I haven’t received my order. Said it had been delivered to store. When I went in it said it had been collected and the man behind the desk said to contact Millets as there was nothing he could do as s... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I haven’t received my order. Said it had been delivered to store. When I went in it said it had been collected and the man behind the desk said to contact Millets as there was nothing he could do as s... もっと見る
企業が回答しました
I had such a fantastic experience at Millets thanks to Doug. He took the time to understand exactly what I needed for my first backpacking trip and patiently talked me through the different option... もっと見る
企業が回答しました
Went in today for the second time this week to get some last minute supplies for a camping trip this weekend and on both visits I had amazing customer service, the staff were proactive in helping, g... もっと見る
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We were assisted by Doug at the Chippenham store, who had been employed by Millets for 60 years! Not only did he make useful suggestions regarding our purchases but filled us in on a bit of company hi... もっと見る
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当該企業による記述
17/18 High Street, SN15 3ER, Chippenham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I love millets. The staff in my local store are lovely. Never had a problem on line. Good service and quick delivery.

Millets - Chippenham からの回答
I haven’t received my order. Said it had been delivered to store. When I went in it said it had been collected and the man behind the desk said to contact Millets as there was nothing he could do as someone had obviously accidentally marked it as collected when it hadn’t actually been delivered to store. Can seem to get any reply from millets on the matter

Millets - Chippenham からの回答
Vicky especially was very friendly and helpful in finding me some decent boots. She even discounted them for me 😊

Millets - Chippenham からの回答
Great service, quick and easy and Doug pointed out the offer that I’d have otherwise missed, saving me money in the process!
Such a valued business in our town.

Millets - Chippenham からの回答
I had such a fantastic experience at Millets thanks to Doug. He took the time to understand exactly what I needed for my first backpacking trip and patiently talked me through the different options without any pressure to buy. His knowledge, honesty and genuine enthusiasm made choosing the right backpack so much easier.
Doug was incredibly kind, approachable and went above and beyond to make sure the bag fitted properly and was comfortable before I left the store. It’s rare to come across customer service this good, and he made what could have been an overwhelming decision feel easy and enjoyable.
A huge thank you, Doug, for all your help. You’re a real credit to the team, and I couldn’t recommend you more highly!

Millets - Chippenham からの回答
The manager was publicly berating and demeaning the junior member of staff. This is not acceptable behaviour and as a customer is very uncomfortable. When I went to the counter to pay both carried on what they were doing without acknowledging me. Poor service and rude staff.

Millets - Chippenham からの回答
Went in today for the second time this week to get some last minute supplies for a camping trip this weekend and on both visits I had amazing customer service, the staff were proactive in helping, giving advice on products and sizing, and willing to open boxed products to let us try things out, etc.
Special shoutout to Doug who served us today, and whose 80th Birthday it was! (At least according to the batch he was wearing). He was incredibly knowledgeable and basically gave us a personal shopper experience to ensure we got everything we needed, in the right sizes etc.

Millets - Chippenham からの回答
Doug was very helpfull, he helped me with sandals gave me a couple of sizes to try. He made the sale quick and easy, at a great price!
I look foward to buying from Millets Chippenham again!

Millets - Chippenham からの回答
Popped into Millets Chippenham this morning for some items. Doug immediately found me precisely what I was looking for. As always a great service from this store, which is so very useful.

Millets - Chippenham からの回答
Good pricing and quick delivery.
I should take a star off because they use EVRI for delivery but it arrived safely (you roll the dice using EVRI) so I can't really.

Millets - Chippenham からの回答
Doug was friendly, welcoming and helped reassure me that the rucksacks I was looking to purchase were suitable. He also had a look if they had something else in stock I was looking for. Efficient checkout when purchasing the rucksacks too. Great all round service & would definetely recommend a trip into the store instead of purchasing online, for added guidance offered.

Millets - Chippenham からの回答
Always good service, but exceptional this time. Had a manufacturing quality issue with footwear and it was resolved by Bradley and Vicky in record time. Thank you both.

Millets - Chippenham からの回答
Went into Millets Chippenham for a few things for the upcoming scout and family camping trips. Doug was very helpful answering any questions I had as always when I've been in there. Quick, friendly service :-)

Millets - Chippenham からの回答
Excellent service from Doug when choosing a raincoat. Thoroughly professional and really knows the stock. Always find the service in this store extremely good.

Millets - Chippenham からの回答
Doug was super helpful and polite. I couldn’t find what I needed on the shelves so Doug kindly went and checked the stock out the back, and thankfully he found it.
Great price for the product!

Millets - Chippenham からの回答
very helpful staff Vicki is the best . and when thay found out I was taking my boy on scout camp and that I'm a leader thay gave me discount
iv been shopping in millits in chippingham from the age of 10 years old and im now 45 love the shop

Millets - Chippenham からの回答
I went into millets Chippenham on Tuesday this week to enquire about a travel bag for my Son who leaves for Australia next week. I was greeted by a very nice and informative young lad (sorry I didn’t get his name) who suggested a bag they had in store which looked ideal for what my son wanted. I went in the next day with my Son and was served by the lovely Vicki who showed us how the bag worked, how much weight it took etc and also suggested a couple more things that he could take such as a light weight towel, adapter etc. All very reasonably priced which was fabulous as I was paying :) and it was great quality gear. A big thankyou to Vicki and I think Doug? and the young lad who were all very friendly, helpful and definitely all know what they are talking about.

Millets - Chippenham からの回答
I went into the shop to buy walking socks. They had the item I wanted. Staff were friendly and helpful. The shop is small but has a good selection of outdoor and camping gear. It's great to be able to buy locally.

Millets - Chippenham からの回答
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