MONTALE PARFUMS レビュー 

Dopo anni che uso Montale ho acquistato da poco il nuovo profumo herbal acquatic buono ma svanisce dopo pochi minuti come i profumi commerciali !!!!!120 euro buttati al vento !

I received the perfume I ordered today. The delivery to UK took about a week. They were kind enough to send me some samples and everything was so beautifully packed. I am so impressed with their quality, will definitely be ordering again soon.

Excellent service & products! I have already ordered 12 perfumes from their official online store and I am very satisfied! The parcels (from France) are always delivered to my house within 1 week. Everything is always very beautifully and carefully packaged in a gift bag, with multiple complimentary samples. Always a pleasure to treat myself with something by Montale Parfums :)

COMMANDE A EVITER !!! COMMANDE NON RÉCEPTIONNÉE ! On me refuse ma réclamation ....
J'ai effectué une commande d'échantillons afin de faire mon choix sur un de leur parfum. La livraison a été effectuée par le prestataire GLS.
Sur le site du transporteur, la commande apparaît comme livrée et remis dans ma boîte aux lettres. MAIS JE N'AI RIEN RECU !!
J'ai effectué une réclamation auprès du service client Montale qui m'a fait signer une attestation de non réception. TOUTEFOIS, refuse de prendre en compte ma réclamation car le transporteur GLS leur aurait fourni un bon de livraison "signé" .... Que je n'ai bien-sûr PAS SIGNÉ ! (Surtout qu'il est indiqué que le colis a été remis en boîte aux lettres, donc signature impossible mais bon .... Faut chercher la logique dans tout ca)
DONC PAS DE REMBOURSEMENT ET PAS DE COLIS ! SUPER
Je vous conseille donc d'éviter de commander sur leur site malheureusement, sous peine de ne jamais rien recevoir.

I ordered a few perfume samples. I hesitated between 2 perfumes and their CS responded to me kindly and quickly. The goods were properly packaged and shipped at the time they promised (2-3 days after ordering). I received a tracking number and GLS Croatia delivered to me all in the best order.

Ordered a 100ml perfume bottle and some samples. Never got an e-mail with any tracking so I contacted thema and they sent the tracking number. After a few days it showed up as delivered. I had not recieved any packages that day and no one in the entire building had seen a package for me. Contacted them again, told me to contact DPD. DPD told me I should contact them since Montale needs to figure it out with them and not me. They never even replied to me again and I'll probably never see my €133 back.
To anyone wanting a Montale perfume, you might want to get it at a trusted store of website and not this one! AVOID!