Sales assistant Elliot was great today. Knowledgeable, polite, friendly, eager to help, good at multi tasking with lots of customers vying for his attention. He'd be an asset to any store, I'm sure,... もっと見る
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Returned a faulty item of clothing, unfortunately they didnt have a replacement in my size. However, I decided to look at better quality jackets and Rob was very helpful in me deciding which one to g... もっと見る
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Penny and Elliot were very friendly and helpful. They helped me with a new rain jacket, a pair of walking shoes, and some sandels efficiently. When I told them I had some time in the MOD they kindly g... もっと見る
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After breaking ankle last year needed good pair of supportive books to get walking again but have wider feet and a lot don't fit! Staff in local shop knew best makes to get for me to try, one mid pri... もっと見る
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企業情報
Millets - Barnstaple について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
85 High Street, EX31 1SS, Barnstaple, 英国
- 01613 937060
5.0
優良
516件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Sales assistant Elliot was great today
Sales assistant Elliot was great today. Knowledgeable, polite, friendly, eager to help, good at multi tasking with lots of customers vying for his attention.
He'd be an asset to any store, I'm sure, especially somewhere like Go Outdoors!!
2026年8月29日
自発的なレビュー
Millets - Barnstaple からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Ryan was super helpful
Ryan was super helpful, knowledgeable and patient! He helped us kit out our daughter for a trip to Iceland and gave us some great, honest advice that really helped with the decision making.
2026年8月1日
自発的なレビュー
Millets - Barnstaple からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great store staff who both…
Great store staff who both knowledgeable and very happy to help. With a child going on his first Duke of edinburgh expedition it was exceptionally helpful with all their experience!!
2026年6月19日
自発的なレビュー
Millets - Barnstaple からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Ryan
Ryan - very helpful, very pleasant, got me what I wanted. What more.could one ask for?
2026年6月15日
自発的なレビュー
Millets - Barnstaple からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Came in today to grab some bits for a…
Came in today to grab some bits for a camping trip. The guys in store were very helpful and enthusiastic. Great service thank you again.
2026年6月10日
自発的なレビュー
Millets - Barnstaple からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Wanted to buy some waterproof light…
Wanted to buy some waterproof light running/trekking shoes. Ryan gave me lots of advice on different makes and their specific fitting, width, etc.
Absolutely did not push for a sale, but I did buy, was genuine and very helpful. Very good service.
2026年6月7日
自発的なレビュー
Millets - Barnstaple からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Replace broken kit
I want to replace a bit of kit was not sure what it was called I showed a member of staff Ryan he pointed out what I needed very impressed
2026年5月30日
自発的なレビュー
Millets - Barnstaple からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
Quick service Amazing quality staff…
Quick service Amazing quality staff very friendly will be ordering again in the future
2026年3月10日
Millets - Barnstaple からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Best store interaction I’ve had in a while
I came in earlier today looking for a pair of shoes, Elliot was more than happy to help me find the perfect type for my wide feet. He went above and beyond to get the right shoe for me and now I am the new owner of a pair of Merrell’s. The ladies on the till were very friendly and quick. I will be coming back here again in the future for all my outdoor gear.
2026年2月25日
自発的なレビュー
Millets - Barnstaple からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Millets - Barnstaple からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Millets - Barnstaple からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Excellent service
Purchased a pair of Scarpa women's walking boots. The guy who served me was knowledgeable, very helpful and nothing was too much trouble.
2026年1月23日
自発的なレビュー
Millets - Barnstaple からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great service as always at Millets…
Great service as always at Millets Barnstaple, well done Rob and Team!
2026年1月10日
自発的なレビュー
Millets - Barnstaple からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Great experience in the shop with Mitch…
Great experience in the shop with Mitch today. I had an issue with an item that I purchased that was faulty, I brought it back and got something else sorted. The customer service was excellent all round. Have shopped at Millets since I was young and happy to see it’s still going strong, providing good service and consideration to customers.
2025年12月18日
自発的なレビュー
Millets - Barnstaple からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Lovely walking boots.
Brilliant service, lovely walking boots at a great price. Lovely member of staff to top off the experience.
2025年12月10日
自発的なレビュー
Millets - Barnstaple からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Ryan was helpful and knowledgeable.
Ryan was helpful and knowledgeable.
A pleasure to shop at Millets, Barnstaple
2025年10月21日
自発的なレビュー
Millets - Barnstaple からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Friendly helpful service.
Bob was a friendly salesman who gave good advice and even put us onto a special offer which was available. Thank you.
2025年10月21日
自発的なレビュー
Millets - Barnstaple からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Barnstaple millets
Went in on Monday morning to buy a pair of magnums, was served by all 3 members of staff, they all had great product knowledge and was very friendly.
2025年9月29日
自発的なレビュー
Millets - Barnstaple からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Knowledgeable staff who served with…
Knowledgeable staff who served with patience and courtesy
2025年9月27日
自発的なレビュー
Millets - Barnstaple からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Bought the perfect walking shoes thanks to Ryan’s help
I went into the store for a pair of decent sturdy, walking shoes. Ryan, the young assistance there, was so knowledgeable and so helpful. Really explained every option to me. I came out with the perfect pair of shoes as well as proper walking socks, which he even told me how to properly launder to prevent them going bobbly. Incredible service. 100% satisfaction.
2025年9月18日
自発的なレビュー
Millets - Barnstaple からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
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