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Millets - Hitchin レビュー 

515
•
TrustScore 5段階評価の4.5

4.7

アウトドア衣料・用品店
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26 Market Place, SG5 1DT Hitchin, GB

•
01462 413567

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

A very welcoming atmosphere and knowledgeable, helpful staff who provided excellent service. My questions were answered thoroughly and with expertise. Will be stopping there again for any future campi... もっと見る

企業が回答しました

5つ星のうち1の評価

Second time visiting the store in the last twelve months to find not much had changed re customer service. Asked some questions re product I wished to purchase to be unfortunately met by a “couldn’t... もっと見る

企業が回答しました

5つ星のうち5の評価

Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the pr... もっと見る

企業が回答しました

5つ星のうち5の評価

The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me fi... もっと見る

企業が回答しました

企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Hitchin について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

4.7

優良

TrustScore 5段階評価の4.5

515件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(515)

過去12か月のレビュー数: 5,729件

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5つ星のうち5の評価

Very helpful and knowledgable staff

Super helpful staff getting my son all sorted for a Scouts hiking weekend. Thanks to Tamsin for serving us today!

2024年11月2日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Needed to return a jacket as too big…

Needed to return a jacket as too big and was helped to find the right size by Tamsin. Great staff.

2024年10月30日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Thank you Simon!

Simon was very helpful and went the extra mile to try to find the product I was looking for.

2024年10月29日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

Great Place to Shop

I was served by Tasmin, she was very knowledgeable on the products and very helpful

2024年10月22日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Really pleased with my new walking…

Really pleased with my new walking shoes! Excellent customer service from Kit in Hitchin Milletts

2024年10月7日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

5つ星のうち5の評価

Buying walking boots

Helpful as soon as I entered the shop.
Shoe was my size on the shelf and quickly got me the other shoe.
Suggested footwear cleaning gel and fabric and leather proof sprays to keep the boots waterproof, which I also brought.

2024年10月25日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

5つ星のうち5の評価

I needed to buy a pair of walking…

I needed to buy a pair of walking boots.
I was served by Tasmin.
She was very helpful and thought ahead and brought the sizes I asked for and a few other walking boots to try on in case the ones I asked for didn’t suit or fit. I am very pleased with the boots I bought.

2024年10月24日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

5つ星のうち5の評価

Exceptional Service

Was returning a product that I ordered on line for a refund. Exceptional service from Tamsin in the Hitchin store.

2024年10月23日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

Great service

Great service, advice and help from Leo, many thanks!

2024年10月21日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

I needed to get a waterproof coat for…

I needed to get a waterproof coat for my holiday New Zealand, coming up, it was very easy to find and easy to try on. Great customer service, they were happy to help and have a chat :D

2024年10月19日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Good service from Simon who assisted me…

Good service from Simon who assisted me in finding what I was looking for at a competitive price.

2024年10月15日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

A gem of a shop

I have used the shop several times now and have always found the staff to be extremely helpful and knowledgeable. I was served by Simon on this occasion and again he was informative, polite and helpful

2024年9月27日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

5つ星のうち1の評価

Second time visiting the store in the…

Second time visiting the store in the last twelve months to find not much had changed re customer service.
Asked some questions re product I wished to purchase to be unfortunately met by a “couldn’t care less” attitude from both members of staff which was a shame. Very poor customer service, will go elsewhere in future not that I’m sure the staff will be bothered!

2024年10月8日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

Good knowledge

Good knowledge. Urgently needed a waterproof walking shoe. Kit was very helpful with his suggestions. Quick & efficient

2024年10月3日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

I was served by leo in hitchin millets

I was served by leo in hitchin millets, the guy was friendly well mannered. He notified me that if i brought something else i woukd get my purchase half price, it didnt mention this on website, i was extremely pleased with his honesty and service it was outstanding so i highly recommend using millets at hitchin.

2024年9月28日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

5つ星のうち4の評価

Simon was super helpful and…

Simon was super helpful and professional! Answered all my questions about rucksacks

2024年9月26日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Hi,

Thanks for your feedback.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

5つ星のうち5の評価

Great service and products

Great service and products. I bought a super comfortable waterproof pair of shoes that have been indispensable on rainy days. I bought it with Leo.

2024年8月25日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

Kirsi was very polite

Kirsi was very polite. Small shop, big on service.

2024年9月17日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

The assistant was friendly and helpful.

The assistant was friendly and helpful.

2024年9月8日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

5つ星のうち5の評価

What fantastic customer service..

What fantastic customer service... the store manager when out of her way to give me assistance as well guidance. She really knew everything about the products that I enquired about.

Thank you so much.

2024年9月3日
自発的なレビュー
Millets - Hitchin ロゴ

Millets - Hitchin からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

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