I was collecting a click and collect item, such a good idea as the shop is too small to stock everything you sell online. Two young men were at the counter, one went to get it while the other chec... もっと見る
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レビュアーのコメントを見てみましょう
Last week I went to the Millets store in Hexham. Both assistants were having a social chat ( not with a customer ) I said I was looking for a pair of ladies trousers size 12 with lots of pockets. I w... もっと見る
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The delivery process was really quick, I received the tent I ordered within a couple of days which was vital as I was going on a camping holiday within the same week. I also received a generous 15% we... もっと見る
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I was looking for waterproof walking shoes but didn’t really have any idea what I wanted. The staff were incredibly supportive and friendly. The advice that I received was superb. I tried several pair... もっと見る
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企業情報
Millets - Hexham について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
24 Fore Street, NE46 1LZ, Hexham, 英国
- 01434 693606
4.6
優良
371件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Super service
Well stocked shop, lovely staff all very helpful and polite, Claire helped me find the right pair of hiking boots for my upcoming camping trip.
2024年7月27日
自発的なレビュー
Millets - Hexham からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Millets - Hexham からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Staff was lovely and friendly and very…
Staff was lovely and friendly and very helpful I phoned up first beforehand they knew that it was me as soon as I mentioned what I asked absolute brilliant service
2024年6月28日
自発的なレビュー
Millets - Hexham からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Great staff
All the staff present went out of their way to be helpful - both friendly and informative. They understand the products in the store and are able to make sensible recommendations
2024年6月11日
自発的なレビュー
Millets - Hexham からの回答
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Always been happy with the staff at…
Always been happy with the staff at Hexham branch, very knowledgeable and friendly. I’ve returned to them again and again and never disappointed.
2024年6月6日
自発的なレビュー
Millets - Hexham からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Excellent service to buy walking boots!
2024年5月30日
自発的なレビュー
Millets - Hexham からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
I love hexham Millets
I love hexham Millets. Choice and prices spot on. Got a new buff half price too. I also like your optional donation to charity, good for you. Special thanks to your staff, she sorted out my quandry re garment and size, efficiently and pleasantly.
2024年5月31日
自発的なレビュー
Millets - Hexham からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great service
Great service. Helpful advice and got everything we needed for a good price.
2024年5月15日
自発的なレビュー
Millets - Hexham からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent Experience
Very helpful and knowledgeable service. A well organised store - I wish there were more of them.
2024年5月14日
自発的なレビュー
Millets - Hexham からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service by the staff
Excellent service by the staff. Wanted walking shoes and they were extremely helpful and knowledgeable about the products. Best place to buy outdoor gear
2024年4月24日
自発的なレビュー
Millets - Hexham からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Very friendly and helpful staff
Very friendly and helpful staff. Great service too.
Thank you!
2024年4月17日
自発的なレビュー
Millets - Hexham からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Quick simple and very efficient service
Quick simple and very efficient service
Thanks
2024年4月15日
自発的なレビュー
Millets - Hexham からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
DofE…
Sorting out my daughters DofE equipment. Fab service, Clare worked her magic as per normal. Thank you.
2024年3月30日
自発的なレビュー
Millets - Hexham からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Great Service
Always great service in millets, Hexham. Great info when buying boots, insoles or even which cleaner and proofer is needed.
2024年4月3日
自発的なレビュー
Millets - Hexham からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Millets - Hexham からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Good product, good service, good price
Millets is my first choice for outdoor gear in Hexham. The quality is good and the people who work there both pleasant and helpful. Five stars.
2024年3月20日
自発的なレビュー
Millets - Hexham からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Good service
2024年3月16日
Millets - Hexham からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Recent visit to the Hexham store
I went into the Hexham shop where I was greeted by a pleasant young man. I was looking for a new waterproof jacket and inner fleece. A very knowledgeable female member of staff (whose name I didn’t catch) listened to my requirements and brought me some jackets to try on. She gave me her honest opinion which enabled me to get the most appropriate jacket - waterproof etc - as well as guidance as to how to wash it. I thought this was excellent customer service. Thank you!
2024年2月15日
自発的なレビュー
Millets - Hexham からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Jennifer AGAIN
Jennifer did.
I return to the store purely for the excellent service (and smiles) & knowledge I get from this amazing sales lady.
A true credit to your company.
2024年2月6日
自発的なレビュー
Millets - Hexham からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Good knowledge
Good knowledge
Good crack
And great magnum boots - old school classics
2024年1月18日
自発的なレビュー
Millets - Hexham からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
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