I am delighted with my new boots, which fit perfectly and are very comfortable with great ankle support, which is always an important feature for me.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Most of the order was perfect but one wrong item was posted. I popped into the Glasgow store and the lady in there was so helpful: refunding my PayPal and getting me the correct item without any fuss... もっと見る
企業が回答しました
I ordered a medium size Peter Storm Men’s Blisco II Hooded Jacket online which turned out to be bigger than my size when tried on, I visited the local store, staff there were helpful and replaced it... もっと見る
企業が回答しました
I popped into Millets in Sauchiehall Street as I was looking for waterproof gloves for my long distance walks. They had a closing down sale which meant I got my gloves and a couple of other items for... もっと見る
企業が回答しました
企業情報
Millets - Glasgow について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
Sauchiehall Street, G2 3ER, Glasgow, 英国
- 01413 750717
4.9
優良
425件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Glasgow store
Was in the Glasgow store a few days ago. Staff Abbi and Zack were extremely helpful. Store is full of great clothing and equipment. Got exactly what I was looking for👏
2024年4月7日
自発的なレビュー
Millets - Glasgow からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Stephen and Debbie were a great help…
Steven and Debbie were a great help and made the experience more enjoyable
2024年4月8日
自発的なレビュー
Millets - Glasgow からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Millets - Glasgow からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
5 stars all round
5 stars all round. Great service from Debbie. Very helpful and pleasant experience
2024年3月28日
自発的なレビュー
Millets - Glasgow からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Claire was very helpful
Claire was very helpful, kind and knowledgable about the stock in Sauchiehall St Glasgow branch today. A real credit to Millets instore shopping!
2024年3月22日
自発的なレビュー
Millets - Glasgow からの回答
Hi,
Thanks for your feedback.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Millets - Glasgow からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Went into the Glasgow
Went into the Glasgow , Sauchiehall St shop today and was met bt Claire who was very helpful. She dealt with my returns and managed to find the products I was looking for .b
2024年3月15日
自発的なレビュー
Millets - Glasgow からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Great staff
I visit this store regularly with my dog & we are always made welcome. There is a great variety of stock from jackets to boots & backpacks and there are regular sales on offer in store. Staff are helpful but not pushy & knowledgeable about the products. Special mention to Claire who always welcomes us with a smile (& a dog biscuit).
2024年2月7日
自発的なレビュー
Millets - Glasgow からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Deliver and speed...
2024年3月6日
Millets - Glasgow からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Great advice and friendly service
Very helpful staff member Debbie made my shopping experience today very efficient and I am grateful for her advice on the various items I purchased, making me ready for my Winter skills course in Aviemore this weekend. I’m particularly pleased with my Gore-Tex TrekMates gloves, and soft shell OEX trousers (I normally wear leggings but these are just as comfy and great value). Many thanks.
2024年3月5日
自発的なレビュー
Millets - Glasgow からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Used Glasgow Millets store to exchange…
Used Glasgow Millets store to exchange garment bought online from Blacks. Millets staff were endlessly helpful and efficient, so making the whole process smooth and painless. We shall buy from Millets, Glasgow again for sure.
2024年2月17日
Millets - Glasgow からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Claire from the Glasgow Sauchiehall…
Claire from the Glasgow Sauchiehall Street shop was very knowledgeable on the walking boots and helped me pick the perfect boots. Also advised on what items where on sale and the difference between quality. Claire was cheerful and helpful and I recommend purchasing from this store
2024年2月2日
自発的なレビュー
Millets - Glasgow からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
I ordered a medium size Peter Storm…
I ordered a medium size Peter Storm Men’s Blisco II Hooded Jacket online which turned out to be bigger than my size when tried on, I visited the local store, staff there were helpful and replaced it with a correct size and guess what XS fitted me fine, so please note that sizes for the above jackets are on a larger side.
Jacket is warm and comfortable
2024年1月31日
Millets - Glasgow からの回答
Hi,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Kind regards,
Maria,
Millets Online Reviews Team.
Excellent shopping experience
I went in to return some jackets I'd bought online that were too small. Claire was so helpful with the process and made it quick and easy. She then proceeded to provide excellent assistance in getting a great waterproof jacket which I needed for work. She was kind and patient with me and provided excellent information to help me make an informed decision. Claire was a Star! Thank you Claire!
2024年1月31日
自発的なレビュー
Millets - Glasgow からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Excellent service
We were lookin for a cabin / weekend bag. We had seen one on the web by Osprey but were able to see it for real here. Lovely service from the lady who served us and to seal the deal she arranged for it to be delivered to our home address in England. Excellent service at great price.
2024年1月22日
自発的なレビュー
Millets - Glasgow からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
First class experience
When looking for walking boots I was very glad of the first class attention I got from Claire ( in stark contrast to other shops I had visited on the same trip) She was knowledgeable, friendly and very accommodating. Millets will definitely be my first choice if looking for more walking equipment in the future
2024年1月10日
自発的なレビュー
Millets - Glasgow からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Absolutely great service from Claire…
Absolutely great service from Claire for my wife and I. We were both getting shoes and she was dealing with another 2 customers at the same time all on her own. Smiling and chatting throughout and very professional. Thanks
2024年1月4日
自発的なレビュー
Millets - Glasgow からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Thank you Claire
Claire was very helpful and helped me chose the right coat for me was just visiting Glasgow for business and everyone I have met has been wonderful happy new year
2024年1月4日
自発的なレビュー
Millets - Glasgow からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Claire in your Sauchiehall Street…
Claire in your Sauchiehall Street branch was fantastic and so helpful. She looked after all my requests and provided excellent customer service.
2024年1月4日
自発的なレビュー
Millets - Glasgow からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Really pleased with the customer service
Really pleased with the customer service I received in the shop, the guy was so helpful and cheery. It was my first visit, defo be back.r
2023年12月29日
自発的なレビュー
Millets - Glasgow からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
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