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Mighty Campers - Christchurch レビュー 

70
TrustScore 5段階評価の4

4.1

159 Orchard Road, Harewood, 8053 Christchurch Airport, North Island, NZ


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

The 3 birth van we were in was fantastic, with everything we could possibly need! It was clean and tidy, the pick up and drop off process was smooth and simple! We had such an amazing time doing just... もっと見る

5つ星のうち1の評価

Front counter lady very helpful and the driver who picked us up was fantastic but the rest of the staff need to be more approachable, answer truthfully, customer service was poor. Van needs to be seri... もっと見る

企業が回答しました

5つ星のうち4の評価

Upon arriving to pick up the camper, there were lots of staff members standing around and it took over 20 minutes before one of them came to check us in. Our camper was fine, although our friends wh... もっと見る

企業が回答しました

5つ星のうち5の評価

It was our first experience of hiring campervan and it was a choice too chosing the maui.we had a wonderful trip. There was few thing initially we have not understood but as we started trip and using... もっと見る

企業が回答しました


企業情報

  1. RV車レンタル代理店

当該企業による記述

Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.


連絡先

  • 159 Orchard Road, Harewood, 8053, Christchurch Airport, North Island, ニュージーランド

  • 0800 422 505

4.1

ほぼ満足

TrustScore 5段階評価の4

70件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.1

すべてのレビュー

(70)

過去12か月のレビュー数: 406

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Staff were great

Staff were great. We got away quickly and running late on return we’re processed fast and shuttle was held for our return to the airport. So grateful, thank you

2026年5月28日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

We're so glad our staff provided excellent service and ensured a smooth, fast experience for you. Thank you for your kind words!

5つ星のうち5の評価

Best Rental Experience I’ve Had

My experience with Mighty was nothing short of exceptional. As a foreigner traveling through New Zealand, I was a little unsure of what to expect with the check-in and pick-up process, but Mighty did an excellent job providing all the necessary information ahead of time and making everything easy.
When I arrived for pick-up, I was upgraded to a Maui van free of charge, which was an incredible surprise. The walk-around and instructions during pick-up were also one of the most personable customer service experiences I’ve ever had. The staff seemed genuinely excited for my trip, which made the experience feel even more special.
The van itself performed spectacularly and gave me no issues at all. I drove around the entire South Island, and it handled everything perfectly. The layout was ideal for day-to-day travel, and everything was intuitive and easy to operate.
Drop-off was just as smooth. Their shuttle driver even made a special trip to the airport for me after I missed the departure I had intended to take, which I really appreciated.
Overall, I had a life-changing experience in New Zealand, and the Mighty team played a significant role in making me feel welcome and giving me a van that I never had to worry about during the trip. Five stars, and a huge thank you to the entire team at Mighty!

2026年5月14日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Wow, thanks for your amazing review, Haden! It sounds like you had the best time (and enjoyed your upgrade!) in New Zealand. Thank you for sharing your experience. We look forward to welcoming you back again soon.

5つ星のうち5の評価

Perfect from start to finish!

Amazing experience right from the booking stage to the drop off. Highly recommend. The vans are set up so well, are reliable and easy to drive!

2026年5月26日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Thanks for your 5-star review Mareet! Very much appreciated.

5つ星のうち5の評価

We've got an upgrade to Maui River!

We've got an upgrade to Maui River!
We ordered Mighty 4 Berth and got an upgrade on site. Very clear explanation by the staff and very quick pick up and drop off processes.

2026年5月16日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Hey Muhammad, super lucky! We are so pleased you enjoyed your upgrade. Sounds like you had a great holiday!

5つ星のうち5の評価

Neave at Christchurch was exceptional

On arrival, Neave was exceptional and gave us and our friends an upgrade into a Maui van. She certainly matches her Gaelic name meaning bright or radiant

2026年5月8日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Oh, what a lovely thing to say! We will make sure Niamh sees this. We appreciate you taking the time to share your experience.

5つ星のうち4の評価

We arrived in NZ knowing we couldn’t…

We arrived in NZ knowing we couldn’t see everything so we just headed off following the better weather The motorhome was a little cramped for a100kg male and a 65kg female
The handover was lacking in information but we worked through the issues

2026年5月11日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Hi John, thanks for sharing your experience. We appreciate your review.

5つ星のうち4の評価

Handover can be better as there were a…

Handover can be better as there were a few things that I did not know how it worked, e.g. releasing the parking break if it does not release automatically.

2026年5月9日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Hi Hennie, thank you for your suggestion. We appreciate you taking the time to let us know.

5つ星のうち5の評価

Great experience

Great experience. Very friendly. Seemless. Very easy. Thankyou

2026年5月2日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Thank you for your 5-star review Sam!

5つ星のうち3の評価

We hired a Mighty Double Up camper van…

We hired a Mighty Double Up camper van for 2 weeks to tour the South Island of NZ.
The hiring and collection of our campervan was faultless.
However, over the 2 weeks we encountered a number of issues with the van including broken equipment and even a broken door meaning it was a safety issue for us to get out. To their credit, we did get the door temporarily fixed at an RV Centre in Invercargill but all the other issues would have taken us away from our holiday to be fixed so these were left with a very minimal compensation supplied on drop off of the vehicle.
The van was clearly a lot older than the 4 year maximum noted on the website!
Would not recommend this company.

2026年4月30日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Thank you for taking the time to share your feedback with us, Lisa. We do sincerely apologise that you had issues with the camper and equipment and we understand that these impacted your overall experience. Our Mighty Campers are aged from 5 years on fleet in New Zealand, not up to 4 years, and we regret that this was not communicated clearly in your case. That said, we aim for all campers, regardless of age, to meet the high standards we strive to uphold. Thank you for sharing your feedback.

5つ星のうち4の評価

Nice camper, made our trip enjoyable

Nice camper, lovely to drive, great service at checkin, heaps of options online to ensure you get exactly what you want for the holiday.

2026年4月28日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Thank you for your review Greg!

5つ星のうち1の評価

We were a group of 4 adults and 1…

We were a group of 4 adults and 1 teenager travelling for 10 days in 2 campervans in the South Island of NZ.
We had our own campervan and hired the other from Mighty Campers.

From the moment we drove off we encountered multiple issues with the campervan.
In all we had 11 issues, with the most critical being the house battery and how at night time when we parked up we only got 1 hour of electricilty having motored all day and plugged in the night before.
This was extremely frustrating as we had to turn the motor on to run the lights, fridge and taps the nights that we weren't plugged in.
Our own campervan enabled our visitors from overseas to have electricity for 4 nights without plugging in.
The other issues we encountered were the plug in the sink let the water leak so we had to buy a new one to do the dishes.
Latches, hinges were broken enabling doors to come open and a ladder rattling constantly. The fridge racks were broken and didn't fit our fridge which we had to return and get some new ones fitted. The shower drain had a dreadful smell and was covered with hair. The front passenger seat was not able to move backwards or forwards. The gas grill didn't work.

We have been back to Mighty and expressed our dissatisfaction.

2026年4月18日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Thank you for taking the time to share your feedback with us, Jenny. We sincerely regret to hear that you experienced such a range of issues during your hire, which understandably affected your overall enjoyment. We are pleased that you have already reached out to our Customer Care team, who have issued compensation in light of this. We hope that you were still able to find some enjoyable moments in your travels.

5つ星のうち5の評価

Very friendly and prompt staff

Very friendly and prompt staff. Great experience and we had no major issues with the campervan we rented.

2026年4月25日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Thanks Filip! We are so pleased you enjoyed your trip.

5つ星のうち3の評価

So so long time to get the motorhome…

So so long time to get the motorhome ... impossible to understand...
Staff is very kind, but it seems nothing is ready when we arrive, process is too complex and they are not enough

2026年4月11日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Hi David, we sincerely apologise for the excessively long waiting times you experienced. We understand how precious your holiday time is, and it is frustrating to face delays, especially with the excitement of the holiday ahead. We regret that our processes did not reflect the efficiency and respect for your time that we strive for. While unforeseen operational challenges or high demand can sometimes lead to longer waits, it is our commitment to minimise these instances and ensure a smoother, more organized experience for all guests. Your feedback has been given to our guest services team and we will endeavour to reduce wait times and better communicate delays. Thank you for your feedback!

5つ星のうち5の評価

wonderful road trip

We booked for a 3 berth camper and we were given a brand new Maui Cascade instead, a real 4-bed, for the same price. The campervan was perfect for what we intended to do with and we drove fully confident almost 3 000 km. Comfort was incredible with the electric bed we could descent and raise at discretion, freeing room for day activities

2026年4月11日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Thanks for your review Lionel! We are so pleased you enjoyed your roadtrip.

5つ星のうち4の評価

Needed upgrades and visibility of extra food.

We had two van rentals, Christchurch and Auckland, 3/6 and 3/23/26. We have a van at home so we know what’s helpful. 1. Only include a bike rack if requested. Racks are on nearly every van and they are a pain to deal with. 2. Include 300 watts of solar on every van. If you drive each day the house battery will have plenty of juice for the nite. No need to plug in at all unless your sitting for several days and have no solar. 3. Have a powered ceiling fan and one window with a screen. If it’s hot and buggy it’s miserable inside and too hot to sleep.

Long wait times at both places to check out and very slow check in as well. Several hours at Christchurch. Definitely short staffed. Great that folks returning can bring leftover food and supplies so new arrivals can stock up. When we returned to Auckland and brought food in it was then that we saw two cabinet doors marked Pantry Food. With these doors closed it’s easy to miss and no idea there was a refrigerator that had surplus food. Make frig and cabinets very visible.

2026年3月23日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Hi Nancy, thanks so much for your thoughtful review. We're glad you enjoyed our 'pay it forward pantry' - many of our guests find this super useful!

5つ星のうち5の評価

We had a great experience with Mighty…

We had a great experience with Mighty Campers. Everything was smooth and well-organized, and the support throughout our trip was excellent. Whenever we needed assistance, your team was responsive, helpful, and professional. Thank you for making our journey so easy and enjoyable — we would happily recommend your service!😍

2026年4月6日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Thank you Amir! We are so pleased you enjoyed your Mighty camper holiday. We look forward to welcoming you back soon.

5つ星のうち5の評価

It was very excited experience driving…

It was very excited experience driving campervan in NZ. We really appreciate support from Mighty Team, they were so nice and helpful. We also got new vehicle .

2026年3月29日
Mighty Campers - Christchurch ロゴ

Mighty Campers - Christchurch からの回答

Thanks so much Franky! We are so happy you enjoyed your Mighty Campers!

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