Karen and Mark have been incredibly helpful throughout the whole process of getting my daughter the right wheelchair that will meet her needs and obtaining charity funding. We can't thank them enough... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Motus medical were great from the start! Karen was very informative and helped with any issues filling out forms, Helping with Grants etc. Her response to queries was very quick. The engineers that... もっと見る
The charity funded wheelchair for my daughter and custom made it for he it has completely transformed her daily life. She is now able to be more independent again, which has made her so happy. The whe... もっと見る
Quick to answer calls Quick to find answers Very good demonstration All very polite Not so good at being proactive, feeding back to customer when delivery date has changed / expired. So so at ke... もっと見る
企業が回答しました
企業情報
当該企業による記述
Motus Medical began in 2016 when our founders looked around the industry they had spent 30 combined years in and realised it all looked a little bit… similar. It was difficult to tell one dealership from another. Clinical needs were being sacrificed just to sell standard issue products. And there just wasn’t much to choose from. We knew there was much that could be improved. Hence the formation of Motus Medical. Choosing Medical for their name committed them to the very highest standard of clinical care. Choosing Motus reflected the movement of the wheelchairs they offer. But more than that, it represented the movement forward that they wanted to inspire in the industry. The movement towards doing things differently, the movement towards doing better.
連絡先
19 Whitebridge Estates, Stone, ST15 8LQ, Stone, 英国
- 08007999810
- enquiries@motusmedical.co.uk
- www.motusmedical.co.uk
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この企業のTrustpilot 利用方法
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Mark is brilliant :0)
Q300 Mini
Matt did not give us the heavy sell bit but spoke to us in a very relaxed, down to earth way. The product is lovely-both in looks and in comfort. Just about to take it for a spin… well actually on a dog walk. So pleased!! Thank you! Allison
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Very pleased with the service throughout. Excellent wheelchairs.
Thank you.
Fantastic Customer Experience and Outcomes
Incredible customer experience with Motus, everything from the initial call about equipment, to the assesments and then the delivery of our son's chair has been been so smooth.
Special thanks goes to Matt and Becky for being so amazing and helpful, especially Matt for providing excellent insight and advice on the chair, servicing etc.
Thank you so much guys!
Excellent Service
Excellent Service. Matt was brilliant from start to finish. Highly reccomend!
Motus was great throughout the process…
Motus was great throughout the process of purchasing my wheelchair, they kept me informed of when the wheelchair was on its way and delivered it to my home address with a demonstration of how it works. Thank you
Friendly and professional and made sure…
Friendly and professional and made sure my daughter was happy with her wheelchair after the repairs with a test run.

Motus Medical からの回答
Tom Dobson was professional
Tom Dobson was professional, never pushy, he just demonstrated the chair and answered all my questions.
He then said he'd send the details through and I could follow up, if I wished. I wanted it there and then.
It took a while to arrive, but the good thing was that Tom actually brought it...I've had chairs sent by couriers, who have informed me that they don't know a thing about the wheelchair.
The chair needed adjusting and Tom was more than happy to do it.
I would say I had a very positive experience and am happy to put forward this review, with my thanks to Tom Dobson and Motus Medical.

Motus Medical からの回答
Have to disagree with the positive…
Have to disagree with the positive posts in my case.
Having learned I have heart failure and can’t walk more than 10 metres.
I looked around for a wheelchair and ‘Easy Living Mobility’ have a wide offering and 4 of the models seem interesting. So I sent in the ‘book a demo’ form. Surprisingly a woman from Motus Medical unsolicited called me and explained their sister Co Easy Living Mobility don’t sell wheelchairs at all, the ads are for Motus. She explained that Motus don’t sell 2 of the models of interest and trashed the Whill wheelchairs, evan tho Easy Living Mobility advertise them…I asked why they waste people time…’oh thats life’. I asked to check they had the correct latest version of the other 2 models for demo. She assured me they did, even tho she could not check to be sure and didn’t seem to care. I said I want to be sure I get a demo of the correct model. She hummed, erm I don’t think we are the right seller for you, and put the phone down. Never mind my heart failure condition and £20k budget. Questions not allowed. Guess she still gets paid for selling nothing. Scratch Motus Medical. Plonkers…company and intolerant woman.

Motus Medical からの回答
Motus medical have been fantastic
The last 3 years motus medical has really looked after me especially Kat. I would even say we have become friends. Greg the guy who does my service etc has always been great. Friendly but professional. Kat the service manager has been fantastic. Again friendly but professional but to me she’s an angel in disguise!! Thank you very much Motus medical for really looking after me so much. I so appreciate all the help I’ve had. Well done !!!

Motus Medical からの回答
Duncan is really good
Duncan is really good , gave all the information required, really helpful

Motus Medical からの回答
They are always professional and…
They are always professional and helpful through process of getting medical equipment for our daughter.Thank you to Becky and Duncan from the Robertsons

Motus Medical からの回答
Absolutely great company
Absolutely great company. Very professional from the get go. Really helped me find the perfect equipment for me. They kept me updated right throughout, until my brand new, prefect for me equipment arrived at my house. They have helped me so much, and this equipment has given me a new lease of life. Thank you so much
A great experience purchasing my son a…
A great experience purchasing my son a new powerchair! Tom was great and new chair delivered and set up for him in approx 8 weeks from order.
We had my sons new wheelchair supplied…
We had my sons new wheelchair supplied by moths medical they where very kind and helpful and kept me updated on every step
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