring
Caroline was easy to work with andâŠ
Caroline was easy to work with and extremely knowledgable.
2025幎9æ12æ¥
Metropolitan Touring ããã®åç
Dear Margie,
Thank you for your kind words! ð Weâre so glad to hear that working with Caroline was both easy and informative. Weâll be sure to share your feedback with her, and we look forward to assisting you again soon.
Warm regards,
Metropolitan Touring
Anddy Males with Metropolitan Touring was excellent!
Anddy Males with Metropolitan Touring helped us every step of the way to plan our upcoming adventure trip to Ecuador for our family of 4. Anddy was patient giving me time to ask questions, he provided detailed answers and then gave me time to do my own research before booking our trip to Ecuador and the Galápagos Islands.
2025幎9æ8æ¥
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Metropolitan Touring ããã®åç
Dear Jennifer,
Thank you so much for sharing your experience! ð Weâre delighted to hear that Anddy guided you with such patience and detail while planning your family adventure. Taking the time to answer questions and support your research is exactly the kind of personalized service we strive to provide.
Weâre excited to be part of your journey to Ecuador and the Galápagos Islands and look forward to helping you create unforgettable memories together.
Warm regards,
Metropolitan Touring
Highly recommend
Carolina was so helpful. Very friendly and very patient when I asked lots of questions! She is very knowledgeable. Metropolitan was recommended to my son when he was in Ecuador a short time ago and they have lived up to their reputation.
2025幎9æ5æ¥
Metropolitan Touring ããã®åç
Dear Sarh,
Thank you so much for your kind words! ð Weâre thrilled to hear that Carolina was able to assist you with such friendliness and patience. Her knowledge and dedication truly reflect our commitment to offering personalized service.
Weâre delighted to have lived up to your expectations and look forward to helping you create unforgettable memories in Ecuador.
Warm regards,
Metropolitan Touring
Informative and well explained
Informative and well explained. A pleasure to work with.
2025幎9æ1æ¥
Metropolitan Touring ããã®åç
Dear Mike,
Thank you for your kind words! ð Weâre delighted you found our service informative and a pleasure to work with. We look forward to assisting you again soon.
Warm regards,
Metropolitan Touring
So far Anddy is very responsive to anyâŠ
So far Anddy is very responsive to any question or request I make. Since I have not traveled yet I canât say anything in regard to how the company manages our trip.
2025幎8æ25æ¥
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Metropolitan Touring ããã®åç
Dear Ms Charisse Steinberg,
Thank you for your feedback! ð Weâre delighted to hear that Anddy has been responsive and helpful with your questions and requests. Providing attentive and personalized service is always our priority.
We look forward to assisting you throughout your trip and making it an unforgettable experience!
Warm regards,
Metropolitan Touring
Compiled a package with some specific requests.
Prompt response with attention to detail.
2025幎8æ15æ¥
Metropolitan Touring ããã®åç
Dear Mona Feige,
Thank you for your wonderful feedback! ð Weâre so glad to hear that our team was able to compile your package with careful attention to your specific requests, and that you received a prompt response. Providing personalized and detailed service is always our goal.
We look forward to welcoming you on an unforgettable journey!
Warm regards,
Metropolitan Touring
Excellent response with my requestâŠ
Excellent response with my request fully understood and answered with detail. Followed up with phone call. Outstanding service.
2025幎8æ15æ¥
Metropolitan Touring ããã®åç
Dear BK,
Thank you for your wonderful feedback! ð Weâre delighted to know that your request was understood and addressed in detail, and that our follow-up call helped ensure everything was covered. Providing outstanding service is always our goal.
We look forward to welcoming you for an unforgettable experience!
Warm regards,
Metropolitan Touring
My Destination Expert was veryâŠ
My Destination Expert was very responsive, knowledgeable and helpful throughout the process.
2025幎8æ13æ¥
Metropolitan Touring ããã®åç
Dear Alice,
Thank you for your kind words! ð Weâre so glad to hear that your Destination Expert provided the responsive, knowledgeable, and helpful service we strive for.
We look forward to welcoming you for an unforgettable experience!
Warm regards,
Metropolitan Touring
Metropolitan Touring ããã®åç
Dear Pamela,
Thank you for your kind words! Weâre delighted to know that all your questions were answered and the process was easy for you.
We look forward to assisting you again on your next adventure!
Warm regards,
Metropolitan Touring
This is a small booking added to aâŠ
This is a small booking added to a Lindblad Galapagos trip.
The client took a long time to approve and Maria Jose was very responsive!
2025幎8æ6æ¥
Metropolitan Touring ããã®åç
Dear Eva. Thank you! ð
Weâre glad everything worked out and that MarÃa José was responsive throughout the process. We'll be sure to share your kind words with her!
Warm regards,
Metropolitan Touring
Metropolitan Touring ããã®åç
Dear Fabri,
Thank you so much for your kind words! Weâre glad to hear that our team provided fast and accurate answers to make your experience smooth and pleasant.
We look forward to assisting you on your next adventure!
Warm regards,
Metropolitan Touring
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