Millets - Newquay レビュー 

773
TrustScore 5段階評価の5

4.9

12-14 Bank Street, TR7 1JF Newquay, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went in looking for new walking shoes. They didn't have my size but the gentleman showed me alternative options and offered advice He was very helpful and really chatty. He used to be in the army bu... もっと見る

企業が回答しました

5つ星のうち4の評価

Purchased a Gazebo for an outdoor event and was concerned that it was not going to arrive at the store in time. Nick at the Newquay store was very helpful and promised to ring me as soon as it arrived... もっと見る

企業が回答しました

5つ星のうち5の評価

We have been visiting Newquay Millets regularly over the last few weeks to finalise a purchase of walking boots. All staff have been professional, courteous & informative. Today we made our purcha... もっと見る

企業が回答しました

5つ星のうち4の評価

I bought a mid layer, light fleece, with quarter zip, and a hooded, full zip fleece jacket. Millet's own brand OEX, and very nice fit, in bright colours. Come on Millets! Enough of the boring black c... もっと見る

企業が回答しました


企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Newquay について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

4.9

優良

TrustScore 5段階評価の5

773件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(773)

過去12か月のレビュー数: 5,780

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful friendly staff

The staff were all so lovely and helpful with my millions of questions, thank you so much

2024年11月27日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

5つ星のうち5の評価

5* Millets Newquay

I was served by who I now know to be Sarah S. Sarah went above & beyond today to help me, therefore I HAD to leave this 5* review here today as I am incredibly grateful for all she has done for me. I am one very happy customer. Thank you Sarah S! And Merry Christmas to you all :)

2024年11月26日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

5つ星のうち5の評価

Excellent store

We went to millets newquay to buy boots for my son’s d of e . Kayleigh was really helpful and we will be back to buy some other clothing

2024年11月16日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

5つ星のうち5の評価

I wanted to buy my 88 year old dad some…

I wanted to buy my 88 year old dad some walking sandals. I’d seen the Black Friday offer online but was in Newquay so decided to see if they had them in store, I needed them in 2 days for my dad’s birthday! No luck but Kayleigh the sales assistant went out of her way to ring the Bodmin store to see if they were in stock . Thankyou for all your help, you saved the day!

2024年11月18日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

5つ星のうち5の評価

Nice staff very polite and know what…

Nice staff very polite and know what she’s talking about very knowledgeable

2024年11月14日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Super helpful and knowledgeable staff

Super helpful and knowledgeable staff, excellent value. James & Kayleigh helped us a great deal

2024年11月9日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

5つ星のうち5の評価

The staff were very helpful

The staff were very helpful. They told us that we could buy what we wanted even though it was out of stock and they would deliver it free of charge to our house. The delivery was prompt and issue free.

2024年10月28日
Millets - Newquay ロゴ

Millets - Newquay からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Great Service from Nick

We were served by Nick while on holiday last week when my husband left his stick in the services on the way there. He went above and beyond to find an appropriate stick for him. Very pleased with the service, he's a credit to the store. Thank you again.

2024年10月27日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

5つ星のうち5の評価

Fantastic help from Sarah today when…

Fantastic help from Sarah today when buying some new hiking boots. Excellent service. Thank you :)

2024年10月29日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Great shopping Experience

Called into the Newquay store and Sarah S served us , so very helpful. Great to have a decent shop experience

2024年10月10日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Excellent customer service provided by…

Excellent customer service provided by Nick & his colleague. Couldn’t have been any more helpful if they tried. 5 stars!

2024年10月24日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

5つ星のうち4の評価

I bought a mid layer

I bought a mid layer, light fleece, with quarter zip, and a hooded, full zip fleece jacket. Millet's own brand OEX, and very nice fit, in bright colours.
Come on Millets! Enough of the boring black colours in menswear, let's have more bright colours for men, in clothes, and shoes.

2024年10月18日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Hi,

Thanks for taking the time to leave us your review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

5つ星のうち4の評価

I was pleased to find Holly at Millets…

I was pleased to find Holly at Millets a week ago. I needed some new joggers and she was very patient and helpful. I am very happy with my shoes and didn’t have any wearing in issues. You have a wonderful person in Holly. She is a Gem.

2024年10月9日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Hi,

Thanks for your feedback.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

5つ星のうち5の評価

Exceptional service from Holly

Exceptional service from Holly. She really listened, was extremely knowledgeable and was very patient in helping me choose the right walking boots for me. I am so pleased with my purchases and wish more shops had customer service like this.

2024年10月11日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Good and friendly service

I was very well looked after by Kayleigh when choosing a new pair of boots, and walking trousers. She was very helpful and knowlegeable.

2024年10月5日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Newquay Store

Newquay Store.
My husband was assisted by Sarah R who was very helpful & professional - will definitely use this store again

2024年10月9日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

5つ星のうち5の評価

Purchased an inflatable tent in Newquay…

Purchased an inflatable tent in Newquay branch.
This did not arrive and did have to go on holiday without it. No explanation from Millets head office or customer care which was diabolical.
Staff at Newquay branch were fantastic. Very pleasant and helpful, especially manager Sarah S who went to exceptional lengths to resolve situation. I am a regular customer of Newquay branch and will continue to be. Now wary of purchasing any large items due to supply issues. Ordered product on September 7th. Not available to collect until October 2nd.

2024年9月7日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Super service

We bought two Berghaus Maitland jackets, replacing two older styles bought 17 years ago. Worn once in heavy rain and wind of Cornwall’s coastline, we were both soaked. Thinking we had not correctly worn them, we contacted Berghaus. After explaining our experience, they recommended we return them to Millets. Sarah S treated us to an unequivocal and totally professional response. She checked the jackets after we explained our situation, whereupon she immediately refunded our costs and apologised for our trouble. Well done Sarah and Millets for a super service. We will be back. Thank you.

2024年9月30日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

5つ星のうち5の評価

Sarah was friendly

Sarah was friendly , knowledgeable and very very helpful

2024年9月27日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

New hiking boots

Visited the store to get some new hiking boots. Was helped by James, he was very knowledgeable about the brands and styles and helped me narrow down my requirements, then patiently got me about 6 pairs of boots to try on. Great experience, and found the perfect pair, thank you!

2024年9月18日
自発的なレビュー
Millets - Newquay ロゴ

Millets - Newquay からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報