I was collecting a click and collect item, such a good idea as the shop is too small to stock everything you sell online. Two young men were at the counter, one went to get it while the other chec... もっと見る
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Last week I went to the Millets store in Hexham. Both assistants were having a social chat ( not with a customer ) I said I was looking for a pair of ladies trousers size 12 with lots of pockets. I w... もっと見る
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The delivery process was really quick, I received the tent I ordered within a couple of days which was vital as I was going on a camping holiday within the same week. I also received a generous 15% we... もっと見る
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I was looking for waterproof walking shoes but didn’t really have any idea what I wanted. The staff were incredibly supportive and friendly. The advice that I received was superb. I tried several pair... もっと見る
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企業情報
Millets - Hexham について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
24 Fore Street, NE46 1LZ, Hexham, 英国
- 01434 693606
4.6
優良
372件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
As usual excellent service from Hexham…
As usual excellent service from Hexham Branch plus am extremely impressed with the swiftness and excellence of the package. Sorry for delay with this review.
2022年12月7日
Millets - Hexham からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
Millets - Hexham からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
What great staff
What great staff! I’ve been into Millets Hexham twice this week and was helped each time by Carol. She really knows your products and goes out of her way to make sure she finds exactly the correct product that I need.
Thank you
2022年12月16日
自発的なレビュー
Millets - Hexham からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Excellent service and good product…
Excellent service and good product advice as always in the Hexham branch. Staff very helpful.
2022年12月12日
自発的なレビュー
Millets - Hexham からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Excellent customer service
Excellent customer service. Lovely, friendly staff. Great range of products. Thank you.
2022年11月28日
自発的なレビュー
Millets - Hexham からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Carol was one of the most helpful…
Carol was one of the most helpful people I've ever met in a shop! She really respected me and made sure I got exactly what I wanted! Employee of the year!
2022年11月27日
自発的なレビュー
Millets - Hexham からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Millets - Hexham からの回答
Hi Maureen,
Thank you for contacting JD Sports Online Review team regarding your experience.
I am glad that you have had a great experience with our team.
Kind Regards,
Saleh
JD Sports Online Review Team
Hexham shop
Hexham shop, efficient friendly and helpful staff. Advised honestly with respect. Well done
2022年11月22日
自発的なレビュー
Millets - Hexham からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Well done Millets!
Excellent customer service, professional, knowledgeable but very friendly, they always remember regular customers. Great sale price for new walking boots….. what’s not to like?!
I was served by Amy, with welcome advice from Carol.
2022年11月17日
自発的なレビュー
Millets - Hexham からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
I was served by a lovely lady called…
I was served by a lovely lady called Carol,she was very informative and pleasant to talk to.
2022年11月11日
自発的なレビュー
Millets - Hexham からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Support Shop Local -Hexham Excellent customer service at Hexham…
Excellent customer service at Hexham Store , staff friendly helpful and knowledgeable. Would recommend a visit.
Bought Merrell boots and gas canisters , regularly shop here.
Support Shop Local! Dog Friendly.
2022年11月11日
自発的なレビュー
Millets - Hexham からの回答
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Millets Customer Care Team
Millets - Hexham からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
I came in to get help & advice for some…
I came in to get help & advice for some new walking books. I've got very awkward to feet to fit boots to! Carol was amazing! She listened to all of my requirements carefully, making suggestions & trying different styles. She was extremely knowledgable and endlessly patient! She even found me some boots in the sale with a super discount! I now own the comfiest boots of my life & I would return to the store anytime after a great experience! Highly recommended.
2022年10月2日
自発的なレビュー
Millets - Hexham からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Superb service: lovely staff
The staff are wonderful: knowledgeable and helpful, as well as being cheerful and genuinely interested in finding the best solution for me. Outstanding
2022年11月5日
自発的なレビュー
Millets - Hexham からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
3rd purchase at the Hexham shop
My 3rd purchase at the Hexham shop, this time served by Ryan. He was courteous and helpful during my time there and I was able to take the time I wanted to buy a waterproof jacket. No sense of being rushed and he gave me advice when I asked.
2022年11月2日
自発的なレビュー
Millets - Hexham からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Very helpful staff
Very helpful staff - helped with fittings and sourcing item on line. My purchase was delivered within 24 hours - brilliant!
2022年10月18日
Millets - Hexham からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Excellent Service on-returned item…
Excellent Service on-returned item ordered online to Hexham shop.
Assistant sorted new order in correct size & arrived next day.
2022年10月22日
Millets - Hexham からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Tremendously helpful service...couldn't have been better
Called into Hexham branch and your staff were exceptional to resolve a problem for me. Tremendous service....thank you
2022年10月29日
自発的なレビュー
Millets - Hexham からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Excellent customer service in store and…
Excellent customer service in store and prompt delivery
of extra goods ordered online
2022年10月19日
Millets - Hexham からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
great service here from Clare
great service here from Clare, attentive and knowledgeable, giving us advice immediately when we were hesitating making choices. thank you.
2022年10月27日
自発的なレビュー
Millets - Hexham からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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