i had the best experience!!! sophie at the 17 monmouth location is an amazing optometrist and explained everything to me as we went along for my eye care consultation. she also recommended this amazin... ãã£ãšèŠã
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From the first phone call to the in store service, Monc was terrific. My husband cracked the frame on his sunglasses and we are going on holiday soon. We went into the store where the salesperson/tech... ãã£ãšèŠã
I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... ãã£ãšèŠã
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... ãã£ãšèŠã
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MONC creates enduring eyewear designed to evolve with its wearer, each frame handmade at a family workshop in the Italian Dolomites. Eyewear is personal. It needs trying on, talking through, and taking your time over. That's what our stores are for. At 21 Chiltern Street in Marylebone, our team will help you find a frame from our collection of small batch styles, or work with you on something bespoke. At 17 Monmouth Street in Covent Garden, MONC Eyecare offers a complete assessment of your vision and eye health. Unhurried, personal, and precise. Just as it should be. Together, they're MONC Eyewear and Eyecare, (re)considered.
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21 Chiltern Street, W1U 7PH, London, è±åœ
- +442035321121
- info@monclondon.com
- www.monclondon.com
5.0
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Great design, amazing quality!
Loved the design and quality of the sunglasses. The attention we were given was superb too. I cannot wait to buy another pair soon.
2024幎2æ24æ¥
MONC ããã®åç
Dear Juan,
It was a pleasure meeting you both and we look forward to welcoming you back into store anytime.
Thank you for taking the time to leave us such a lovely review, we really do appreciate your feedback.
Until nest time.
All the best,
The MONC Team
Great company to support!
Customer service is very responsive and the quality is worth the cost!
2024幎2æ13æ¥
MONC ããã®åç
Hello Samantha,
I just wanted to reach out and thank you for taking the time to leave us a such a positive review.
As a small independent business, we really do appreciate hearing our customer feedback and we strive to make everyones experience one to remember.
If there is anything we can help with in the future, please do let us know.
Kind regards,
The MONC Team
Our sales person was so lovelyâŠ
Our sales person was so lovely explaining the brand to us and their misson to reduce waste and promote upcycling. The overall design and quality is beautiful and I love that they only make small batches. Will certainly return to this brand in the future
2023幎12æ14æ¥
MONC ããã®åç
Dear Chris,
I wanted to thank you for taking the time to not only leave us a review, but for the detail also.
Here at MONC we really are trying to change the way we think about optics and it gives us such pleasure to hear when our customers appreciate what we are trying to do differently.
We are here if you need help with anything in the future.
All the best,
The MONC tEAM
Outstanding service
Outstanding service! Knowledgeable and friendly. I had not planned to buy sunglasses, but I was very impressed with the product and service. I love my new Monc sunglasses!
2024幎2æ3æ¥
MONC ããã®åç
Hello Rosanne,
Firstly, it was a pleasure meeting you both, it really was a fun experience helping you choose such a beautiful pair of sunglasses!
I'm so happy to hear you loved your MONC experience and we hope to welcome you back into store at some point in the future.
All the best,
The MONC Team
Classy as always
My third pair , love the continued mission on sustainability and quality
2024幎1æ29æ¥
MONC ããã®åç
Hi Luca,
All i can say is thank you, your continued support appreciated and it really makes us happy to see you keep adding to your MONC collection.
I'm sure we will see you again in store at some point in the future.
All the best,
The MONC Team.
Honestly it was a doddle
Honestly it was a doddle.
Picked my glasses by reference to existing frame sizes (after the handy tip - who knew?); they arrived the next day!
Swapped one set for another and that arrived the next day and the refund the day after.
Such good comms from Chris in the shop too.
On top of all that the frames are superb.
Could NOT recommend more highly.
2024幎1æ30æ¥
MONC ããã®åç
Good day Keith,
Thank you kindly for taking the time to leave us such an in-depth review, we really do appreciate!
I'm Glad you enjoyed our service as i really do try to go above and beyond for each and every customer, it makes a big difference when we love what we do.
Now if there is anything i can help with in the future, just drop me a message and i'll do what i can.
All the best,
The MONC Team
MONC ããã®åç
Hi Isabelle,
Thank you for your kind words, here at MONC we really do appreciate all our customer's feedack as its a sign we are doing things right.
We are here if there's anything we can help with in the future.
Kind regards
The MONC team
These are the 4th pair of glasses IâŠ
These are the 4th pair of glasses I have bought from Monc - I love them. Such great styles and the sustainability aspect it fantastic. Would highly recommend
2024幎1æ18æ¥
MONC ããã®åç
Dear Tess,
Can i just start by thanking you for your continued support with MONC, i know Freddie and the team really do appreciate it!
As you're already aware, we are here for any adjustments on your frames or any other optical queries you may have.
Kind regards,
The MONC Team
The personal in the shop really wasâŠ
The personal in the shop really was into his craft and supported me through the purchase of my first glasses vey well
2024幎1æ13æ¥
MONC ããã®åç
Good Afternoon Stefan,
Thank you for taking the time to leave us such a lovely and positive review. As a small British independent company, we really do appreciate it!
It was a pleasure meeting you in store and please know, we are here for any adjustments or lens changes you may need in the future.
All the best,
The MONC Team
What a great discovery
What a great discovery! Iâd been looking to buy new spectacles for a long time but couldnât find the right frames (Iâm very picky) until I stumbled upon the pop up. The products are beautiful and so well made, and whatâs even better is the ethos of the brand and the craftsmanship which I appreciate. Kristiana was amazing, so helpful and friendly.
2024幎1æ12æ¥
MONC ããã®åç
Hello Nathalie,
I just wanted to thank you for taking the time to leave us such a positive review, i know all at MONC really do appreciate it and love hearing how we are doing things right for our customers.
If we can help you with anything in the future, please do let us know.
All the best,
The MONC Team.
MONC ããã®åç
Dear Kunde,
It was a pleasure being able to help you find 2 pairs of MONC glasses and seeing how well they look on you.
P lease be assured we are always here for anything we can help you with in the future.
All the best,
The MONC Team
Excellent
Great service, Excellent quality products! Love MONC style, absolutely one of a kind.
2023幎12æ30æ¥
MONC ããã®åç
Hi Rebekah,
Thank you kindly for taking the time to leave us such a lovely review, as a small independent business, we really do appreciate your feedback.
Kind regards
The MONC Team.
service was super helpful and friendly
2023幎12æ30æ¥
MONC ããã®åç
Hello Anne-Marie,
Thank you so much for your review, it really is great to hear we are doing things right here at MONC.
Kind regards,
The MONC Team
MONC ããã®åç
Hello Tidjan,
Thank you for taking the time to leave us a review.
It was lovely meeting you and i know we're extremely happy that we where able to help you and your father the perfect pair of sunglasses.
Hopefully we will see you in store again soon!
Kind regards
The MONC Team.
Another Excellent Experience
Freddie & the team are excellent - they're experts who have a real passion for their work.
It is such a pleasure stopping by the beautiful store - the products & service are exceptional.
2023幎12æ23æ¥
MONC ããã®åç
Hi Joesph,
Thank you kindly for taking the time to leave us such a positive review, i know Freddie and the team really do appreciate it.
You are always welcome to pop into store anytime for frame adjustments and frame cleaning.
Kind regards
The MONC Team.
Excellent service and purchase
2023幎12æ14æ¥
MONC ããã®åç
Dear Emmanuelle,
Thank you for taking the time to leave us a review, we really do appreciate it.
Please do let us know if theres anything we can help you with in the future.
All the best,
The MONC Team.
Excellent Experience
Overall an excellent experience. Felt comfortable upon walking in; Freddie was super friendly (despite being a Spurs fan haha) and helpful. As well, the glasses were excellent. A little pricey, but a quality product - well worth the investment. Very happy with my purchase.
2023幎12æ18æ¥
MONC ããã®åç
Hi Gregorio,
Thank you for taking the time to leave us such a positive review, its good to hear we are doing things right with the exception of Fred's choice of football team, unfortunately we cant get everything right!
It was a pleasure meeting you and hopefully you'll have the chance to visit us again in the future.
Kind regards
The MONC Team
Top glasses, top service.
Beautiful shop with a selection of elegant and classic high end glasses. The owner was very engaged, competent and helpful to chose & fit my selected sun glasses.
You are in the best hands here.
2023幎6æ10æ¥
MONC ããã®åç
Good Morning Frank,
I just wanted to thank you for taking the time to leave us such a positive review, as a small business we love to hear we are doing things right.
It was a pleasure meeting you both and hopefully we will get to see you in store on your next visit to London!
Kind regards
The MONC Team
Great experience
The person who served me at the shop was very helpful
The products quality is great
Aftersale maintenance experience was good as well
This last visit was, if i recall, my third purchase from MONC. My final comment is not a deal breaker for me but more convenient for customers and would really be appreciated. Please please please provide hard cases!
2023幎12æ9æ¥
MONC ããã®åç
Good day Hamad,
Thank you for taking the time to leave us a review, we really do appreciate it and again, thank you for your continued support.
As a small business, we take all our customer feedback on board and you will be happy to hear that we are hard at work looking to produce a hard specs case and hopefully we will be sharing more about this in the coming months!
We look forward to seeing you in store again sometime soon.
All the best,
The MONC Team
I am pleased with Monc product andâŠ
I am pleased with Monc product and service. I used to wear Warby Parker, and can tell a massive difference on the glasses quality. My friend described me upgrading my âreading glassesâ to âserious glassesâ. :D
Also, service is impeccable. Both Freddie and Chris are professional and patient in making sure my glasses work well. Had a very pleasant experience with Monc! Recommend.
2023幎12æ9æ¥
MONC ããã®åç
Hi Vicky,
Thank you so much for taking the time to leave us such a positive and in-depth review, we really do appreciate it and we at MONC really do try to make each customers experience as perfect as possible.
I f theres anything else we can help with, please do let us know as we're here to help!
All the best,
The MONC Team
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