Was disappointed after the wait not to get my order. The refund responses were understanding and swift by customer service. I didn't get the footballs I ordered because of Indian trade restrict... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Delivery was on time. Ball are the best quality, physically hard to puncture (obviously going to be easier if using a lower quality ball) but overall, a little bias bec mitre is my favourite at the mo... もっと見る
企業が回答しました
This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x fu... もっと見る
企業が回答しました
For more than 20 years, I've relied on Mitre's indoor size 4 footballs. Regrettably, I've observed a significant decline in the quality of the yellow felt indoor balls in recent times. The older versi... もっと見る
企業情報
Mitre Sports International について
当該企業による記述
Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.
Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.
We’re a brand you can trust, in those moments that matter, a brand for real football people.
We are Mitre, and we are a different league.
連絡先
8 Manchester Square, W1U 3PH, London, 英国
- 0330 678 0508
- customerservice@mitre.com
- www.mitre.com
4.3
優良
895件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
5 star service and faultless footballs…
5 star service and faultless footballs - been a loyal customer for many years and very happy with Mitre☀️
2025年7月3日
Mitre Sports International からの回答
Hi Brian,
Thank you for taking the time to leave such a lovely review! Our customer service team provides the ultimate customer experience, so we are thrilled that your overall interaction with Mitre has been brilliant. We value and appreciate all our customers and always aim to provide resolution to any issues that are brought to our attention.
Here at Mitre, the customer is valued.
Please always feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team
Mitre Sports International からの回答
Hi Kevin,
Thank you for your review!
High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you for choosing Mitre.
The Mitre Team!
Good product great price and efficient…
Good product great price and efficient delivery service.
I thought the actual ordering was unusual. I bought 5 identical balls which were all listed individually during the ordering process and on the invoice. 5 x item would have seemed more logical.
2025年7月3日
Mitre Sports International からの回答
Hi William,
Thank you for your review!
High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you for choosing Mitre.
The Mitre Team!
Super easy order with a speedy delivery.
Website is easy to navigate. Price was a big draw card and the delivery speed was pleasantly surprising.
2025年7月3日
Mitre Sports International からの回答
Hi Mark,
Thank you for your review!
High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you for choosing Mitre.
The Mitre Team!
Mitre Sports International からの回答
Hi Stephen,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
International customers beware…
Canadian customer hoping to try a Mitre footy ball. I noticed some reviews stating international orders never being received but was hoping they were just a fluke. Placed my order, received confirmation order was placed and given an estimated delivery time from Mitre but never heard from a postal service. After 10 business days reached out and they claimed the postal service had tried to reach me multiple times without success so the package was returned. I was given the option to have them send another or be refunded. Still hopeful, I asked them to send another unit and gave all my shipping information again. I received a second confirmation email that the order was placed with an eta. It’s now been 2 weeks since the second order, I’ve reached out on a previously answered email chain and started a new case and haven’t heard from anyone. Very disappointed with customer service and now unsure how I’m supposed to receive a refund if they won’t even answer emails and they have no listed phone numbers on the site.
2025年6月27日
Mitre Sports International からの回答
Hi Michael,
Thank you for your review!
We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Great quality items quick delivery easy…
Great quality items quick delivery easy to buy from
2025年6月4日
Mitre Sports International からの回答
Hi Jason,
Thank you for your review!
We are thrilled to hear that you are satisfied with the quality and the value of the products.
Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch.
We are always here to help!
Thank you,
The Mitre Team!
Great service
I ordered a personalised football for my son’s 16th birthday, it arrived the next day and looks great he will love it. Well done Mitre sports on quick delivery and fab product!
2025年6月4日
Mitre Sports International からの回答
Hi Mrs Bryson,
Thank you for taking the time to leave a review!
We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Excellent service
2025年6月26日
Mitre Sports International からの回答
Hi Ian,
Thank you for your review!
Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
2nd order personalised football
This was my 2nd order for a personalised football. It went all the way to a Australia for my granddaughters birthday. Super fast delivery, free if you order a few more things. Football looks fantastic and will do for years to come. Her brother already has one
2025年6月25日
Mitre Sports International からの回答
Hi Tina,
Thank you for your review!
We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
So good I reviewed it twice
2025年6月18日
Mitre Sports International からの回答
Hi Matt,
Thank you for taking the time to leave a review!
We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Great company & great aerv
2025年6月19日
Mitre Sports International からの回答
Hi Jack ,
Thank you for your review!
Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Mitre Sports International からの回答
Hi smcm,
Thank you for your review!
High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you for choosing Mitre.
The Mitre Team!
I ordered a personalised ball and it…
I ordered a personalised ball and it arrived as a basic non personal ball for my kids. I’m cñ
2025年6月19日
Mitre Sports International からの回答
Hi Marcia,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
I ordered a personalised football and…
I ordered a personalised football and it was dispatch late due to an issue at the warehouse and when it finally arrived it was not even personalised! I obviously immediately sent it back.
This was a birthday present so very dissapointed it was late and then not as ordered
2025年6月18日
Mitre Sports International からの回答
Hi Liam,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Was great to order from here
Was great to order from here
Just a bit overpriced for a ball with 3 words on it for 19£
2025年6月9日
Mitre Sports International からの回答
Hi Jonah,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Mitre Sports International からの回答
Hi Jesus,
Thank you for taking the time to leave such a lovely review! Our customer service team provides the ultimate customer experience, so we are thrilled that your overall interaction with Mitre has been brilliant. We value and appreciate all our customers and always aim to provide resolution to any issues that are brought to our attention.
Here at Mitre, the customer is valued.
Please always feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Mitre Sports International からの回答
Hi Robert,
Thank you for your review!
We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Great product great service!
2025年6月9日
Mitre Sports International からの回答
Hi Brian,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
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