Passmore and Kenny were very polite, knowledgeable, reassuring, quick & I am very happy with the service. Plumber Tim was thorough, chatty, smiley & tidy. My new accessible shower is perfect.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Passmore was highly recommended by a friend. We wanted to replace our bath with a walk in shower. Passmore sent a representative who showed us what was possible. There was no pressure and we could... もっと見る
企業が回答しました
Expert knowledge and advice helpful, work done with care, causing little disruption ,always left clean and tidy at night, workforce pleasant , caring , helpful and hard working, very please with the e... もっと見る
企業が回答しました
We have been very impressed by Passmore’s from our initial contact right through to completion of the wet room. Every member of staff has been knowledgeable, helpful and pleasant. The fitters were ext... もっと見る
企業が回答しました
企業情報
当該企業による記述
We understand the struggles later life or life with a disability can bring. With our easy access bathrooms you can live independently without compromising on style. Listening carefully to what our customers want and need, we create a safe space to bathe for you or your loved ones.
9 Reasons To Choose Us.
当該企業による記述
- More Than 50 Years' Experience.
- We’ve spent decades delighting customers delivering more than 800 home improvement projects each year.
- Full Design, Supply & Installation Service.
- Our fully managed service removes the stress of co-ordinating different trades’ people to get your home improvement project finished on time and on budget
- Complete Peace Of Mind.
- You’ll have a lead fitter who will carry out all aspects of your home improvement. And they’ll keep you in the loop every step of the way.
- 1,000's Of Happy Customers.
- We’re rated 5 stars on independent review site TrustPilot. And our showroom is home to hundreds of thank you cards, testimonials and letters of appreciation.
- Reputable, Reliable, Accredited.
- We are accredited by all the major trade associations including the Federation of Master Builders and NICEIC. We are also government endorsed by Trust Mark and a Which? Trusted Trader.
- Expert Workforce
- With a team of senior designers, experienced surveyors, and multi-skilled fitters we can deliver consistent quality and give you a great service.
- Open, Honest & Transparent.
- There are no hidden costs with us. We have detailed payment structures which are agreed at point of order, and we won’t raise your final invoice until practical completion of your job.
- 100% Guarantee.
- We’re so confident everything will be perfect we offer a 3-year insurance backed installation guarantee, which is further support by manufacturer warranties.
- Conscientious, Courteous & Tidy.
- We want your home improvement project to be as stress-free as possible. Our fitters will tidy up at the end of every day and dispose of all rubbish.
連絡先
6 Hales Road, LS12 4PL, Wortley, Leeds, 英国
- 01132015030
- info@moreability.co.uk
- www.moreability.co.uk
4.8
優良
207件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Above and Beyond
I honestly don’t even know where to begin. We had our bathroom put in last week, and the care from start to finish was phenomenal.
To start with, when it came to planning the bathroom, Nigel went above and beyond to get us the bathroom we hoped for. I’m paralysed from the chest down, so we required a wet room, but at 27 years old I wanted something modern, that didn’t look like it belonged in a hospital.
Nigel made sure that wouldn’t be the case, and spent hours advising us on which colours worked well together and which products were suitable. He’s an absolute gentleman and I’m so thankful he was the man we dealt with.
Then when it came to fitting the bathroom, Chris was brilliant. He clearly takes such pride in his work, an absolute perfectionist, but he still managed to complete it quicker than we’d expected. He was another man who really went above and beyond for us, saying himself that he wanted to make sure it was spot on before leaving.
His tiling is absolutely perfect, to the millimetre. He advised us thoroughly on how to care for the bathroom and keep it looking brand new for as long as possible. Not only that, but we wanted to put in a big cabinet and some other wall fittings to make life easier for us, and not only did he say he would do it, he came back on his day off to do it, as some of the products arrived later than expected. Another wonderful person who was not only very skilled, but has a big heart and takes such pride in what he does.
I didn’t meet the man who did the wet room flooring, as I was out at the time, but I wanted to mention that it is so perfect it almost looks painted on!
Start to finish, everybody has been amazing, and I can finally shower without the dangers I used to have. Nigel and Chris in particular have stood out to me, as both were lovely, personable men, but also clearly very skilled professionals.
Brilliant company, I would recommend to anyone.
2026年1月27日
自発的なレビュー
More Ability からの回答
Dear Megan, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new shower area. Offering a fully project managed service our expert workforce of experienced surveyors and multi-skilled fitters ensures we deliver consistent quality while providing our customers with a first class renovation experience. Nigel and Chris will be be absolutely thrilled with your feedback and review. Thank you ever so much again.
Delightful experience with a highly…
Delightful experience with a highly professional company.Fitting equipment was in first division but his tidy up suspect.Would undoubtedly deal with this company again
2025年12月8日
自発的なレビュー
More Ability からの回答
Dear Mike, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Working in a conscientious and courteous manner our multi-skilled fitters treat all our customers homes with dignity and respect. The team will be truly delighted with your feedback and review. Thank you ever so much again.
Quality service from start to finish
Quality service from start to finish. The surveyor provided excellent advice for changing our bathroom to an accessible one. Knowledgeable on products which would making bathing easier. Showroom provided additional ideas and samples of wares. Installation on time and where small issues arose that weren’t apparent at survey all resolved very quickly. Plumber absolutely excellent couldn’t fault his workmanship. Bathing experience much improved. Decision to go with this company couldn’t be faulted. Thank you in particular to Nigel and Dan.
2026年1月8日
More Ability からの回答
Dear Pamela, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of you bathroom. Working in a conscientious, courteous and tidy manner, all our projects are assigned a lead fitter who will carry out all aspects of work while keeping you in the loop every step of the way. Nigel dan and the team will be absolutely delighted with your feedback and review - thank you ever so much again!
Wow !!
Wow ! What can I say about this company.
What an excellent experience I had ! The workmanship and the quality from this company is second to none. Great from the word go , nothing was too much. My bathroom had already been done by a different company, which wasn’t passed by the council regulators so unfortunately, I had to have my bathroom done again. So glad that these came along the Passmore group because I have a fantastic safe Bathroom , pure quality too . Would like to give a shout out to the two workmen that gave me the wet room of my dreams . Nothing was too much trouble. The workmanship was fantastic . Right from the word go it took 10 days to complete and believe you me there was a lot of work involved from making all the walls straight to raising the floor. Loved how the inspector for the workers came out to make sure they were right in what they were doing to the admin inside that started the ball rolling straight from day one. I can’t thank you all enough for what you have achieved at such a short time frame.
So I would like to give a shout out to everyone who was involved would highly recommend this company to anyone that needs a bathroom or kitchen.
Thanks again Passmore group you were phenomenal.
2025年12月15日
自発的なレビュー
More Ability からの回答
Dear Victoria, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Jordan, Joe, Steven will be delighted with your comments with regards to the finished installation and how this was delivered. Thank you ever so much again for your review.
Menston
Passmore are very support of our needs. It is not a straight forward job, but they are doing their best to sort everything out for us. Thank you.
Eliot, who has done the main amount of the work, has been really super and has done a great wet room installation. What a thoughtful, respectful young man. Always arrived early and stayed if needed. Worked very hard and was very helpful to us. Thank you very much Eliot. We wish you all the best.
RZ and AZ
2025年11月5日
自発的なレビュー
More Ability からの回答
Dear Anthony, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of you Level access shower. Working in a conscientious, courteous and tidy manner, all our projects are assigned a lead fitter who will carry out all aspects of work while keeping you in the loop every step of the way. Eliott will be absolutely delighted with your feedback and review - thank you ever so much again!
Excellent,well informed throughout.
2025年11月1日
自発的なレビュー
More Ability からの回答
Dear Ian, thank you ever so much for taking the time to review our company and level of service. With nearly 60 years worth of experience we've spent decades delighting customers with our conscientious and courteous full service ability experience. Offering complete peace of mind we'll take care of everything. Baz will be thrilled with your feedback. Thank you ever so much!
Passmore
Passmore, part of the More Ability Group, installed an assisted living wet room for my 90 year old mother who has Alzheimer’s Disease. I found them to be always courteous, responsive to our questions and gave sound advice regarding products and installation. Full documentation (plans, invoices, insurance etc) provided. Installation completed to a very high standard and at the agreed time. Excellent customer care.
2025年10月8日
自発的なレビュー
More Ability からの回答
Dear Julia, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your mothers wet room. Working in a conscientious and courteous manner our multi-skilled fitters treat all our customers homes with dignity and respect. The team will be truly delighted with your feedback and review. Thank you ever so much again.
I'm so grateful to this company for the…
I'm so grateful to this company for the professional and helpful way they handled everything.
The installation was good and I cannot praise the plumber, John Coates, highly enough. He was caring, considerate, always on time and did a beautiful job. It's made a big difference to my life.
2025年8月11日
自発的なレビュー
More Ability からの回答
Dear Sarah, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion. Working in a conscientious, courteous and tidy manner, all our projects are assigned a lead fitter who will carry out all aspects of work while keeping you in the loop every step of the way. John will be absolutely delighted with your feedback and review - thank you ever so much again!
Just had my bathroom fit it was quick and it has made such a difference I love it.
Just had my bathroom fit it was amazing love it the fitter was so helpful and the company that overseeing it was on the ball I could not fault them fantastic I’m loving my little bit of independence
2025年9月12日
自発的なレビュー
More Ability からの回答
Dear John, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new wetroom. Working in a conscientious and courteous manner our multi-skilled fitters treat all our customers homes with dignity and respect. The team will be truly delighted with your feedback and review. Thank you ever so much again.
We recently had Passmore install a wet…
We recently had Passmore install a wet room and remove our old bathroom, and we couldn’t be happier with the results. From start to finish, the team was professional, reliable, and very tidy in their work. The whole process was stress-free, and the quality of the finish is excellent.
A special mention to Baz, who worked incredibly hard throughout the project. His skill and attention to detail really stood out, and it’s clear he takes great pride in his work. He went above and beyond to make sure everything was done to the highest standard, and we’re so grateful for his efforts.
I would highly recommend Passmore to anyone considering bathroom or wet room work – they truly deliver outstanding service!
2025年9月24日
自発的なレビュー
More Ability からの回答
Dear Klaudia & Franciszek, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new wet room. Barry will be delighted with your comments with regards to the finished installation and how this was delivered. Thank you ever so much again for your review.
Due to an illness we needed a wet room.
Due to an illness we needed a wet room fitted. The fitter, Gary, was very accommodating and a pleasure to talk to. He kept us up to date on a daily basis what he had done and what he would being next step by step. We are really pleased with the outcome, it is so much easier for us to shower. Thank you to everyone involved, a definite 5 star rating.
2025年9月18日
自発的なレビュー
More Ability からの回答
Dear Liz & Stephen, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of you Level access shower. Working in a conscientious, courteous and tidy manner, all our projects are assigned a lead fitter who will carry out all aspects of work while keeping you in the loop every step of the way. Gary will be absolutely delighted with your feedback and review - thank you ever so much again!
From en-suite shower room to a lovely wet room
We were looking to turn our en-suite shower room into a wet room to make things easier for my husband who has Parkinson's Disease.
We both wanted to avoid the wet room looking like a hospital/care home facility.
On our first visit to Passmore's Leeds Showroom we were introduced to Garry who showed us around and arranged a date to visit our bungalow to discuss, measure up and advise with suggestions on how to get the best safety aids we required whilst also achieving the desired look -and importantly, working within our budget. Following a survey and more consultations within our home, a date was set for work to commence. The transformation was completed within 3 days and the team of two worked well, keeping any disruption to a minimum as well as limiting the inevitable dust/dirt - and this we really appreciated.
We were kept informed with paperwork outlining the job from the word go right up to the work finishing.
We are very happy with our new wet room - it's a much safer facility for my husband to use and it looks so good too.
Thank you to all the team at Passmore, especially Garry, Jo, Dean and Ryan.
I highly recommend this company.
2025年8月27日
More Ability からの回答
Dear Vivian & Tom, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new wet room. Garry, Joe, Ryan and Dean will be delighted with your comments with regards to the finished installation and how this was delivered. Thank you ever so much again for your review.
A new shower at 90…
The thought of having a new shower at 90 is daunting any they took all the stress out of it.
Delighted with the results. I didn’t think I’d use a seat in the shower but it makes it so much easier and safer.
2025年9月12日
More Ability からの回答
Thank you ever so much for taking the time to review our company and enjoy your new shower area. With nearly 60 years worth of experience we've spent decades delighting customers with our conscientious and courteous full service ability experience. Offering complete peace of mind we'll take care of everything. Thank you ever so much! Garry, joe and James will be thrilled with your feedback.
Amazing job
The young man, Elliot was on time. Very tidy, accurate in his work and did an amazing job.
2025年7月17日
自発的なレビュー
More Ability からの回答
Dear Beverley, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new level access shower. Offering complete peace of mind all our projects are assigned a lead fitter, who not only carry out all aspect of work but working in a conscientious, courteous and tidy manner, they'll keep you in the look every step of the way, ensuring all rubbish is disposed of upon project completion. Eliott will be absolutely delighted with your feedback and review. Thank you ever so much again.
Passmore did a great job…
Passmore were really thorough and efficient and did a very good job. They finished when they said they would
2025年7月1日
自発的なレビュー
More Ability からの回答
Thank you ever so much for taking the time to review our company and level of service. With nearly 60 years worth of experience we've spent decades delighting customers with our conscientious and courteous full service ability experience. Offering complete peace of mind we'll take care of everything. Thank you ever so much for your review!
Zibby cleaned up every put protective…
Zibby cleaned up every put protective covering over carpets i am cery satisfied with end result for my wet room
2025年7月23日
More Ability からの回答
Dear Babara, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new shower area. Working in a conscientious and courteous manner our multi-skilled fitters treat all our customers homes with dignity and respect. Zbigniew is a fantastic member of the fitting team and will be delighted with your feedback and review. Thank you ever so much again.
More Ability からの回答
Dear Derek & Andrea, thank you ever so much for taking the time to review our company and level of service. With nearly 60 years worth of experience we've spent decades delighting customers with our conscientious and courteous full service ability experience. Offering complete peace of mind we'll take care of everything. Angela, Joe and Mario will be thrilled with your feedback. Thank you ever so much!
Gaz did a great job
Gaz did a great job, very professional, and friendly. I would definitely recommend him to anyone thank you so much x
2025年6月25日
自発的なレビュー
More Ability からの回答
Dear Pamela, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new level access shower. Offering complete peace of mind all our projects are assigned a lead fitter, who not only carry out all aspect of work but working in a conscientious, courteous and tidy manner, they'll keep you in the look every step of the way, ensuring all rubbish is disposed of upon project completion. Garry will be absolutely delighted with your feedback and review. Thank you ever so much again.
Mick did a great job
Mick did a great job, very professional, and friendly. I would definitely recommend him to anyone.
2025年7月8日
自発的なレビュー
More Ability からの回答
Dear Pete, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion. Working in a conscientious, courteous and tidy manner, all our projects are assigned a lead fitter who will carry out all aspects of work while keeping you in the loop every step of the way. Mick will be absolutely delighted with your feedback and review - thank you ever so much again!
Really happy with the service baz and…
Really happy with the service baz and Sean did a good clean job
2025年7月2日
自発的なレビュー
More Ability からの回答
Dear Melissa, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Offering complete peace of mind all our projects are assigned a lead fitter, who not only carry out all aspect of work but working in a conscientious, courteous and tidy manner, they'll keep you in the look every step of the way, ensuring all rubbish is disposed of upon project completion. Barry will be absolutely delighted with your feedback and review. Thank you ever so much again.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。