Motus Medical レビュー 

245
TrustScore 5段階評価の4.5

4.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Karen and Mark have been incredibly helpful throughout the whole process of getting my daughter the right wheelchair that will meet her needs and obtaining charity funding. We can't thank them enough... もっと見る

5つ星のうち5の評価

Motus medical were great from the start! Karen was very informative and helped with any issues filling out forms, Helping with Grants etc. Her response to queries was very quick. The engineers that... もっと見る

5つ星のうち5の評価

The charity funded wheelchair for my daughter and custom made it for he it has completely transformed her daily life. She is now able to be more independent again, which has made her so happy. The whe... もっと見る

5つ星のうち4の評価

Quick to answer calls Quick to find answers Very good demonstration All very polite Not so good at being proactive, feeding back to customer when delivery date has changed / expired. So so at ke... もっと見る

企業が回答しました

企業情報

  1. モビィティ装置提供業者
  2. 障害者向け器具提供業者
  3. 医療機器提供業者
  4. 車椅子修理業
  5. 車いす店

当該企業による記述

Motus Medical began in 2016 when our founders looked around the industry they had spent 30 combined years in and realised it all looked a little bit… similar. It was difficult to tell one dealership from another. Clinical needs were being sacrificed just to sell standard issue products. And there just wasn’t much to choose from. We knew there was much that could be improved. Hence the formation of Motus Medical. Choosing Medical for their name committed them to the very highest standard of clinical care. Choosing Motus reflected the movement of the wheelchairs they offer. But more than that, it represented the movement forward that they wanted to inspire in the industry. The movement towards doing things differently, the movement towards doing better.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

245件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(245)

過去12か月のレビュー数: 36

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5つ星のうち5の評価

Q300 Mini

Matt did not give us the heavy sell bit but spoke to us in a very relaxed, down to earth way. The product is lovely-both in looks and in comfort. Just about to take it for a spin… well actually on a dog walk. So pleased!! Thank you! Allison

2024年9月24日
自発的なレビュー
5つ星のうち5の評価

Fantastic Customer Experience and Outcomes

Incredible customer experience with Motus, everything from the initial call about equipment, to the assesments and then the delivery of our son's chair has been been so smooth.

Special thanks goes to Matt and Becky for being so amazing and helpful, especially Matt for providing excellent insight and advice on the chair, servicing etc.

Thank you so much guys!

2024年9月5日
5つ星のうち5の評価

Tom Dobson was professional

Tom Dobson was professional, never pushy, he just demonstrated the chair and answered all my questions.
He then said he'd send the details through and I could follow up, if I wished. I wanted it there and then.

It took a while to arrive, but the good thing was that Tom actually brought it...I've had chairs sent by couriers, who have informed me that they don't know a thing about the wheelchair.

The chair needed adjusting and Tom was more than happy to do it.

I would say I had a very positive experience and am happy to put forward this review, with my thanks to Tom Dobson and Motus Medical.

2024年8月11日
自発的なレビュー
Motus Medical ロゴ

Motus Medical からの回答

Thanks very much for your review Vivian. Glad we could help.

5つ星のうち1の評価

Have to disagree with the positive…

Have to disagree with the positive posts in my case.
Having learned I have heart failure and can’t walk more than 10 metres.
I looked around for a wheelchair and ‘Easy Living Mobility’ have a wide offering and 4 of the models seem interesting. So I sent in the ‘book a demo’ form. Surprisingly a woman from Motus Medical unsolicited called me and explained their sister Co Easy Living Mobility don’t sell wheelchairs at all, the ads are for Motus. She explained that Motus don’t sell 2 of the models of interest and trashed the Whill wheelchairs, evan tho Easy Living Mobility advertise them…I asked why they waste people time…’oh thats life’. I asked to check they had the correct latest version of the other 2 models for demo. She assured me they did, even tho she could not check to be sure and didn’t seem to care. I said I want to be sure I get a demo of the correct model. She hummed, erm I don’t think we are the right seller for you, and put the phone down. Never mind my heart failure condition and £20k budget. Questions not allowed. Guess she still gets paid for selling nothing. Scratch Motus Medical. Plonkers…company and intolerant woman.

2024年8月14日
自発的なレビュー
Motus Medical ロゴ

Motus Medical からの回答

Thanks for your review, and apologies you haven't had a positive experience with us. If you would like to provide me with contact details I can call to discuss.

5つ星のうち5の評価

Motus medical have been fantastic

The last 3 years motus medical has really looked after me especially Kat. I would even say we have become friends. Greg the guy who does my service etc has always been great. Friendly but professional. Kat the service manager has been fantastic. Again friendly but professional but to me she’s an angel in disguise!! Thank you very much Motus medical for really looking after me so much. I so appreciate all the help I’ve had. Well done !!!

2024年8月9日
Motus Medical ロゴ

Motus Medical からの回答

Thanks for your review Mr Harrison. Glad you are getting the service you require for your product.

5つ星のうち5の評価

Brilliant service

Just so helpful

2024年8月5日
Motus Medical ロゴ

Motus Medical からの回答

Thanks very much for your review Helen. Glad we could help with your new products

5つ星のうち5の評価

They are always professional and…

They are always professional and helpful through process of getting medical equipment for our daughter.Thank you to Becky and Duncan from the Robertsons

2024年7月17日
自発的なレビュー
Motus Medical ロゴ

Motus Medical からの回答

Thanks very much for your review. Glad we could help you and your daughter.

5つ星のうち5の評価

Absolutely great company

Absolutely great company. Very professional from the get go. Really helped me find the perfect equipment for me. They kept me updated right throughout, until my brand new, prefect for me equipment arrived at my house. They have helped me so much, and this equipment has given me a new lease of life. Thank you so much

2024年7月8日

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