Millets - Hastings レビュー 

1,049
TrustScore 5段階評価の5

5.0

12/13 York Building, TN34 1NN Hastings, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Friendly efficient staff thank you Ethan & Phil. I bought shoes, Phil has a background in shoe retail and is very knowledgeable, it’s becoming unusual to find someone who can fit shoes properly so I w... もっと見る

企業が回答しました

5つ星のうち5の評価

Me and my children came into the store looking for a rain coat for my Autistic son who has sensory issues with clothing and two staff members Lewis and Phil were absolutely amazing, they went above... もっと見る

企業が回答しました

5つ星のうち1の評価

Website stated it was in stock for click & collect. Went into shop told me it never was in stock and had to be ordered in, had to wait three days for some fishing bait that I needed urgently to come... もっと見る

企業が回答しました

5つ星のうち5の評価

Ethan was knowledgeable and helpful when I asked to try on some walking boots. He asked about the type of terrain i would need them for and how often I would wear them before explaining the main fea... もっと見る

企業が回答しました


企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Hastings について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

5.0

優良

TrustScore 5段階評価の5

1049件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(1,049)

過去12か月のレビュー数: 5,815

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Visited the Hastings store on 11th…

Visited the Hastings store on 11th September. Was served by Sophie who was very helpful. Sophie went to the trouble of checking the stockroom despite the system showing the size I wanted wasn't in stock. It was and she also gave me helpful information about the items I was choosing between. No hard sell just attentive and helpful. This is typical of my experience in this store.

2025年9月11日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Fantastic staff.

We really needed to find some very specific footwear and Harry was super helpful and went above and beyond in supporting and advising us. Really knowledgeable and cheerful staff. It was a fantastic experience shopping here and we bought two pairs of footwear that were perfect for our needs when other shops in the high street weren't very helpful at all.

2025年9月8日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

5つ星のうち5の評価

I visited Hastings branch to purchase…

I visited Hastings branch to purchase items for my son's Silver DofE. I was served by Harry, he was so helpful and knowledge of the items I needed, socks and food. He also offered advice when asked about snacks to take which was completely out of his remit but so useful. His advice made my son's completion of his expedition a memorable experience. Thank you Harry

2025年8月26日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Great shopping experience

Paul in the Hastings store went above and beyond to make sure the hiking backpack was fitted correctly for my son so he won’t hurt his back carrying all of his stuff

2025年9月13日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Went to get a pair of walking boots…

Went to get a pair of walking boots only wanted cheap phil didn't try and up sell asked us full questions and helpful tips

2025年9月12日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

5つ星のうち5の評価

Fabulous service at Millets yesterday

Fabulous service at Millets yesterday. Phil was tremendously helpful in sorting out the right walking boots for myself and my husband. He listened to what we needed and made sure we left the shop with the perfect boots. I have just completed a 10 mile walk and my feet feel great. Thanks Phil

2025年9月11日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

5つ星のうち5の評価

Purchase of walking shoes

Phil could not have been more helpful and knowledgeable! We most certainly will use Milletts again without hesitation!!!!

2025年9月4日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Great service!

I returned to the Hastings store from my home in Eastbourne after getting outstanding service from Phil last week when I went to buy some walking shoes.
This time he guided me through buying some walking trousers, a waterproof jacket and some walking socks for my holiday in the Peak District next week.
After previously visiting all the other local shops selling similar items I can honestly say I won’t be wasting my time doing so again.
Phil’s knowledge and patience is a credit to both himself and Millets and I am most grateful to him.

2025年9月9日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Phil was an absolute dream

Phil was an absolute dream! Helped me find a new pair of walking shoes and had so much knowledge. It’s been years since I’ve had anyone sell me shoes who knew anything about them. He was really honest about different brands and prices and I really got the sense that he was trying to find the right fit for me rather than making me buy the most expensive shoe. Lucky Hastings to have a Phil!

2025年9月9日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Harry was very helpful which helped us…

Harry was very helpful which helped us to purchase the right items thank you

2025年9月8日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Phil our shop assistant was so…

Phil our shop assistant was so knowledgeable and helpful - we couldn’t have asked for a better experience.

2025年9月6日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Phil provided outstanding service…

Phil provided outstanding service earlier this week at your Hastings store when I purchased two pairs of walking shoes and a ruck sack. He was knowledgeable and had super communion skills. Thank you very much Phil
Best wishes Julie

2025年9月2日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Very helpful and friendly advice

Very helpful and friendly advice. Thank you Phil, much appreciated.

2025年9月5日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

5つ星のうち5の評価

Phil was knowledgeable

Phil was knowledgeable, helpful, friendly and polite. It’s so refreshing to be served by someone who actually understands the products and customers needs

2025年9月5日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

I was served by Phi who was so helpful

I was served by Phi who was so helpful. Explained to me all about walking shoes. Measured my feet and made me try many pairs to finally find one which is amazing.
The service was excellent and I am very pleased.

2025年9月1日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

5つ星のうち5の評価

I was initially served by Phil who just…

I was initially served by Phil who just couldn’t have been more helpful! He took so much time talking to me about what walking boots that would suit my needs and budget. He measured my foot and helped me try on several pairs. He even showed me how to tie the laces properly! I came back the next day to purchase the boots and was served by Lucy. She was just as helpful! I can’t rate the staff enough in this store! I could easily have bought the wrong boot if they hadn’t had been so knowledgeable and accommodating!

2025年9月2日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Knowledgeable sales assistant

Our sales assistant, Ethan, was attentive, friendly and understood our requirements. It was refreshing to have a knowledgeable member of staff and we ended up making our purchases mainly because of his service and advice.

2025年8月24日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Great service and phill was very…

Great service and phill was very helpful and knowledgeable.

2025年8月30日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Great customer service

Great customer service, knowledgeable assistants and proper fitting and advice for footwear purchase.

2025年7月31日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Went out of my way to help me

Went out of my way to help me. First with buying two coats for my daughter and then later when I needed to return one of them but couldn’t find the receipt. They looked back over transactions and we matched them up with my bank statement and they gave me a full refund. Many other shops would have just refused to give me my money back. I really appreciated the friendly and helpful staff.

2025年8月14日
自発的なレビュー
Millets - Hastings ロゴ

Millets - Hastings からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

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