From the first phone call to the in store service, Monc was terrific. My husband cracked the frame on his sunglasses and we are going on holiday soon. We went into the store where the salesperson/tech... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... もっと見る
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... もっと見る
企業が回答しました
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... もっと見る
企業が回答しました
企業情報
当該企業による記述
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
連絡先
21 Chiltern Street, W1U 7PH, London, 英国
- +442035321121
- info@monclondon.com
- www.monclondon.com
5.0
優良
401件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Beautiful designs and concept
Beautiful designs and concept. Chris was so helpful and a great conversationalist.
2025年10月4日
MONC からの回答
Hi Kiran
It was a pleasure meeting you both and i hope you enjoyed the rest of your trip.
We look forward to welcoming you back to Chiltern Street on your next visit to London.
All the best,
The MONC Team.
Frames & experience
All round great experience choosing a frame from Monc. Chris is fantastic. Great selection of glasses, the pair I chose fit and feel great.
Thank you and see you again.
2025年9月30日
MONC からの回答
Dear Hamza,
Thank you for taking the time to leave us a review and for your kind words.
It's alway's a pleasure welcoming you into store and we look forward to seeing you on your next visit to London.
Kind regards
The MONC Team.
Amazing experience
Amazing experience, but I was looking for a discount for a usual and returned customer since this is my seventh sunglasses and I was actually excited for it but yet the price wasn’t satisfactory.
2025年9月20日
MONC からの回答
Hello Abdullah,
Thank you for your continued support of MONC and we look forward to seeing you once again in store at some point in the future.
All the best,
the MONC Team.
Excellent customer care
Excellent customer care, in line with the excellent product care that Monc is based on.
2025年9月19日
MONC からの回答
Dear Virginie,
Thank you for your kind words and we really do appreciate you taking the time to leave us such a positive review.
If there is anything we can help with in the future, please don't hesitate in letting us know.
All the best,
The MONC Team.
Nice store nice product nice guy
2025年9月14日
MONC からの回答
Hello Vincent,
Thank you for taking the time to leave us a review.
I know the entire MONC team really do appreciate it and we look forward to seeing you again in store at some point in the future.
Kind regards,
The MONC Team.
MONC からの回答
Hello Nikos,
Thank you for your lovely review.
As always, we are here for anymore repairs or adjustments you might need in the future.
All the best,
The MONC Team.
MONC からの回答
Dear Lori,
It's always lovely hearing from you.
One day we hope to welcome you into store to meet the team, but until then, thank you for your continued support over the last 5 years.
All the best,
The MONC Team.
Simon was fantastic.
2025年9月12日
MONC からの回答
Hello Thomas,
Thank you for taking the time to leave us a review.
I will be sure to pass on your lovely feedback with Simon.
If there is anything we can help with in the future, pease do get in touch.
Kind regards,
The MONC Team.
MONC からの回答
Good day Hamdan,
Thank you for taking the time to leave us a review.
If there is anything else we can help with in the future, please do let us know.
All the best,
The MONC Team.
Everything
Everything, thé service and the entire experience, not the least the glasses itself ❤️
2025年8月21日
MONC からの回答
Dear Pascal,
Great to hear you enjoyed your experience and love your new MONC glasses.
We look forward to seeing you again sometime in the future.
Kind regards
The MONC Team.
Such a cool shop
Such a cool place, from interior, to the workers, to the glasses themselves, they have such cool glasses with unique colors, Chris was very cool and chill and very friendly, and the interior of the place was impeccable, would recommend if you like cool glasses with actual great quality.
2025年8月12日
自発的なレビュー
MONC からの回答
Dear Sam,
Thank you so much for taking the time to leave us such an in-depth review.
Chris and the rest of the team really do try and do things differently here all the while offering you the best customer journey and experience.
We look forward to having the chance to welcome you back into store again at some point in the future.
Kind regards
The MONC Team.
MONC からの回答
Good day Paulina,
Thank you for taking the time to leave us such a nice review.
We at MONC really do appreciate it and we look forward to having the chance to help you again in the future.
Kind regards
The MONC Team.
MONC からの回答
Dear Abdulelah,
We appreciate you taking the time to leave us such nice comments with regards to your recent store visit and we look forward to seeing you again at some point in the future.
All the best,
The MONC Team.
MONC からの回答
Good day Delia,
Thank you for taking the time to share your feedback with us, we really do appreciate it along with your continued support of MONC.
We look forward to helping you again in the future to find your perfect pair of MONC specs.
Kind Regards,
The MONC Team.
MONC からの回答
Dear Kuo,
It was a pleasure welcoming you into store and we look forward to welcoming you into the MONC family.
All the best,
The MONC Team.
THE VERY BEST OF THE VERY B E S T
THE VERY BEST OF THE VERY B E S T! Fabulous service, and truly helpful advice, and arranged an eye test at the last minute around the corner! xxx
2025年8月8日
MONC からの回答
Dear Mrs Wakefield,
Thank you so much for taking the time to leave us such a lovely review.
It's always a pleasure seeing you in store and we are always on hand to help where we can.
Kind regards,
The MONC Team.
Amazing experience
Amazing experience. Very knowledgeable and friendly. Best glasses on the market right now and eco friendly!
2025年8月2日
MONC からの回答
Hello Julien,
We really appreciate you taking the time to leave us a review and we hope to see you again.
Kind regards
The MONC Team.
MONC からの回答
Dear Jonathan,
Thank you for taking the time to leave us a review, we really do appreciate it and we hope to see you again sometime in the future.
All the best,
The MONC Team.
Unbeatable customer service
Unbeatable customer service, the guys are always so friendly and welcoming. From purchasing my first pair of Monc Glasses to having my favourites reshaped when I’m in town.
2025年7月3日
MONC からの回答
Dear Conor,
Thank you for taking the time to leave us such a lovely and positive review.
As a small team, we really do appreciate it and will be sure to pass on the great feedback to our team.
As always, please let us know if we can help with anything else in the future.
The MONC Team.
MONC からの回答
Hi Andrew,
We try our best to make things as easy as possible for our customers and we thank you for your support.
Kind regards,
The MONC Team.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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