The staff at the Southend on Sea, Essex store were fantastic at helping me and my son with our purchases. they spent time going through our various options on the items we needed. Then when they d... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I ordered from online AND walked into my nearest store, both were very productive and I got most of what I needed each time. The staff are friendly and very helpful in the Southend store. Delivery too... もっと見る
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Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had gr... もっと見る
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I haven’t received my purchase or a reply to an email I sent asking when I can expect it!
企業が回答しました
企業情報
Millets - Southend について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
4/19 York Road, SS1 2BH, Southend, 英国
- 01702 418316
4.9
優良
497件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Found everything we were looking for…
Found everything we were looking for today, excellent. Thank you Ruby and Team.
2024年9月7日
自発的なレビュー
Millets - Southend からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Amy and Josh at the Southend store were…
Amy and Josh at the Southend store were extremely helpful. Gave good advice on suitable walking boots
2024年9月7日
自発的なレビュー
Millets - Southend からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Thankyou very much ruby and josh for…
Thankyou very much ruby and josh for all of your help today
2024年9月7日
自発的なレビュー
Millets - Southend からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Very helpful service for someone who is…
Very helpful service for someone who is a novice at hiking holidays and needed a lot of help and advice
2024年9月1日
自発的なレビュー
Millets - Southend からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Walked in looking for new hiking boots…
Walked in looking for new hiking boots and within 10 minutes I'm walking out with new boots and socks.
Thank you to Zoe who helped me.
2024年8月29日
自発的なレビュー
Millets - Southend からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Millets - Southend からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Millets - Southend からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Fantastic help from the very…
Fantastic help from the very knowledgeable Lisa, in choosing a last minute 65L backpack 😊
2024年8月23日
自発的なレビュー
Millets - Southend からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Amy was extremely helpful
Amy was extremely helpful. She didn't make me feel rushed and listened carefully to what I was looking for. She was polite and knowledgeable. Excellent customer service. Thanks.
2024年8月17日
自発的なレビュー
Millets - Southend からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Just want you need!
Great experience, had the stock (albeit a small store) & a helpful supervisor who gave excellent advice - thanks Josh!
2024年8月13日
自発的なレビュー
Millets - Southend からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Had everything I was looking for
Had everything I was looking for, clean & well laid out shop. Helpful staff
2024年8月13日
自発的なレビュー
Millets - Southend からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
They have got everything you need in…
They have got everything you need in good prices , not forgetting the great customer service ..definitely a 10/10
2024年8月5日
自発的なレビュー
Millets - Southend からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Millets - Southend からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Millets - Southend からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Lisa and Sarah were superb
Lisa and Sarah were superb, great help reserve my product for me to collect.
Amazing girls
2024年7月25日
自発的なレビュー
Millets - Southend からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Staff were friendly and helpful giving…
Staff were friendly and helpful giving us great advice
They were also polite and attentive. Made our shopping trip a pleasure. Would highly recommend
2024年7月22日
自発的なレビュー
Millets - Southend からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Josh and Ruby were very helpful in…
Josh and Ruby were very helpful in helping us buy items to climb Kilimajaro.
2024年7月21日
自発的なレビュー
Millets - Southend からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Millets - Southend からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Brilliant service found what I was…
Brilliant service found what I was looking for thank you
2024年7月16日
自発的なレビュー
Millets - Southend からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Stephen was extremely helpful
Sales assistant was extremely helpful when purchasing my trecking boots
2024年7月14日
自発的なレビュー
Millets - Southend からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
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