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Mighty Campers - Queenstown レビュー 

24
TrustScore 5段階評価の4

4.0

50 Lucas Place, Frankton, 9300 Queenstown, South Island, NZ


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had a great experience and will definitely remember it. Everything was explained clearly during check-in, and the staff were very friendly and helpful both at check-in and check-out. The campe... もっと見る

企業が回答しました

5つ星のうち3の評価

Camper van was good and everything worked reasonably well. Our flight was delayed and came into Queenstown a day later. The 24/7 number were hopeless and we got no responses to our emails. We managed... もっと見る

企業が回答しました

5つ星のうち1の評価

the car was not well maintenance, so the brake pad was thin and have warning signals, worry all the way.

企業が回答しました

5つ星のうち5の評価

Great experience staff very helpful , camper clean and well maintained.

企業が回答しました


企業情報

  1. RV車レンタル代理店

当該企業による記述

Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.


連絡先

  • 50 Lucas Place, Frankton, 9300, Queenstown, South Island, ニュージーランド

  • 0800 422 505

4.0

ほぼ満足

TrustScore 5段階評価の4

24件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.0

すべてのレビュー

(24)

過去12か月のレビュー数: 425

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

the car was not well maintenance

the car was not well maintenance, so the brake pad was thin and have warning signals, worry all the way.

2026年8月14日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Hello Angus, we are sorry to hear this was your experience. We take the safety of our guests extremely seriously and we regret to hear you were worried during your trip. I see from your booking that you have been in contact with our crew regarding this problem when you were on the road.

5つ星のうち5の評価

Great service for pick up and drop off

Great service for pick up and drop off. Good vehicle, great experience except for the short bed

2026年8月2日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Hi Fred, thank you for your review. Sorry to hear you felt the bed was too short - we will pass on your feedback to our design team.

5つ星のうち5の評価

Awesome trip!

The staff were great to deal with, the package was great value, and we thoroughly enjoyed our trip. We’ll be using mighty again

2026年7月23日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Fabulous to hear, Dave! We appreciate your review and look forward to seeing you again soon!

5つ星のうち4の評価

While our overall experience with the…

While our overall experience with the camper van was positive, I am writing to formally highlight a significant issue we encountered with a blocked bathroom. Traveling with a toddler made this lack of facilities highly inconvenient and negatively impacted our trip. I reported this to the staff upon returning the vehicle, but I want to ensure the issue is officially documented and resolved so that future customers do not face the same experience.

2026年7月11日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Hi There, thank you for your feedback. I have passed this message on to our crew in Queenstown to be sure it is fixed before the next hire. Thanks for letting us know.

5つ星のうち5の評価

easy

easy and clean.

2026年7月11日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Great to hear, thanks Gustavo!

5つ星のうち5の評価

Easy, comfortable and family friendly

Easy, simple comfortable and such an enjoyable trip with the kids! Everything was catered for and thought of. The “pantry” in the main office was so handy too!

2026年4月14日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Hi Chevelle, thank you for your review. We are so happy that your whole family enjoyed the trip!

5つ星のうち5の評価

We had a great experience and will…

We had a great experience and will definitely remember it. Everything was explained clearly during check-in, and the staff were very friendly and helpful both at check-in and check-out.

The campervan was spotless and in excellent condition. We even received a free upgrade, which was a fantastic surprise!

We highly recommend this company and would happily use them again.

2026年6月14日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Hi Federico, thanks for your review! We are so pleased that you loved your camper (and your upgrade!).

5つ星のうち5の評価

Great van rental in Queenstown

Great van rental in Queenstown! Location is close to the airport so pickup was simple. The rep gave a great tour of a well taken care of van. The van fit our needs and I’m very happy with it. The only downside is the drop off, they’re not really in a hurry to get you a van ride, which was kind of a bummer but how it goes.

2026年5月26日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

We're so happy you enjoyed your camper and the simple pickup! We appreciate your feedback regarding the drop-off experience and will review our procedures.

5つ星のうち4の評価

There was lots of storage for things…

There was lots of storage for things like clothes, not so much for bags though, well appointed.
The camping seats were awesome!

2026年5月2日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Thanks for your review Phil. We appreciate you taking the time to let us know about your experience.

5つ星のうち5の評価

Matt

It was a great trip

2026年4月22日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Great to hear Matthew, thanks for letting us know!

5つ星のうち5の評価

Great camper

Great camper, easy pickup and drop off, amazing way to travel NZ!

2026年3月11日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Thanks for your positive review! We are so happy that your Mighty experience was 5 star!

5つ星のうち4の評価

Overall a great experience and the…

Overall a great experience and the Camper was awesome. The staff were friendly but the drop back was a bit painful and took a while. 1st world problems. I would use them again for sure.

2025年11月15日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Thanks so much Mark! We are so glad your Mighty roadtrip was awesome! But we do apologise for the extended delay at drop off. We hope to do better upon your next visit. We appreciate your review.

5つ星のうち5の評価

Highly recommend Mighty Campers

Highly recommend Mighty Campers. We hired a van and were lucky to get a brand new one. Was so great to travel in and suit all our needs. Will definitely be back. Thanks again

2025年9月7日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Thanks so much Serena. Great to hear you had an amazing time!

5つ星のうち2の評価

Apporach with caution - premium prices, not premium service

Booked an RV for 4 days, paying a tariff matching the 5 day minimum, plus the "platinum package" for insurance, roadside assistance etc. We are talking about NZD4800 for 4 days of camper van.

When I picked up the vehicle from the queenstown branch, I immediately saw a few red flags: vehicle was 4 years old, had travelled over 90,000km, and the last inspection report showed dings and scratches everywhere. When I pointed out to the attendant that I was paying the same daily price as a 5-star resort in Dubai for this vehicle and would appreciate something in better shape, he arrogantly told me that if I wanted something newer, id have to pay extra for it. The inspection and tour of the RV that followed was rushed through, allowing our friend to be on his way to swindle the next hapless tourist. I was given the keys and hit the road.

Fast forward 3 days later, and what was obviously going to happen happened, with the RV breaking down in the middle of Arthur's pass, stranding me and my wife along with our 2 young children for over 4 hours. To their credit the assistance team showed some basic empathy, and managed to get a mechanic to us before sundown the same day.

Upon return of the camper van, no possibility of the slightest compensation or partial reimbursement for our troubles. I did get to pay the nzd60 road tax calculated from the distance travelled, as a final f*@k you before flying out.

Just another sad example of New Zealand's tourist industry going completely rogue. Approach with caution.

2026年1月3日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Thank you for taking the time to share your feedback with us, Tom. We regret to hear that you were not satisfied with your Mighty campervan, and also experienced a breakdown mid-hire. Whilst we are pleased this was resolved as quickly as possible given your remote location, we do understand that this did result in a long delay and also affected your overall enjoyment, which of course is not the experience that we wish for any of our customers to have. Our Customer Care team has been informed of this matter and will be in touch with you in the coming days.

5つ星のうち1の評価

No Hot Water from the Start – Got Sick and No Follow-Up from Staff

I rented a vehicle from this company but the location name is “Maui Motorhome Rental Queenstown”, and the water heater wasn’t working from the very beginning of the trip. Because of that, I had to take cold showers, and I got sick with a fever right from the second day of the trip and wasn’t well for the rest of it.

When I returned the vehicle, I reported the issue to the staff. They told me they would look into it and follow up by email, but I never heard back.

I’m very disappointed with how this situation was handled.

2025年10月3日
Mighty Campers - Queenstown ロゴ

Mighty Campers - Queenstown からの回答

Thank you for taking the time to share your feedback with us, Akkharaphon. We apologise that our team had not been in touch with you regarding the hot water system. From our maintenance records, we can see that no repairs were required to the system and it was functioning as expected following your return. We do sincerely apologise that you had issues operating the system and we can understand that this would have been uncomfortable. We hope that despite this, you still had an enjoyable holiday.

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