I was served by Chloe at tunbridge wells. Really excellent service. She explained her knowledge of walking boots, socks and trousers and was exceptionally helpful when serving me. I felt my needs wer... もっと見る
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Served by Daisy on Saturday to buy some hiking boots. Really excellent customer service. Really knew her stuff. Knew all the differences between brands / models of boots. Made good recommendations, di... もっと見る
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Brought a waterproof jacket on the 27th June, wore it the following Tuesday when it rained for about 25 mins and the colour had transferred onto a new white shirt underneath. Went straight up to store... もっと見る
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Visited this shop previously and received great service. Visited today specifically for advice & guidance on walking boots and some other items required. Was served by Aria who was approachable, frie... もっと見る
企業情報
Millets - Tunbridge Wells について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
3/7 Camden Road, TN1 2PS, Tunbridge Wells, 英国
- 01892 574891
4.9
優良
483件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Olly served me and was very couteous…
Olly served me and was very couteous and helpful. He directed me to exactly what I needed and I left a very happy customer. Thank you Olly, you are a credit to your store. Kind regards, Gary
2025年12月4日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Olly was very friendly in helping fetch…
Olly was very friendly in helping fetch a couple of jacket sizes from the store room.... Not a pushy salesman
2025年11月29日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Very knowledgeable and gave great…
Very knowledgeable and gave great insight to products. Daisy is a credit to your business.
2025年11月29日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great products at great prices and…
Great products at great prices and excellent customer service!
2025年9月27日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Lovely staff great experience
My mum and I came in today looking for some bits and bobs for a charity hike we are prepping for and Chloe was super helpful - she was very knowledgable and provided a lot of useful input but was also just lovely and kind
2025年9月2日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Very knowledgeable about my walking…
Very knowledgeable about my walking boots and extremely helpful
Chloe and all the staff very helpful
2025年8月9日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent help from Chloe with my…
Excellent help from Chloe with my walking boots, really warm and helpful and easy to choose! Will definitely be back!
2025年7月29日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent service from Sam at Tunbridge…
Excellent service from Sam at Tunbridge Wells store. Polite, helpful and very knowledgeable. Came away with a perfect first pair of walking boots!
2025年7月15日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Millets - Tunbridge Wells からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Choosing hiking boots
Went into Millets in Tunbridge Wells to look for some new hiking boots and got really great help from Chloe and Izzy. They were super friendly, knew their stuff, and gave me loads of useful advice to help me pick the right pair. Made the whole thing really easy. Thanks both!
2025年6月21日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Millets - Tunbridge Wells からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Very good levels of stock and excellent…
Very good levels of stock and excellent customer service
2025年6月18日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Excellent service
Excellent service. Friendly and helpful. Found exactly what I wanted for me. Dog’s Welcome is always a good sign too.
2025年6月12日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Helpful and friendly service
Helpful and friendly service from Issy, who told us about the discount for National Trust members. The only possible complaint would be egg that no one had told us sooner, but service and advice has always been good here
2025年6月17日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Millets - Tunbridge Wells からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Josh was very helpful
I had quite a wish list 🤦🏼♀️ and Josh was very cheerful and obliging, plus very patient! We got there in the end, and I left happy and grateful for his help.
2025年6月6日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Brilliant
Brilliant
Chloe was really helpful. I needed advice on the purchase of a small rucksack.
Friendly, professional & knowledgeable
2025年6月12日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Jonah was very helpful from the moment…
Jonah was very helpful from the moment I walked in. He was working alone, as far as I could tell. As I entered, he was tidying stock on the rails and in a very non-intrusive way asked whether he could help me. His tone was spot-on. He escorted me to the relevant part of the shop, showed me the options and left me to make my own mind up. When I went to pay, he enquired whether I had National Trust membership or a Blue Card, to qualify for a discount: I hadn't even thought about Blue Light, so was very grateful for his proactive approach. All in all, a very positive experience.
2025年6月10日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Helpful Josh
Josh showed me various quilet and helped me come to a decision told me all about them and the price range
Very helpful
2025年6月6日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Fun experience for the boys
Went to buy some gear for taking my sons on their first camping trip. Sam and Chloe were very helpful in making suggestions and explaining products, plus they offered to box up my stuff and bring it out to the car if I could park directly outside, which I did. The whole experience was very pleasant. I had the boys with me and they enjoyed it no end. And I felt like there were great prices available, though I haven’t tested the gear out in the wild yet.
2025年6月7日
自発的なレビュー
Millets - Tunbridge Wells からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
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