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Mighty Campers - Auckland レビュー 

45
TrustScore 5段階評価の4

4.0

470 Oruarangi Road, Māngere, 2022 Auckland, North Island, NZ


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had an excellent experience. The toll free service number was a great service. We had a nail a tire, an arrangement was made for service in the next big town and we were on our way within an... もっと見る

5つ星のうち1の評価

The car is good but being a campervan, it’s not. We had issue on lights/power. We had issue on reimbursing as initially we did not got approval for full amount reimbursement but good thing Elizabeth f... もっと見る

5つ星のうち5の評価

Such great service from start to finish. Veronica made the vehicle check-in and check-out process so easy. The vehicle was clean, tidy, and far better than we expected, especially compared with previo... もっと見る

企業が回答しました

5つ星のうち5の評価

Our experience from start to finish was amazing, easy to find location which in Auckland is hard to find. Facilities were top tier! Staff were absolutely outstanding (shout out to Murray) our camper... もっと見る

企業が回答しました


企業情報

  1. RV車レンタル代理店

当該企業による記述

Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.


連絡先

  • 470 Oruarangi Road, Māngere, 2022, Auckland, North Island, ニュージーランド

  • 0800 422 505

4.0

ほぼ満足

TrustScore 5段階評価の4

45件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.0

すべてのレビュー

(45)

過去12か月のレビュー数: 383

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

No power/lights on the 2nd night

The car is good but being a campervan, it’s not. We had issue on lights/power. We had issue on reimbursing as initially we did not got approval for full amount reimbursement but good thing Elizabeth from customer service helped us. It makes us feel bit better. But as to the campervan, it let us down.

2026年8月8日
5つ星のうち5の評価

Fantastic experience, product and service.

We had an excellent experience. The toll free service number was a great service. We had a nail a tire, an arrangement was made for service in the next big town and we were on our way within an hour. We had a couple other minor issues that were answered by the toll free service center. Great customer service.

The pick up and drop off was smooth and efficient. Thanks for the shower facilities too.

Our campervan was great, clean and stocked with everything we needed.

2026年8月1日
5つ星のうち1の評価

I made a complaint about the water tank…

I made a complaint about the water tank in the camper finished before even 24 hours of taking it without any shower or toilet use just washing cups . When we try to fill up the tank the water hose provides has no adapter to fit and we could not use it . I try to call many times no pick up . When we arrived I made complaint to the officer and he promised someone will give me a call to discuss still nothing happened and no one call me . It’s apear to us you don’t care about customer to enjoy holidays. I had family came from overseas and this had caused lots of discomfort and disappointment.

2026年7月17日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thank you for your feedback, Eman. We would like to offer our apologies that you experience with us was not what you had hoped, and that you had not received a response regarding the issues you experienced. With normal use, we expect that the water tank will last between 1-2 days depending on usage. Our team found that no repairs were required on your return, and the hose was found to have the correct attachment. This unit has since completed a further 12 rental days with no reported issues. Despite this, we do apologise for your experience, and we hope that you were still able to find some enjoyable moments in your travels.

5つ星のうち5の評価

Nice RV

Nice RV, very comfortable and clean. So easy to checkin and check out. Highly recommend.

2026年7月19日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Great to hear! Thanks Ana Paula!

5つ星のうち5の評価

5 star service

Such great service from start to finish. Veronica made the vehicle check-in and check-out process so easy. The vehicle was clean, tidy, and far better than we expected, especially compared with previous rental experiences we have had with other companies. We could not recommend them highly enough!

2026年7月19日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

This is so great to hear! Thanks Natasha. We appreciate you taking the time to let us know how much you enjoyed your experience with Mighty!

5つ星のうち2の評価

Pre-Departure Campervan Checks

Overall, I was disappointed with our recent campervan hire experience. Shortly after collecting the vehicle, we discovered that the pipe under the sink had completely come away and was missing the attachement/bolt. While I understand that faults can happen, these are issues that ideally should have been identified before the vehicle was handed over. What was most frustrating was not the fault itself, but the way it was handled once reported. I found myself repeatedly explaining the situation and it often felt like more effort was being spent debating conversations than finding a practical solution.

What made this particularly disappointing was the impact it had on our family. We were travelling with young children and had carefully planned our itinerary, so dealing with vehicle issues, phone calls and emails took valuable time away from our holiday. Campervan holidays aren't something we do often, and this trip was about creating special memories. Instead, a portion of that experience was overshadowed by avoidable stress and disruption. While the staff we dealt with in person were fantastic, the overall support experience fell short of the hassle-free holiday experience we expected, and I hope this feedback is taken on board to improve both vehicle preparation and customer support for future families.

2026年7月9日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thank you for sharing your feedback with us, Mereana. Again, we are truly sorry that your recent campervan hire experience did not meet your expectations and caused significant disruption to your family holiday. Please be assured that we are taking your feedback seriously regarding both our vehicle preparation and our customer support processes to ensure a more seamless experience for all our future customers. We do hope that you still had some enjoyable moments in your travels.

5つ星のうち5の評価

Every thing was just amazing

Every thing was just amazing, from service to vehicle experience, it was all just perfect.

2026年7月11日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thank you Summer! We are so happy to hear that you had an amazing experience!

5つ星のうち5の評価

We received great quality campers and service

We received great quality campers, great experience from start to finish. Will definitely hire through Mighty Campers Auckland again.

2026年6月22日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

We love hearing this! Thanks Clifford. We look forward to welcoming you back again soon.

5つ星のうち3の評価

Won’t do it again

The Campervan was comfortable to travel in, however the sleeping set up had its faults. The rear island bed base boards did not fit the space it was supposed to. No airflow under the swabs leaves dampness and a high risk of mould.
The battery would not last a full night and with the heating requiring power for use, I ended up sick the entire trip and still very unwell at home.
The vehicle itself drove well and was reasonably easy to manoeuvre, will spin the wheels on a slight incline on wet grass. Didn’t use the shower as we ended up staying in campgrounds due to the inability to actually use all the camper facilities in freedom camping spots

2026年6月17日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Dear Stacey, thank you for taking the time to leave us a review. We greatly value customer feedback, as it helps us continually review and improve our products and services. We are very sorry to hear that your experience did not meet expectations, and we sincerely apologise for the issues you encountered. We do hope that, despite this, you were still able to enjoy your holiday.

5つ星のうち5の評価

Our experience from start to finish was…

Our experience from start to finish was amazing, easy to find location which in Auckland is hard to find. Facilities were top tier! Staff were absolutely outstanding (shout out to Murray) our camper was the best! Comfortable, warm, just perfect really. Thanks so much guys.

2026年6月15日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

We're so glad you had such a wonderful experience with us! It's fantastic to know our facilities and camper met your expectations. We appreciate your kind words.

5つ星のうち5の評価

Great reception area and staff Focus

Great reception area and staff Focus. We were checked in and out by Roku who did an excellent job.

2026年5月21日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thanks for your review Julie! We will pass on your thanks to Roku.

5つ星のうち5の評価

Great experience

From pickup to drop off everything went smoothly. Regular free airport transfers. Always kept informed and no dramas with the motorhome. Staff super friendly and helpful.

2026年5月21日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thanks Stephen! We appreciate you taking the time to write us a review.

5つ星のうち5の評価

Excellent experience

Great campervan, perfect for what we needed. Super friendly and helpful staff, The shuttle to and from airport, pickup and dropoff were made so easy.

2026年5月20日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thank you so much! We really appreciate your review.

5つ星のうち3の評価

Our plane landed at 4 pm rather than…

Our plane landed at 4 pm rather than 3.15pm. Talked to helpful TTH office, but we had missed last shuttle (4.15) to the "airport" collection point. Did not like "nothing can be done". Ive never missed a rental pickup before So we cant collect the van, we have to stay in an airport hotel and we miss a big dinner planned with friends.
Didn't like paying for a night of rental not provided.
Did not like being provided with 3 thick double doonas for a two single bed rent. The van was full of impossible to use bedding.
The toilet satchels were provided inside a plastic bucket that probably had some moisture in it. Picked out the satchel and it disintegrated onto the floor. Didn't like that. Looking at the floor it looked like the same thing had happened to others (who had not been as fastidious in cleaning up the blue power as we were).
Did not like no live usb power points when the ignition is off, no tap over the washroom sink and the intrusive toilet layout.

The staff were great, the van drove excellently, everything worked and nothing broke. So, overall fine .. just dont be late, look at the bedding before taking it and watch out for the blue satchels! And take a battery pack.

2026年5月11日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Hi Toby, thanks for your review. We're sorry to hear about the toilet chemical, battery life and excessive bedding. This definitely does not sound ideal, and we regret that you had this experience. We appreciate you letting us know as it helps us improve.

5つ星のうち5の評価

Faultless experience

Murray at the Auckland depot made pick up and drop off so easy. He was super friendly and helpful.
Couldn’t fault the camper it was fantastic.

Love the communal kitchen idea. We are always having to buy staples like salt, sauce, detergent, etc and throw out 98% at the end. Great waste reducing initiative!

2026年5月1日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Fabulous! Thanks for sharing Brittany! Our 'pay it forward' pantry is definitely popular with our guests!

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