I did not really know what product I needed ( waterproofing my outside furniture cover). Staff immediately understood my issue, directed me to the name of the product, where it was in the store etc. I... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were in the store and my husband was trying on vests. No other customers in store. 12 mins later still no offer of assistance by male staff member who just stared at the till the entire time. Not... もっと見る
企業が回答しました
We had an emergency trip to Millets Bath due to broken hiking boots ahead of the ten tors challenge. James was helpful, knowledgeable and assisted us in buying a fantastic new pair of boots along with... もっと見る
I so enjoy visiting Millets in Bath. The staff are so friendly and helpful. Gary is always full of useful advice and nothing is too difficult for him to sort out. I was trying to find just the right w... もっと見る
企業が回答しました
企業情報
Millets - Bath について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
25/28 High Street, BA1 5AJ, Bath, 英国
- 01225 435500
5.0
優良
934件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Always excellent service, very knowledgeable and helpful staff. I was served this weekend by James who was very friendly and helpful.
2026年2月7日
自発的なレビュー
Millets - Bath からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great service from Gary in Bath store!
Great service from Gary in Bath store today! Happy with my purchase and will return when needed.
2026年2月6日
自発的なレビュー
Millets - Bath からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Great service and extensive choice of…
Great service and extensive choice of good quality brands. Great value too. Gary was excellent and went above and beyond to help with all our queries.
2026年2月6日
自発的なレビュー
Millets - Bath からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Came in looking for socks to keep warm…
Came in looking for socks to keep warm whilst outside. James helped me. Was great. Friendly. Helpful and gave advice. Bought some.
2026年2月5日
自発的なレビュー
Millets - Bath からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Red coat
I wanted a red Landscape coat but the ones in store were of other colours. The helpful colleague said I might find a red one online and I did exactly that. I am really pleased with my new red coat.
2026年1月29日
Millets - Bath からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Millets - Bath からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Millets - Bath からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Millets - Bath からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
I popped in today to find some walking…
I popped in today to find some walking shoes. James was so lovely, helpful and knowledgeable! I am grateful to have bought a great pair of shoes, thank you.
2026年1月30日
自発的なレビュー
Millets - Bath からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Looking for shorts in winter
Looking for shorts in winter! James was extremely helpful & knowledgeable & we left with 3 pairs.
2026年1月27日
自発的なレビュー
Millets - Bath からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Millets - Bath からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Bought some ladies waterproof gloves…
Bought some ladies waterproof gloves today.
Served by Jama, who was very helpful and knowledgeable.
Thank you
2026年1月27日
自発的なレビュー
Millets - Bath からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great customer service from the team
Great customer service from the team, great product as well.
James, Nicky and Josh, plus the team in their other branch Blacks in Bath.
2026年1月26日
自発的なレビュー
Millets - Bath からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Amazing service
Returned a coat I bought back in December that didn’t fit quite right. James made the process of refunding that really slick and the helped both me and my kid find the perfect coats - great fit, nice styles and very reasonable price. What a legend.
2026年1月24日
自発的なレビュー
Millets - Bath からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
James was very helpful and friendly and…
James was very helpful and friendly and completed the exchange quickly and efficiently.
2026年1月20日
自発的なレビュー
Millets - Bath からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Gary was super helpful and I was very…
Gary was super helpful and I was very happy with my purchases
2026年1月19日
自発的なレビュー
Millets - Bath からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Excellent customer service received…
Excellent customer service received from Gary.
2026年1月19日
自発的なレビュー
Millets - Bath からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Brilliant customer service
Great customer service all round, special thanks to Gary who took the time to help me find the walking trousers I wanted!
2026年1月15日
自発的なレビュー
Millets - Bath からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Friendly service
Shopped here just after Christmas. The shop is well-organised and the staff were very friendly and helpful, particularly Gary. I'll definitely shop here again.
2025年12月30日
自発的なレビュー
Millets - Bath からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
James packed my ski jacket in my tiny…
James packed my ski jacket in my tiny shopping bag expertly! Excellent service!
2026年1月17日
自発的なレビュー
Millets - Bath からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。