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Mighty Campers - Aucklandレビュー 

34
TrustScore 5段階評価の4

4.1

470 Oruarangi Road, Māngere, 2022 Auckland, North Island, NZ


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち3の評価

The Campervan was comfortable to travel in, however the sleeping set up had its faults. The rear island bed base boards did not fit the space it was supposed to. No airflow under the swabs leaves da... もっと見る

企業が回答しました

5つ星のうち5の評価

Our experience from start to finish was amazing, easy to find location which in Auckland is hard to find. Facilities were top tier! Staff were absolutely outstanding (shout out to Murray) our camper... もっと見る

企業が回答しました

5つ星のうち2の評価

The campervan was switched to another brand - Cheapa Campers - without warning, explanation or apology. When raised, the concern was dismissed out of hand. In the end, my going to the top, I final... もっと見る

企業が回答しました

5つ星のうち5の評価

We received great quality campers, great experience from start to finish. Will definitely hire through Mighty Campers Auckland again.


企業情報

  1. RV車レンタル代理店

当該企業による記述

Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.


連絡先

  • 470 Oruarangi Road, Māngere, 2022, Auckland, North Island, ニュージーランド

  • 0800 422 505

4.1

ほぼ満足

TrustScore 5段階評価の4

34件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.1

すべてのレビュー

(34)

過去12か月のレビュー数: 293

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5つ星のうち3の評価

Won’t do it again

The Campervan was comfortable to travel in, however the sleeping set up had its faults. The rear island bed base boards did not fit the space it was supposed to. No airflow under the swabs leaves dampness and a high risk of mould.
The battery would not last a full night and with the heating requiring power for use, I ended up sick the entire trip and still very unwell at home.
The vehicle itself drove well and was reasonably easy to manoeuvre, will spin the wheels on a slight incline on wet grass. Didn’t use the shower as we ended up staying in campgrounds due to the inability to actually use all the camper facilities in freedom camping spots

2026年6月17日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Dear Stacey, thank you for taking the time to leave us a review. We greatly value customer feedback, as it helps us continually review and improve our products and services. We are very sorry to hear that your experience did not meet expectations, and we sincerely apologise for the issues you encountered. We do hope that, despite this, you were still able to enjoy your holiday.

5つ星のうち5の評価

Our experience from start to finish was…

Our experience from start to finish was amazing, easy to find location which in Auckland is hard to find. Facilities were top tier! Staff were absolutely outstanding (shout out to Murray) our camper was the best! Comfortable, warm, just perfect really. Thanks so much guys.

2026年6月15日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

We're so glad you had such a wonderful experience with us! It's fantastic to know our facilities and camper met your expectations. We appreciate your kind words.

5つ星のうち5の評価

Great reception area and staff Focus

Great reception area and staff Focus. We were checked in and out by Roku who did an excellent job.

2026年5月21日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thanks for your review Julie! We will pass on your thanks to Roku.

5つ星のうち5の評価

Great experience

From pickup to drop off everything went smoothly. Regular free airport transfers. Always kept informed and no dramas with the motorhome. Staff super friendly and helpful.

2026年5月21日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thanks Stephen! We appreciate you taking the time to write us a review.

5つ星のうち5の評価

Excellent experience

Great campervan, perfect for what we needed. Super friendly and helpful staff, The shuttle to and from airport, pickup and dropoff were made so easy.

2026年5月20日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thank you so much! We really appreciate your review.

5つ星のうち3の評価

Our plane landed at 4 pm rather than…

Our plane landed at 4 pm rather than 3.15pm. Talked to helpful TTH office, but we had missed last shuttle (4.15) to the "airport" collection point. Did not like "nothing can be done". Ive never missed a rental pickup before So we cant collect the van, we have to stay in an airport hotel and we miss a big dinner planned with friends.
Didn't like paying for a night of rental not provided.
Did not like being provided with 3 thick double doonas for a two single bed rent. The van was full of impossible to use bedding.
The toilet satchels were provided inside a plastic bucket that probably had some moisture in it. Picked out the satchel and it disintegrated onto the floor. Didn't like that. Looking at the floor it looked like the same thing had happened to others (who had not been as fastidious in cleaning up the blue power as we were).
Did not like no live usb power points when the ignition is off, no tap over the washroom sink and the intrusive toilet layout.

The staff were great, the van drove excellently, everything worked and nothing broke. So, overall fine .. just dont be late, look at the bedding before taking it and watch out for the blue satchels! And take a battery pack.

2026年5月11日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Hi Toby, thanks for your review. We're sorry to hear about the toilet chemical, battery life and excessive bedding. This definitely does not sound ideal, and we regret that you had this experience. We appreciate you letting us know as it helps us improve.

5つ星のうち5の評価

Faultless experience

Murray at the Auckland depot made pick up and drop off so easy. He was super friendly and helpful.
Couldn’t fault the camper it was fantastic.

Love the communal kitchen idea. We are always having to buy staples like salt, sauce, detergent, etc and throw out 98% at the end. Great waste reducing initiative!

2026年5月1日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Fabulous! Thanks for sharing Brittany! Our 'pay it forward' pantry is definitely popular with our guests!

5つ星のうち5の評価

Easy check in and Drop off process

Easy check in and Drop off process, and courtesy bus from and to the RV supercentre. we where able to grab some essential food items from returning groups, and the van performed really well on all types of roads, and conditions.

2026年4月26日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thank you for your review Aaron. We look forward to welcoming you back again soon.

5つ星のうち4の評価

good overall

van was fine. 6 berth van lived up to expectations. Relatively straight forward to drive and enough features.

Service was slow though, it's like they didn't already have the van ready to go, and only started the process when we arrived to pick up. As a pre booked thing this was quite fristrating, wasting an hour or more at the pick up place.

For prebooked customers, the van really should be ready to go and we just need to do the 15-20 minutes of paperwork.

van had a leak, they were good in that they swapped it for a different one. That process was ironically faster than the initial pickup!!!

2026年4月19日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Hello K B, we are so glad to hear you enjoyed your Mighty 6 Berth.
We are sorry to hear that the wait time at the beginning of your trip wasn’t as smooth as it should have been. We’re always looking for ways to improve our service and reduce delays, and your input helps us do just that. Thank you for sharing your experience.

5つ星のうち5の評価

Great service provided by Murray.

Great service provided by Murray.
He took time to address all the concerns related to the vehicle. He sort out the gas and made check in and checking out seemless.
Thank you Murray.

2026年4月6日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thanks for your review Sayan. We are so pleased Murray provided such fabulous service in our branch. Thanks for letting us know!

5つ星のうち2の評価

Noisy (rattles that needed ear plugs)

Noisy (rattles that needed ear plugs), wallowing, damaged. We thought we had hired a better campervan than a Mighty.

2026年4月2日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Hi Roger, we’re sorry the camper didn’t meet the condition you expected. That’s not the experience we aim to provide, and we understand how frustrating this must have been. We’re reviewing our quality checks to ensure future guests receive vehicles that meet our standards. Your feedback is important, and we appreciate you taking the time to share it.

5つ星のうち5の評価

Utterly brilliant and amazing.

We had an a amazing trip in our camper which we named 'Might Maggie'.

The space was perfect. The facilities were exactly what we wanted / needed. It was warm and comfortable but also cool when we needed it.

We had our camper for 16 nights in total as we travelled around both the North and South Islands. Although we had some incredible experiences and saw some of the most incredible scenery in the world, one of our fondest memories from the trip was the long drives, listening to audio books and taking it all in. At the end of every day, we thoroughly looked forward to getting back in and relaxing in our own space. Not having to unpack and move suitcases all the time or check in and check out of hotels or rely on public transport was just brilliant.

The thl company was also brilliant. The collection and drop off was smooth and easy and the app was fantastic for finding some great spots and booking campsites.

The only thing that was a bit annoying at times was the noise from the camper as we drove on any surface that wasn't completely smooth. The rattling, banging and changing was sometimes so loud that we couldn't hear the radio or audio books.
Other than that, perfect.

2026年3月31日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thank so much for your review William! It sounds like you had an amazing time with 'Maggie' - exactly the experiences we hope for all our guests. We look forward to welcoming you back again one day!

5つ星のうち2の評価

We got a flat tyre about an hour after…

We got a flat tyre about an hour after picking up the camper, we were on the side of the busy motorway and were waiting on hold to the helpline to try to find out what to do. I started to change the tyre, the vehicle manual that was in the vehicle did not match the vehicle we were in, the tools that were in the vehicle did not match what was in the manual, the spare tyre was bald. Luckily a Good Samaritan pulled over once the tyre was changed and offered to lead us to the nearest tyre shop, the Good Samaritan was just as disgusted as we were in the state of the spare tyre, he was concerned for my family’s safety and lead us cautiously down the highway to the next town. By the time the helpline answered their assistance was minimal, they were friendly and did sort out payment at the tyre shop once we got to Hamilton.

The grey water tank was already half full when we picked it up and the bed over the cab smelled mouldy.

The brakes on the vehicle were very spongy.

There was no washer fluid.

The only reverse camera was through the seperate sat nav unit and it only worked intermittently. I’m not sure if there was supposed to be one integrated into the vehicle entertainment system, as there were two separate cameras on the rear of the vehicle.

The van was well equipped with everything else we needed to live comfortably cooking and eating in the van.

2026年3月25日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thank you for taking the time to share your feedback with us, Dominic. We regret that you experienced an issue with your tyre, and that you found the response time of our On Road Care team was not adequate at the time of the incident. We are pleased that you were able to receive assistance from a passer-by, however we do still recognise that this should not have been the case. Thank you for noting the additional issues you experienced - we will ensure that this has been addressed. We do hope that you still had an enjoyable holiday, despite the issues you experienced.

5つ星のうち5の評価

Very happy

Collection, handover and facilities on the campervan were all very good. Staff were friendly and helpful and the shuttle to and from the airport was also great.
The campervan itself was well-used, but it was reliable and did everything we needed.

2026年3月27日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Thanks for your review Brian! We look forward to welcoming you back soon.

5つ星のうち2の評価

Brand switched

The campervan was switched to another brand - Cheapa Campers - without warning, explanation or apology. When raised, the concern was dismissed out of hand.

In the end, my going to the top, I finally got recognition that it had been poorly handled and was offered a goodwill refund, which was appreciated. It just took more energy and persistence to get to that point.

2026年2月2日
Mighty Campers - Auckland ロゴ

Mighty Campers - Auckland からの回答

Hi Gavin, we are very sorry to hear that you weren't happy with your camper. But we are glad our crew were able to help you out, even though it took longer than necessary. Thank you for your feedback.

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