Belinda sorted us out with new walking shoes for me and new insoles for my husband. Really helpful and cheerful assistance and everything we needed was in stock at the right size. Excellent service th... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Thanks again to Lee in Colchester who always gives such professional help and excellent customer service. Have known him many years and the whole team are great x
企業が回答しました
I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and... もっと見る
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Staff ignored me . Was an effort for them to take my money . I bought wrong size but dont want to go back. They had no plastic bags . Jo Cole
企業が回答しました
企業情報
Millets - Colchester について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
17-18 High Street, CO1 1DB, Colchester, 英国
- 01206 574615
5.0
優良
1330件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Customer Service
Robert gave us great Customer Service today, very helpful. He worked out very quickly which type of shoe we needed, recommend a couple of Brands, and bingo, we had a shoe that fitted perfectly first time. Very happy
2025年1月3日
自発的なレビュー
Robert was very helpful in helping me…
Robert was very helpful in helping me find suitable walking boots. Excellent customer service. Thank you
2025年1月2日
自発的なレビュー
Excellent service
Excellent service. Competent shop assistant. Thank you very much Lee.
Now need to test Nikwax waterproofing shoe and clothing sprays.
2025年1月1日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
We had to return a pair of walking…
We had to return a pair of walking boots that had a split in .
Lee was so helpful in letting us exchange them.
Customer service is top notch.
2024年12月29日
自発的なレビュー
Millets - Colchester からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Great help and advice from Lee
Great help and advice from Lee. Great shop altogether. Thanks again
2024年12月29日
自発的なレビュー
Millets - Colchester からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Colchester
Thanks to Mandy & Lee at the Colchester store for ensuring that I got the discounted price for the boots.
2024年12月27日
自発的なレビュー
Millets - Colchester からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Really friendly and well informed staff…
Really friendly and well informed staff member Sophie
2024年12月3日
自発的なレビュー
Millets - Colchester からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Helpful and Cheerful
We were served today by Belinda and her colleague, they were both very helpful and cheerful. Thank you
2024年12月21日
自発的なレビュー
Millets - Colchester からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Searching for bright lantern for emergencies.
I was looking for a good, bright lantern to use in my home during power cuts etc. Needing battery power in such situations, narrowed my choice. Belinda was very helpful in finding me a relevant selection, and checking brightness quality and other factors. I decided to buy two lanterns thanks to her help, as the prices made them good value. The 20% discount made that even better!
2024年12月17日
自発的なレビュー
Millets - Colchester からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
The shop assistant
The shop assistant, Lee, was very helpful and friendly and he helped me select the right products. I found the items I was looking for quickly and at a good price and I was very pleased.
2024年12月18日
自発的なレビュー
Millets - Colchester からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Sophie was so polite and helpful girl…
Sophie was so polite and helpful girl what a great girl who is working for the company.
2024年12月16日
自発的なレビュー
Millets - Colchester からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Millets - Colchester からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
What an amazing customer service in…
What an amazing customer service in store. Really helpful assistant advised I could visit store with my broken tent pole. On arriving in store the manager was supper friendly and helpful and fixed the pole immediately on the spot. Would highly recommend this store for all camping/outdoor needs. Thank you
2024年12月9日
自発的なレビュー
Millets - Colchester からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Millets - Colchester からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Good range of products at great prices
Good range of products at great prices. Sophie was very helpful which we appreciated.
2024年12月9日
自発的なレビュー
Millets - Colchester からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
Excellent customer service from lee
Had a great in store experience today. I was advised and served by Lee. He was both knowledgeable and helpful.
2024年12月8日
自発的なレビュー
Millets - Colchester からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Sophie was really helpful when i wanted…
Sophie was really helpful when i wanted to buy the gloves
2024年11月23日
自発的なレビュー
Millets - Colchester からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
I needed 50 yes 50 sleeping bags
I needed 50 yes 50 sleeping bags, Lee and Gareth were so helpful and we sourced them in no time at all, thanks guys. Definitely coming back to Millets at Colchester
2024年11月22日
自発的なレビュー
Millets - Colchester からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
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