レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I thought I was booking a local Zumba class for a pound. 2 weeks later had 23.00 pound taken and o lying realised because I saw it on my banking up. I had no emails in my account from them. I managed... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Efficient and prompt customer service team. An amazing variety of online/ live stream sessions, which are easy to search for - either by day, time or type. Marking your 'favourites' makes it easy to... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Signed up for a £1 7 day "trial" but later found out this doesn't include gym sessions and had to "upgrade" to a £24 a month plan which only includes 1 "free" (this ain't free) gym session per week, w... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The best thing about MoveGB is the variety of exercise options on offer plus the flexibility of the scheme. Being able to freeze my membership is a real bonus for me, as I only use it Oct-March. They'... もっず芋る

䌁業が回答したした

䌁業情報

  1. フィットネスず栄逊のサヌビス
  2. フィットネス センタヌ

MoveGB に぀いお

圓該䌁業による蚘述

Why choose Move?

Convenience
Get an active lifestyle that fits around your schedule - embrace fitness freedom and workout whenever you like from the comfort of your own home. All under one membership.

Flexibility
Keep full control of your membership - cancel online anytime or freeze your membership.

Variety
We have the UK’s largest selection of live-streamed and at-home workouts. Support your local instructors or try something new from any instructor on the MoveGB network. From yoga and meditation to dance and HiiT or even twerking! There’s 100s of online classes to try!

Ease
Instant access and seamless booking. Choose a class that works for you, then simply book with a tap of a button. You’ll receive an email containing the live stream link before class begins. Try for £1 Learn More

連絡先

3.0

たあたあ

TrustScore 5段階評䟡の3

844件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.0

すべおのレビュヌ

(844)

過去12か月のレビュヌ数: 2ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

£24 for 1 "free" gym pass a week = RIP OFF!

Signed up for a £1 7 day "trial" but later found out this doesn't include gym sessions and had to "upgrade" to a £24 a month plan which only includes 1 "free" (this ain't free) gym session per week, which is amounts to just 4 gym sessions per month, absolute rip off! Cancelled my membership and cut out the middleman (movegb) and signed up with my local gym for unlimited membership for and extra six quid! Moved GB ain't for me!

2022幎1月10日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Hi there AJ, thank you so much for taking the team to leave a review with your feedback here - we really appreciate it!

We completely understand where you are coming from here although we can confirm that our memberships are designed to give variety and flexibility to our members across a wide range of venues. So in this case, we totally agree with you that it would work out cheaper for you to attend directly if you are only looking to attend one venue.

We hope this helps although please do reach out to the team is there is anything else we can help with :)

5぀星のうち2の評䟡

This used to be really great

This used to be really great, but in the past couple of years they have upped prices a lot and removed a lot of the good activities.
The reason for the bad review though is because they really try to hide that from you and con people into thinking they can do the good activities, then at the last minute it's only a taster session or you have to pay per visit.

2022幎1月3日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Hey there, it's Emelia from Move. Thanks for taking the time to leave us a review, I'm so sorry that we haven't met your expectations.

We can assure you that transparency throughout our service and product is very important to us. Unfortunately, I'm unable to find an account registered with your name, but I'm keen to chat with you to find out about your experience and help improve this.

Please give us a call on 0345 519 6626 and ask for me as I'd love to help! :)

5぀星のうち3の評䟡

Great concept

The concept is great, and I have kept my membership up for several years because of the flexibility and choice. The app has improved alot from the early days too although it still could be easier to book. The downsides are: price - it is quite expensive particularly given there is a cap on the number of classes; choice - there was a really significant drop in class choices over the last two years due to covid and I'm only recently finding this is improving again; the need to check in is a pain, I think this should be managed by the venue; some classes give little instructions on their locations, relying on you needing to contact the venue directly (more relevant for outdoor bootcamps); search function is not great, I've missed out on some classes (paying directly outside my membership) as I couldn't find them on the app. Otherwise though, I think this is the way forward, and hope the team will continue to work on improvements, most notably being affordability.

2021幎12月29日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Thanks for your review Helen! It's awesome to hear you love the variety with your Move membership and the service you receive.

We're always looking for ways to improve, so thank you for your honesty and feedback regarding our service, we'll certainly raise this with the team to discuss your comments further.

Keep up the great work and let us know if there's anything you need 🀩

5぀星のうち5の評䟡

Move GB team is caring brilliant team

I think the Move GB team is extraordinarily efficient effective and caring. Highly recommend MoveGB. It's brilliant!!

2021幎12月15日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Hi there Dorit, thank you so much for your review and kind comments about our service - keep up the great active work 🀗 You're awesome!

5぀星のうち5の評䟡

I have been using Move GB for many


I have been using Move GB for many years now. Their customer service is excellent. Quick, efficient, very friendly and always customer focussed!

2021幎10月17日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Hi there Kav, thank you so much for your review and kind comments about our service - keep up the great active work 🀗 You're awesome!

5぀星のうち5の評䟡

Fantastic Customer Service

I had to contact the customer service department and was dealt with by Matt. He was fantastic and sorted everything I needed and went above and beyond. I cannot recommend them and their service enough. Thank you.

2021幎10月6日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Hi there Jim, thank you so much for your review and kind comments about our service - keep up the great active work 🀗 You're awesome!

5぀星のうち5の評䟡

Vert helpful and understanding staff

Vert helpful and understanding staff! Sean especially really showed understanding and helped with my enquiry! Many thanks :)

2021幎10月4日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Thanks so much for your review Beatriss - it's awesome to see you're pleased with Sean's help :-) Let us know if there's anything else you need!

5぀星のうち1の評䟡

feels pretty scammish

feels pretty scammish. Doesn't tell you the actual cost of activities until you pay the registration fee, then doesnt give you much of a discount anyways. Also, makes it very complicated to actually book an activity. Can only top up wallet in 10 pounds, but most things cost 11 pounds, which makes you have to top up 20 quid for one activity. the activity I chose, I had to pay the centre (redpoint bristol) 5 pounds for a MoveGB registration(eh?) so the activity cost me 16 pounds, which is exactly the same as not using this piece of garbage service anyways. Full On SCAM

2021幎9月11日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Hi Sam, it's Shane from Move. Thanks so much for taking the time to speak with me this afternoon. I'd like to apologise again for your experience, and I'm pleased we were able to resolve this quickly for you. We're really grateful for your feedback as it helps us improve our membership experience moving forward. If there's anything else you need from us, please do let us know on 0345 519 6626. Thanks!

5぀星のうち5の評䟡

The move GB support team are fantastic

The move GB support team are fantastic. Extremely professional, helpful and kind to those who are less technically able.
It's much appreciated. A great company to work with

2021幎8月5日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Thank you so much Helene! We love having you as a part of the Move community - keep up the great work 🀩

5぀星のうち5の評䟡

I really value their customer service

I really value their customer service; been with MoveGB for years now and they've dealt with my difficult queries, problems, and stupid questions, all with friendliness and patience. The membership itself is great and yes, I have had problems down the line but they've all been resolved through their excellent customer service. Thank you!!!

2021幎7月7日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Hi there, thank you so much for your review and kind comments about our service - keep up the great active work 🀗 You're awesome!

5぀星のうち5の評䟡

Great concept

Great concept. I gave up my gym membership for training at home with move. So many classes to choose from, any time it suits me.

2021幎5月21日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Thanks so much Anca! It's awesome to hear you're enjoying the variety your Move membership gives you - keep up the great work 🀩

5぀星のうち5の評䟡

MoveGB provide a great service with


MoveGB provide a great service with loads of options both in person and online. The app is easy to use and their customer service is fantastic should you have any enquiries about venues/classes. I’ve been a MoveGB member for several years and can’t imagine going back to a single venue membership ever again - the flexibility is brilliant.

2021幎5月3日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Thanks so much Ellie! Variety is key to keeping active for life so keep up the great work and let us know if there's anything you need 💪

5぀星のうち5の評䟡

Very helpful when I called

Very helpful when I called, resolved my issue straight away.

2021幎4月13日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Thank you so much for your review Linda! We're always on hand to help, so just let us know if there's anything you need 🙌

5぀星のうち5の評䟡

Move GB saved my sanity during


Move GB saved my sanity during lockdown... I signed up for the free trial, fully expecting to cancel if at the end, but have used it and enjoyed it so much I will be happy to continue. The range of exercises is fabulous, the quality of the instructors is second to none.. I use it mainly for yoga & pilates.. Would recommend 100%.

2021幎3月28日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Thank you so much for your review! It's awesome to hear you'll be continuing with your Move membership, keep up the great work and let us know if there's anything you need 🀩

5぀星のうち4の評䟡

Good variety of classes, let down by no show fee in free trial


Quick response via their contact form on the website. Trying this 8 week free trial seems good so far with a variety of classes and tried an awesome deep relaxation meditation which was the best.

The only thing I really dislike is the fee for no shows. What inconvenience is the organiser experiencing when we don't turn up remotely? In physical classes I would understand the reasoning. It influences how likely I am to book onto the classes that interest me in advance, because I could be feeling ill that day or be feeling low and if I don't attend because of that I'll get charged. That commitment is way too strict considering the fluctuation to our mental health and motivation due to the pandemic.

2021幎3月26日
自発的なレビュヌ
MoveGB ロゎ

MoveGB からの回答

Thanks for your review Kiran! It's awesome to hear you love the variety with your Move membership and the service you receive.

We're always looking for ways to improve, so thank you for your honesty and feedback regarding the no-show policy, we'll certainly raise this with the team to discuss further.

Keep up the great work and let us know if there's anything you need 🀩

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報