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Mighty Campers - Darwin レビュー 

12
TrustScore 5段階評価の3.5

3.7

17 Bombing Road, 820 Winnellie, Northern Territory, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

What a great experience. We hired a 6 berth motorhome for 10 days and drove around the Norther Territories. Very easy check in process. Van had everything we needed to be comfortable. Highly recommend... もっと見る

企業が回答しました

5つ星のうち5の評価

Cheaper product line and older vehicle as expected. Our experience at pick up and drop off was inline with the more budget offering.

企業が回答しました

5つ星のうち2の評価

Camper had an issue. Took most of my first day to rectify. Had to empty all my belongings and shopping out of it and sit in the heat for 2 hours while I waited for a replacement camper. Told by t... もっと見る

企業が回答しました

5つ星のうち4の評価

Your staff member Maria and Kat from the Darwin branch went above and beyond at our time of booking and afterwards. We felt very cared for. Unfortunately our vehicle wasn’t right for us and we had t... もっと見る

企業が回答しました


企業情報

  1. RV車レンタル代理店

当該企業による記述

Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.


連絡先

  • 17 Bombing Road, 820, Winnellie, Northern Territory, オーストラリア

  • 1800 821 824

3.7

まあまあ

TrustScore 5段階評価の3.5

12件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(12)

過去12か月のレビュー数: 425

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Value for money

Cheaper product line and older vehicle as expected. Our experience at pick up and drop off was inline with the more budget offering.

2026年8月23日
Mighty Campers - Darwin ロゴ

Mighty Campers - Darwin からの回答

Hi Dennis, thanks for your review. We are so glad you found that your camper represented great value for money.

5つ星のうち5の評価

What a great experience

What a great experience. We hired a 6 berth motorhome for 10 days and drove around the Norther Territories. Very easy check in process. Van had everything we needed to be comfortable. Highly recommend.

2026年8月22日
Mighty Campers - Darwin ロゴ

Mighty Campers - Darwin からの回答

Hi Michelle, thank you for your review. We are so pleased that you loved your Mighty holiday around the Northern Territory.

5つ星のうち2の評価

Camper had an issue

Camper had an issue. Took most of my first day to rectify.
Had to empty all my belongings and shopping out of it and sit in the heat for 2 hours while I waited for a replacement camper.
Told by the manager I would receive a days hire in refund. Then I’m told on my return I couldn’t speak to the manager because everyone was busy.
Email received 3 days later saying I would receive $150 as an apology. Not good enough. I lost that in perishables

2026年8月12日
Mighty Campers - Darwin ロゴ

Mighty Campers - Darwin からの回答

Hi Peter, thank you for your feedback. As mentioned in your correspondence with our branch, we appreciate your feedback and will look to continue to improve our guest experience in situations like these.

5つ星のうち4の評価

Camper was good

Camper was good. The explanation of a few things was a bit light on (e.g. Ad Blue - sourcing and scarcity in outback, how to work out how much was left, impact if run out).

2026年8月11日
Mighty Campers - Darwin ロゴ

Mighty Campers - Darwin からの回答

Hi Philippa, thank you for your feedback. We are currently producing more documentation to help our guests with the AdBlue.

5つ星のうち5の評価

Happy camper

So enjoyed the freedom of having your accommodation on hand whilst travelling around. Was a bucket list experience and could quite easily live and travel Australia

2026年7月28日
Mighty Campers - Darwin ロゴ

Mighty Campers - Darwin からの回答

Hi Ruth, we are so pleased to hear that you loved Australia so much you could live here! We think it's pretty special too.

5つ星のうち5の評価

What a great way to see the Northern…

What a great way to see the Northern Territory in a campervan , the van was comfortable easy to drive and good on fuel , and had all we needed , the staff at pick up and drop off are friendly and helpful and the help line if there are any problems on the road was excellent , will definitely use again 😀

2026年7月15日
Mighty Campers - Darwin ロゴ

Mighty Campers - Darwin からの回答

Hi Lynette, we are so happy that you enjoyed your camper trip in the NT. We look forward to welcoming you back again soon.

5つ星のうち3の評価

Iveco truck not so comfortable compared…

Iveco truck not so comfortable compared to Mercedes truck. Toilet is less then average to use comfortably.Media is not as expected. Over all it’s just Ok.

2026年7月16日
Mighty Campers - Darwin ロゴ

Mighty Campers - Darwin からの回答

Hi Ganesh, thank you for your feedback. We're sorry to hear you didn't find the Iveco as comfortable as the Mercedes. We appreciate your feedback.

5つ星のうち4の評価

Your staff member Maria and Kat from…

Your staff member Maria and Kat from the Darwin branch went above and beyond at our time of booking and afterwards. We felt very cared for.
Unfortunately our vehicle wasn’t right for us and we had to travel back to the branch a week into our trip to have things sorted which weren’t explained to us on pickup.

2026年7月10日
Mighty Campers - Darwin ロゴ

Mighty Campers - Darwin からの回答

Hi Roslyn, thank you for your kind words about Maria and Kat. We will pass this on to them. Sorry to hear the camper wasn't as expected but we hope you managed to head out and enjoy your trip.

5つ星のうち1の評価

Given a can that wasn’t mechanically sound and didn’t offer to switch out when at the other branch told to keep driving until it didn’t drive no more

So upon collection we were “upgraded” to a Mercedes sprinter a Britz , totally different layout and very cramped, but off we went on our adventure happy to be exploring.
Day two in the NT outback and An engine fault with the ADBlue comes on, this is Saturday and we are advised to get it to the Alice Springs branch and keep driving if it’s not impacting performance. We brave this and a day and half later make it to that branch, they reset the battery and sent us on the way - the fault still there saying it’s a glitch - two days later the fault worsens. It’s says it will go into a 20km/h mode once engine is shut down - so the roadside assist agree best interest is to get to tennant creek. So holiday plans change and we drive through to there. Only to be told that they will tow the van and leave us there so abandon us luggage, dog and ourselves in outback NT in a town known to have extreme crime. The next morning the vehicle still in fault continues to perform at the required speed so we continue on our way taking as direct a route as we can back to Darwin. Holiday and sight seeing altered, ruined and worried we would be left strandard. When I dropped it off to Darwin the branch manager said she would investigate and get back to me - I guess her follow up time is on territory time.
DO NOT DO IT they do not have your duty of care in mind when it comes to these cans it’s get them out as fast as they can.
The Van was not mechanically sound for us to take into the outback yet they gave it to us.

2026年7月3日
Mighty Campers - Darwin ロゴ

Mighty Campers - Darwin からの回答

Firstly, I would like to sincerely apologise for both the experience you encountered during your rental and the delay in responding to your concerns. We have contacted you directly, via email, and I appreciate that this follow up should have occurred sooner.
I was disappointed to read of the issues you experienced after the AdBlue fault appeared only two days into your holiday. I understand how frustrating and stressful it would have been to have your travel plans altered, spend valuable holiday time dealing with vehicle concerns, and face the uncertainty of travelling through remote areas while worried about the vehicle's reliability.
While our teams and roadside assistance worked to keep you mobile and provide guidance based on the information available at the time, I recognise that the ongoing fault impacted your enjoyment of the trip and diverted you from the itinerary you had planned. I also understand your concerns regarding the discussions around Tennant Creek and the prospect of being separated from your vehicle and belongings.
I appreciate that receiving an alternative vehicle at pick up also meant a different layout from what you had expected, which further affected your overall experience.
Thank you for bringing these matters to our attention and for speaking with us directly. Guest feedback is important, and I am sorry that your holiday did not meet the standard of experience we strive to provide.
Regards,
The Darwin thl Cew.

5つ星のうち1の評価

Don't bother

The check in process took close to 2hrs, this is far too long. We were unaware the AC and other aspects of the van wouldn't work unless plugged in to mains power.

Only one window opened, which is not conducive to the weather.

We paid for a fan, but were given a heater (we hired a van in the NT). The biggest issue was we were given a dirty baby seat, that stunk of urine. We had to clean it ourselves as we didn't realise the smell was coming from the child seat until the second day of hire and we were 2hrs from Darwin. No-one showed me how to safely secure the child seat and I had to go and ask where the anchor point was.

The side door also didn't work properly unless we slammed it shut. Overall poor experience, for almost $4000 for 2 weeks there were fundamental issues that shouldn't happen.

2026年6月23日
Mighty Campers - Darwin ロゴ

Mighty Campers - Darwin からの回答

Thank you for taking the time to share your feedback.
I am sorry to hear that aspects of your rental experience did not meet your expectations. In particular, I apologise for the extended check-in process, the issues you experienced with the side door, and most importantly, the condition of the child seat provided. A child seat should always be presented in a clean and serviceable condition, and I understand how disappointing and concerning it would have been to discover the issue after you had commenced your travels.
I also appreciate your comments regarding the fan/heater supplied with your booking. The accessory provided was the fan/heater unit requested and is designed to operate on 240V mains power only. I acknowledge that you were unaware that this appliance, along with the 240V power outlets and air conditioning system, would only operate when connected to mains power. While this information is outlined within our vehicle information and marketing materials, I appreciate that this may not have been clear to you during the booking or handover process, and I understand the frustration this caused.
Thank you also for highlighting the lack of guidance regarding the child seat anchor point. Ensuring guests are provided with the information they need to travel safely is extremely important, and I am sorry that you had to seek this information yourself.
I can see that this matter was discussed and resolved with one of our Guest Service Officers on 5 July, and I am pleased we were able to connect with you directly regarding your concerns. Nevertheless, I would like to apologise again for the inconvenience caused and thank you for bringing these matters to our attention.
Regards,
the Darwin thl Crew

5つ星のうち5の評価

Made our holiday more like home

Made our holiday more like home. Staff were very friendly and explained everything thoroughly.

2026年6月12日
Mighty Campers - Darwin ロゴ

Mighty Campers - Darwin からの回答

Thank you for your kind words, Trish. We are so pleased that our Darwin crew helped you feel comfortable and confident to hit the road!

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