great good Quilty
My 1st Years からの回答
Hi Emete,
Thank you so much for your lovely review! We’re really pleased to hear that you were happy with the quality of the Recyclable Eco-Box.
We really appreciate you taking the time to share your feedback.
Best regards,
Shannon ,
Customer Services,
My 1st Years
Good item
My 1st Years からの回答
Hi Fran, thank you for taking the time to leave us a lovely 5-star review! We’re pleased to hear you were happy with our Recyclable Eco-Box. We strive to make every part of the gifting experience thoughtful, including our packaging, so it’s great to know you were pleased with it.
Thank you again for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st Years
The box was crushed, the gift box was also crushed znd unusable
My 1st Years からの回答
Hi Clair, thank you for taking the time to share your feedback. We’re really sorry to hear that both the Eco-Box and gift box arrived crushed and that the gift box was unfortunately unusable. We completely understand how disappointing this must have been, especially when the packaging is an important part of presenting a special gift.
We’d be more than happy to send a replacement gift box out to you as soon as possible. Please get in touch with our Customer Services team, and we’ll be happy to arrange this for you.
We’re very sorry again for the inconvenience and disappointment caused.
Best regards, Aleksandra, Customer Services, My 1st Years
I already have rated my purchase from you, Including the box and packaging and this has been put on Trust Pilot.
My 1st Years からの回答
Hi, thank you for letting us know, and thank you so much for the 5-star rating! We really appreciate you taking the time to leave your review and for your support of My 1st Years.
Best regards, Aleksandra, Customer Services, My 1st Years
Unfortunately the box was a bit ragged but i still used it
My 1st Years からの回答
Hi Meshell, thank you for taking the time to leave us a review. We’re sorry to hear that your Recyclable Eco-Box arrived looking a little ragged. While we’re glad you were still able to use it, we completely understand that the presentation of a gift is important, especially when it’s being sent as something special.
We really appreciate you bringing this to our attention. We’ll share your feedback with the relevant team, as we’re always looking for ways to improve the quality and presentation of our packaging. Thank you again for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st Years
Excellent product
My 1st Years からの回答
Hi, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what's inside - a personalised gift should feel special from the moment the box is opened, so it's brilliant to hear that came across.
Best regards, Aleksandra, Customer Services, My 1st Years
Good eco box
My 1st Years からの回答
Hi, thank you for taking the time to leave us a lovely review! We’re so pleased to hear that you were happy with our eco box.
We always want our gifts to arrive beautifully presented while also making thoughtful choices where we can. Thank you for choosing My 1st Years, and we hope to help you find another special gift soon!
Best regards, Aleksandra, Customer Services, My 1st Years
