We got our windows and doors fitted with Munster joinery and we got excellent service from start to finish .A big thank you to Deirdre o neill for her professionalism and attention to detail
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レビュアーのコメントを見てみましょう
Carl, was very kind and patient with myself. Unfortunately, we have had a very negative experience with our new build site team. Contractors have been turning up unannounced which has left me in distr... もっと見る
Had a bathroom window handle fall off, contacted the Service dept and after sending photos of the handle a pair of replacement handles was sent out. The windows were over two years old but they deemed... もっと見る
We have had Gyunay visit on several occasions now, and he always resolves every single issue perfectly. He is absolutely fantastic! When it comes to troubleshooting, he spots the problem in seconds a... もっと見る
企業情報
当該企業による記述
50 years in business, Munster Joinery is now among the largest manufacturers of energy efficient windows and doors in Europe. Founded in 1973, the company has grown year on year, with the continuous development of new products, materials and processes. With operations in Ireland, Northern Ireland and the United Kingdom, the company has a 960,000sq ft. production facility on an eighty acre site in Ballydesmond with another 360,000 sq ft on a 28 acre site at Wellesbourne in the UK. We serve the Irish, UK and international markets. We use cutting edge technology to offer our customers eco friendly products. We provide the ultimate in thermal efficiency with several products meeting Passive House standards. Our PassiV uPVC, AluClad and Aluminium ranges have been certified as Passive House suitable components by the Passive House Institute in Germany. At Munster Joinery we recognise the increasing importance of waste management and recycling in the joinery industry. We have a dedicated ‘waste management and recycling’ division. As a company we are fully self reliant in dealing with all waste and packaging products and all recyclable materials on site. We have also developed an integrated approach to resource efficiency to ensure the most effective use of natural resources. We are conscious of the need to reduce our carbon footprint and manage our natural resources effectively. Our production facility in Ballydesmond gets much of it’s day to day power needs from 2 wind turbines with an electrical output of 4.2 megawatts and a Biomass steam turbine with an electrical output of 2.8 megawatts. The wind turbines are capable of powering 2,260 homes annually. The installation will easily achieve annual savings of over 9,000 tonnes of carbon emissions showing Munster Joinery’s commitment to protecting our environment.
連絡先
Dene Park, Stratford Rd, Wellesbourne, , CV35 9RY, Warwickshire, 英国
- 01789 473 987
- info@munsterjoinery.co.uk
- www.munsterjoinery.co.uk
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Happy Customers!
We were very impressed with this company. Niamh Stack was a pleasure to deal with from start to finish. She co ordinated installation of all our new windows and doors with our builder seamlessly aswell as offering invaluable advice, time and expertise during our extensive building project.
She was easily contactable and always prompt to respond to any queries we had and showed great interest from start to finish.
We would highly recommend using this company.
New windows and great staff:Colm Daly
We recently had new windows fitted to our home and had been recommended Munster joinery.
We have nothing good to say about our experience with the company, especially sales representative Colm Daly.
He was very easy to deal with and extremely knowledgeable in his field, and just made the experience from start to finish smooth.
Amazing Product and Service
We replaced the windows and doors in our house a few years ago and dealt with their rep Niall Kenny. Niall and all the team in Munster joinery were a dream to deal with. Unfortunately we had a fire at our house and had to get new windows and doors. We called Niall and to say he went above and beyond to get our windows and doors ordered and installed is no exaggeration we would give Niall and Munster Joinery 5 stars 🌟 🌟🌟🌟🌟
munster joinery
I have had windows and supplied and fitted by munster joinery and the product and service was excellent. The sales rep was Bill McAuliffe and he was efficient and helpful to deal with. Their prices are competitive and the time frame from date of measuing on site to fitting on site is very good. Overall pleased with their service
Outstanding bifold wooden doors servicing
We moved into a house which had wooden bifold doors which were in a sorry state. We contacted Munster Joinery and were lucky enough to meet Chris. He examined the mechanisms, adjusted where possible and explained aspects that needed further work and replacement. He came back the next week and spent a whole afternoon fixing the doors. He would not stop until everything was working correctly. Due to his approach, work ethic and expertise we know these doors will last a long time with the correct maintenance. He is, to put it mildly, outstanding.
Excellent Service
Salesman Bill McAuliffe
We got great service from Bill on arrival to select window choice, colour and design. Measuring of window size was spot on,all windows and doors fitted perfect.
Excellent Service
Munster Joinery are very bad at…
Munster Joinery are very bad at responding to post- installation issues. While the installation technicians agree there are issues with the windows, somone at a desk in Cork over-ruled this expert opinion and are now not responding to any contact at all. No replies to emails or no one present to speak on the phone when we call. We are very very unhappy with this and would not recommend Munster Joinery to anyone. No resolution if things go wrong, basically they take your money and run. Do not use!!!
Great and experienced technician provided excellent service
James had visited our house twice for services, truly thankful for his patience and expertise in explaining the window structures and daily maintenance techniques. The demonstration and information he provided helped cleared out our confusion about the windows and door.
Extraordinary service!
The service engineer who arrived at my home residence was incredibly respectful not only to us but also around the home. He knew exactly what he needed to do, and got on with the jobs without any disruption, noise or delay. He continued to check multiple time of the fixtures and ensured that everything was in working order and that we were happy with the result.
The service engineer was incredibly knowledgeable, giving very useful tips on maintained moving forward. He went out of his way to provide additional guidance which was very kind of him.
Thank you so much for your service.
Lukasz great customer service
Lukasz attended my home as part of a customer care visit
He was an extension of the Munster service I have already received which was polite, professional and exemplary
A credit to the organisation
Thank you Munster
Recieved a scheduled visit today from…Munster Joinery
Recieved a scheduled visit today from Kenny at Munster Joinery, and what a professional guy he was, he carried him work out with such confidence, ans he put right what was broken.A very chatty man to have a conversation with, he deserves a pat on the back! Thank you.
Quality Operative
Your Operative Oliver was punctual, polite, courteous and totally professional. He dealt with the replacement window efficiently and with minimum fuss. Oliver not only checked every window in the house with me and conducted minor repairs, but informed me how to maintain the windows and how they can be opened wider in some cases to be able to clean them. He was an excellent representative of your company.
Communication excellent and efficient service
Communication and efficient service both first class. A big thank you to Chris who always has a smile on his face and always very pleasant even though at times he must be under tremendous pressure. We would highly recommend Munster Joinery. It's 🌟 🌟 🌟 🌟 🌟 from us. Thanks to you all.
Post installation service
I contacted Munster with concerns about two sets of their patio doors installed nine years ago. They sent an engineer to examine them. He was professional, knowledgable, courteous and helpful. He spent over two hours rectifying the problem. The service by Munster was excellent. I only hope what was done to the doors will solve the problem. I have my fingers crossed.
I should also add that we have 12 Munster sash windows. These are beautiful and have performed their function perfectly for nine years.
Amazing after sales care:Actively…
Amazing after sales care:Actively listened, no quibbles . Coordination of assessment by highly skilled craftsman
Yvonne O Riordan . Sent up date texts and emails and appointments to suit us.
Martin Patterson attended on time , made a beautiful job of replacing the unit. They all went above and beyond our expectations.
Definitely recommend Munster 💯
Sub standard windows zero customer care
I bought a brand new house in which Munster joinery had installed all the windows. I opened a window one day and it cracked. I contacted Troy homes who said the windows weren’t covered in the warranty , which was ridiculous but they sent Munster joinery round. They told us we were covered but a few hours later I was told the glass wasn’t covered and I’d have to pay! We’ve been in the house four months! This is disgusting and now we have to take legal action. Terrible quality and appalling customer service
Window shattered spontaneously
Double glazing is supposed to last at least 10 years. My lounge window shattered spontaneously within 4 years. Several other people in the community have had similar issues. Munster refuse to replace the glass saying they don't offer 10 yr warrantee.just shows they use cheap glass!
Aftercare support
Chris attended to carry out some remedial works. Fantastic finish and went the extra mile to ensure I was happy and that the premises were left clean and tidy. Thoroughly recommend.
Munster Joinery are a joke
Munster Joinery installed the windows in our new build property. A RISA (independent window inspector) inspection found significant issues with the installation of almost every window. Munster Joinery sent one of there engineers out to resolve the issues, and instead of doing the job properly "bodged it". A further RISA inspection identified the bodge which had made the situation significantly worse. Getting a local installer to fix the issues left by Munster.
absolutely brilliant / Kenny
absolutely brilliant , very clean very tidy , very polite , did the job in no time , answered all questions.
Couldn’t ask for anyone better.
Kenny
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