Millets - Beverley レビュー 

222
TrustScore 5段階評価の4.5

4.5

16 Butcher Row, HU17 0AB Beverley, GB


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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Staff were friendly and helpful. I bought wellies and a waterproof walking jacket in the recent sale - bargain. The Peter Storm Lakeside jacket is lovely and definitely waterproof! The only reason I... もっと見る

企業が回答しました

5つ星のうち5の評価

Had to return a jacket today & I would like to thank Natalie of the Beverley store, for helping me with the exchange of my Jacket & allowing me to exchange the said Jacket,for 2 zip thermal jumpers. T... もっと見る

企業が回答しました

5つ星のうち5の評価

Macy was really knowledgeable, polite and helpful when helping me pick out shoes, I got some merrell shoes in the end and they are really comfortable. The young girl (I didnt catch her name properly I... もっと見る

企業が回答しました

5つ星のうち5の評価

I needed some new waterproof hiking boots as my old ones had given up after 20 years. The service I received today was absolutely first class. The gentleman who served me showed no bias or preference... もっと見る

企業が回答しました


企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Beverley について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

4.5

優良

TrustScore 5段階評価の4.5

222件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(222)

過去12か月のレビュー数: 5,729

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Quality products and great value…

Quality products and great value (especially at sale price) 🙂

2026年6月15日
Millets - Beverley ロゴ

Millets - Beverley からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

5つ星のうち1の評価

Wouldn't give me my click and collect items items

I had chosen click and collect for my order . The store opened at 9am and I arrived at 10.30am . There was items for sale outside the shop but the door was locked . Having waited half a hour a store attend open the door and came outside . I tried to enter the store but was told I couldn't collect my items as the store was closed until after dinner because they had been told the shop was going to close permanently and they are all being made redundant. I told them I couldn't come back in the afternoon so asked if I could cancel my full order and that is what happened. Will never use another millets store again .

2026年5月6日
Millets - Beverley ロゴ

Millets - Beverley からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

Helpful lady

Lady was so helpful explained what I was looking for she brought a few down for me to try. I said i was gonna think about it over coffee. Came back she went which one have you decided on I said teal. Brought it straight down and paid brillant lady.

2026年4月16日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

5つ星のうち5の評価

Tom was very polite and helpful

Tom was very polite and helpful. I needed to try on 2 sizes of walking boots. Tim gave me the time to be sure that I was comfortable with the size. He was also good when reassuring me as long as I didn’t go outside I could bring my boots back. Thanks Tom

2026年1月13日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

very nice staff :)

lovely worker called holly helped me out, will definitely be coming back

2025年12月3日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

5つ星のうち4の評価

I came into the shop on Sunday to…

I came into the shop on Sunday to purchase some walking boots. The two young girls that I spoke to were very polite and helpful and answered all my questions about different shoes.
I would have left 5 stars, however, the older gentleman that was working at the time didn't seem as interested in helping me out so I felt uninvited at first.
Overall a positive experience and got the shoes I needed, thanks girls.

2025年12月21日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Hello,

Thank you for providing your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Helpful and kind staff

Holly helped me buy suitable walking boots, this was much appreciated as I have wide feet and I high instep so finding shoes is difficult. The girls that were in store today were great!

2025年12月21日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

5つ星のうち5の評価

Extremely Helpful Staff

I had the pleasure of talking with Holly, as she was incredibly helpful in guiding me to the perfect hiking footwear. She was very patient, thoughtful, and explained everything so clearly! I now feel super confident and excited for my upcoming hike. :)

2025年12月7日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

5つ星のうち1の評価

Appalling customer service

I visited the store today at around 5:20pm and was immediately told by the man at the till that they were closing in five minutes — without any greeting or smile. I found this quite rude, but initially tried to brush it off.

I then went to the shoe section with my children and asked one of them to check what sizes certain boots were available in. He answered her question but made no effort to come over and assist, which I would normally expect in the shoe area. When I asked for help myself, he called a lady from upstairs.

When she came down, she also didn’t smile and immediately said they were closing in ten minutes. It was very clear that they had no interest in serving us. Although she did then ask what we wanted to try on, by that point, both staff members had made it obvious they were eager to close rather than help customers.

In ten minutes, we could easily have tried on the three pairs of boots we wanted, along with a few other clothing items. Instead, I left feeling shocked and unwelcome. They lost several hundred pounds’ worth of potential sales, and I won’t be returning to this store. I did tell her the service was poor but i dont think she really cared.

2025年12月15日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

I needed new walking boots

I needed new walking boots. Tom looked after me. Very friendly, great advice, great service and I left a very happy customer. Thanks, Tom

2025年10月28日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

I was served by Natalie this evening…

I was served by Natalie this evening who was very helpful when advising me on which fleece to buy for underneath my jacket. Natalie was very patient and knowledgeable and took the time to explain al of the fleece’s features as well as show me how it works with the rain jacket I already owned.
I could have bought it online but wanted to buy it from your shop due to the help that Natalie gave me so thank you very much.

2025年10月28日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Excellent service

Excellent service, nothing too much trouble. Thank you, keep it up

2025年10月11日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

I actually enjoyed shopping

Macy was really knowledgeable, polite and helpful when helping me pick out shoes, I got some merrell shoes in the end and they are really comfortable. The young girl (I didnt catch her name properly I think it might be molly or holly) was very friendly and approachable too. I don't normally like shopping but I actually enjoyed it this time, thank you.

2025年9月24日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Visited the store on Sunday Beverley storein…

Visited the store on Sunday in Beverley. I had gone with the intention to find new shoes for dog walking.
Both employees in store Molly & Macy were extremely helpful both in finding the right shoe. Happy to bring me multiple styles to try on, with helpful advice on waterproofness etc.
Very helpful, polite both whilst shopping and at the till.

2025年8月24日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Holly and Macy were really helpful when…

Holly and Macy were really helpful when I was finding walking boots.

2025年6月14日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

5つ星のうち5の評価

Great advice and recommendation

Great advice and recommendation from Holly on walking boots - thank you

2025年6月7日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Absolutely amazing customer service

Absolutely amazing customer service, Macy & her colleague (im sorry i didn’t catch your name) were so professional and patient with us looking at every type of walking boot, highly recommend this store & their customer service, if I had a shop i would want to employ these 2 girls

2025年6月1日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

5つ星のうち4の評価

Great service

Great service and very knowledgeable about the products.

2025年5月31日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Hi,

Thanks for choosing to shop with us and thanks for your review.

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

New walking boots for 2!

Dan at the Beverley store was really helpful to myself and my partner when we were both looking to buy new walking boots today.
He was knowledgeable about the boots in stock and their fit.
The shop was well stocked and well organised and all the staff were cheerful and helpful.

2025年5月22日
自発的なレビュー
Millets - Beverley ロゴ

Millets - Beverley からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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