Awesome experience today at the Hemel Hempstead branch, I called up and spoke to one of the ladies and she kindly put aside a bag for me, I was a little stressed as I’m away this week. Got to store an... もっと見る
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Sales staff opened fitting room and for me and was very friendly and professional. I purchased Peter Storm waterproof jacket and trousers plus Merrell boots. Very impressed with the knowledgeable stor... もっと見る
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Went into Millets Hemel for some equipment for my daughters dofe. Not really having any experience myself and having just a list to go by, we were assisted by Steven who was so knowledgeable and patie... もっと見る
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The zip on my new Peter Storm coat is very temperamental however when I brought it to the attention of the assistants in the store, I was made to feel inadequate and told that I could contact Mil... もっと見る
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企業情報
Millets - Hemel Hempstead について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
185 Marlowes Shopping Centre, HP1 1BB, Hemel Hempstead, 英国
- 01442 500634
4.9
優良
557件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing customer service
Amazing customer service, everyone was so polite and welcoming.
2023年7月20日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
This Store Offers Exceptional Customer…
This Store Offers Exceptional Customer Service.
The Store Manager Martin is Polite, Helpful, knowledgeable, And Always Willing To Assist. I Shop Here Regularly, And Each Time They Cannot Do Enough To Help you.
Martin Customer Care, Has Passed Down To His Staff Who Are Also Offer Great Customer Service.
Brasher Stretch Trousers Purchased.
2023年7月11日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Paul and Sam were super helpful when I…
Paul and Sam were super helpful when I visited today. I regularly visit Millets Hemel Hempstead for camping equipment and they are always friendly, helpful and good value.
2023年7月4日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Sammy and her colleagues in Hemel…
Sammy and her colleagues in Hemel Hempstead were amazing. So helpful and knowledgeable, I couldn't have managed without them. Very unusual today to find such enthusiastic, friendly, and helpful staff. Look after them.
2023年7月1日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Incredibly helpful to me as a novice…
Incredibly helpful to me as a novice doing my first hike up Scaffle Pike in guiding me on what to get.
2023年7月1日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent customer sevice
Sales staff opened fitting room and for me and was very friendly and professional. I purchased Peter Storm waterproof jacket and trousers plus Merrell boots. Very impressed with the knowledgeable store manager who explained pros and cons of different ranges of kit. He gave very helpful advice which made me make sensible buying decisions. I will definitely be buying more kit from Millers in Hemel. Great staff provided a good experience.
2023年7月1日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Amazing store, amazing staff, amazing service
I went to the millets branch in Hemel as I wanted to find a water pack for a race I’m running. A man called Martin greeted me as soon as I walked in and could not have been more helpful. I found a bag with a water bladder that suited what I wanted and I left very impressed. The store was incredibly neat and tidy and I will absolutely be coming back again!
2023年6月26日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
What a great shop! The sales assistant was very helpful
The sales assistant was very helpful. I didn’t feel rushed or persuaded. This was the only shop in Hemel Hempstead Marlowes where I could find what I was looking for. I would recommend it to anyone.
2023年6月14日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent service from Steven
Very helpful service from Steven who spent a lot of time helping me to choose walking boots.
I will be returning to this store again and again.
2023年6月15日
自発的なレビュー
Millets - Hemel Hempstead からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Staff were friendly and knowledgeable
Staff were friendly, helpful and knowledgeable. They were able to apply highly relevant knowledge to my requirements for a jacket.
2023年6月13日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Incredibly helpful staff
2023年5月25日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Super service in Hemel
I find the staff in Millets Hemel Hempstead super helpful. On my last visit, the woolly hats had recently been removed from display and Sam helped me rifle through the boxes out the back to find the right one for a gift.
2023年3月17日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Sam helped us get kitted up for my sons…
Sam helped us get kitted up for my sons d of e. Very knowledgeable and helpful!
2023年5月19日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service from Steven.
2023年4月19日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
really well packed
really well packed, fast delivery. Excellent helpful and cheerful service. Very grateful.
2023年5月12日
Millets - Hemel Hempstead からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Friendly Excellent service
2023年5月16日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Popped in for great service
Popped in midweek for a pair of new boots and the staff could not have been more friendly or helpful. First time in this particular Millets (visiting relatives) but will definitely be back next time I'm in the area.
2023年4月27日
自発的なレビュー
Millets - Hemel Hempstead からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Great Service
Great Service
The assistant was very helpful, pleasant and good at his job. He wasn't over pushy like some in other companies which is what I liked.
2023年5月11日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Excellent service
I was served by Paul who was very helpful and knew about walking boots. This is important as there's nothing more annoying if the person serving has no idea about the product being sold. Excellent friendly servicr
2023年5月10日
自発的なレビュー
Millets - Hemel Hempstead からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Millets - Hemel Hempstead からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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