NameSwitch レビュー 

29
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a really positive experience with Nameswitch while going through my name change process. They made the whole process so easy and stress-free, which I really appreciated because I wasn’t s... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic service. I have been trying to revert back to my maiden name but was overwhelmed and then NameSwitch came up on a search and its absolutely brilliant. I am now organised - I have all the for... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service, quick and simple! Changing my name was so easy with NameSwitch, I opted for the Deed Poll Premium Package and it included a guide on how to complete the documents in detail. The te... もっと見る

企業が回答しました

5つ星のうち5の評価

I thought the paperwork associated with changing my name would be too much, so I put off doing it for ages. Then I came across Name Switch and the whole process couldn’t have been easier. Catharine fr... もっと見る

企業が回答しました

4.7

優良

TrustScore 5段階評価の4.5

29件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

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4.7

すべてのレビュー

(29)

過去12か月のレビュー数: 17件

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5つ星のうち5の評価

Top-notch, professional, warm and friendly service, with a quality product

I cannot recommend this service highly enough. A few years ago I experienced a very long, tedious, frustrating and stressful time when I reverted back to my maiden name following a divorce. The paperwork was repetitive and the expenses kept rising. When my daughter expressed a desire to follow suit, desperate to shed her father's last name, I dreaded her facing the same. As her 21st birthday approached, I decided to bite the bullet and began researching...then I discovered NameSwitch!!
NamesSwitch promised to take all the stress and multiple expenses away, and I can quite honestly say - they're as good as their word! The communication is excellent, they keep customer service as a top priority; one of the team is always there with a prompt reply or a piece of advice or support...even a warm and friendly comment to ease the process along.
I wanted to buy the Premium Pack for my daughter's birthday and they advised how I could purchase beforehand and keep it secret to surprise her on her birthday. She was thrilled to bits when, on her special day, I forwarded her the email for her NameSwitch.
The quality of the pack is also excellent. She has just recently received it very promptly in the post after she input the checklist of paperwork digitally. She was so excited thumbing through the Deed Poll and contacting the witness to sign it to start the process.
The NameSwitch team have kept it touch after purchase and promise to be there until the end of the process to support us if needed.
The NameSwitch team provide such a top-notch, professional and yet warm and friendly service. You feel in safe hands. Knowing it all comes from the CEO's own experience of a nightmare change of name to which I relate, makes it a sincere and genuine attempt to ease you through what would otherwise be a tough and stressful challenge. Thank you to all the team at NameSwitch.

2025年9月12日
自発的なレビュー
NameSwitch ロゴ

NameSwitch からの回答

Thank you so much Lesley! It's reviews like this that really make us proud of the service that we have built and that the care and attention from our special, handpicked team is valued. We wish your daughter all the very best as her new chapter unfolds and thank you again for taking the time to leave such a detailed and thoughtful review.

5つ星のうち5の評価

Excellent Service

Excellent Service! The customer support was fast, friendly and incredibly helpful. They solved my issue with care and professionalism. Truly impressed!

2025年9月11日
自発的なレビュー
NameSwitch ロゴ

NameSwitch からの回答

Why thank you Janet! We were happy to help you and thrilled you have found our service hits the spot. Wishing you all the best as your new chapter unfolds!

5つ星のうち5の評価

A daunting decision made so much easier!

I selected the deed poll premium package as I divorced 20 years ago but my daughter has just got married and taken her husband’s surname. My decision to return to my maiden name was supported by the feedback from NameSwitch, and the package I had decided on.

2025年8月26日
自発的なレビュー
NameSwitch ロゴ

NameSwitch からの回答

Thank you so much for taking the time to share your experience Angie, we were delighted to have been able to help you on your name change journey and wish you all the best as your next chapter unfolds.

5つ星のうち5の評価

Brilliant company

I couldn’t recommend name switch higher! I contacted them feeling completely overwhelmed and distressed with trying to change my name on my driving license, which had expired and they refused to accept my divorce acknowledgment as they no longer issue a certificate. They also wouldn’t accept my prior id as it was in my married name. Name switch made it effortless and completely took control for me. I wouldn’t hesitate to use them again or recommend them to anyone. Thank you so much.

2025年5月15日
自発的なレビュー
NameSwitch ロゴ

NameSwitch からの回答

Why thank you Hanna for your kind review!

It can be incredibly frustrating when processes are disconnected. Final Orders are not longer sent as hard copies, stamped by the court (which would be deemed and original). Instead they are emailed and even though they should be accepted by government bodies & companies (such as HM Passport Office & DVLA) in reality, print outs are rejected.
We are thrilled to have been able to help you navigate through it and reclaim your maiden name. All the best as your new chapter continues to unfold and thanks again for taking the time to leave a review!

5つ星のうち5の評価

Brilliant Service!

If I could give more than 5 stars I certainly would. Nameswitch made everything so much easier with changing my name after getting married. I had actually not even thought about half of the places they had as options for name changes! So thank you so much for being life savers ☺️

2025年7月1日
自発的なレビュー
NameSwitch ロゴ

NameSwitch からの回答

Well what an incredible review to receive! Thank you so much Megan we are so thrilled to have made it all easier for you so you can enjoy newlywed bliss!

5つ星のうち5の評価

Amazing service

Amazing service! The team were so helpful and my documents were delivered super quick. There’s a massive range of companies to chose from to inform of your name change, I don’t think I would’ve even thought to inform half of them!! Would absolutely recommend to anyone, takes all the stress out of the name change process 😊

2025年6月9日
自発的なレビュー
NameSwitch ロゴ

NameSwitch からの回答

Fabulous Erin! It can be quite a maze to navigate which is why we created this service in the first place! 8 years on we still get a super buzz to receive reviews like these and we are thrilled you found the service so helpful and wish you all the very best as your new chapter unfolds

5つ星のうち5の評価

Brilliant service

Saw an advertisement for this service on social media and decided to give it a go. I am super impressed with the level of service and personal attention received. The documents are all professional and extensive clear instructions on how to navigate each and every organisation. Highly recommend.

2025年7月8日
自発的なレビュー
NameSwitch ロゴ

NameSwitch からの回答

Thank you so much Tara for giving our service a whirl!

So pleased you found the service so helpful and thank you for taking the time to leave product feedback (on our deed poll premium package)

Wishing you all the best as your new chapter continues to unfold Tara and thank you again!

5つ星のうち5の評価

Brilliant service with lovely customer…

Brilliant service with lovely customer service. After getting divorced I wanted to change my name back to my maiden name and just couldn't face all of the admin. Used the Nameswitch service and they were brilliant, had to call them up as I wasn't sure how to change my passport and they spent an hour helping me work through all the stuff. Can't recommend highly enough

2025年7月1日
自発的なレビュー
NameSwitch ロゴ

NameSwitch からの回答

Why thank you so much Jane! We pride ourselves on delivering the best possible customer experience. And for those that need to talk things through or get a little extra tlc for those trickier or more complicated nuances - we are here to help! So pleased you found the service helpful and thank you for taking the time to share your experience with others!

5つ星のうち5の評価

Gold star customer service

I have used Name Switch today to help my son with the process of officially changing his name and gender post-reassignment. First of all I really liked the fact that this service regarded gender as a reason, but most of all because a) it offered a greater level of personalisation, allowing you to choose organisations that you needed to contact b) the fabulous customer service from the real human being on the chat who walked me through the whole process, checked what i had done and suggested amendments. It made a complex taska lot easier, so thank you Name Switch

2025年7月25日
自発的なレビュー
NameSwitch ロゴ

NameSwitch からの回答

Thank you so much for your kind review Kate! We are thrilled to have been able to help your son transition to a new life chapter. We pride ourselves in delivering direct customer service and experience in the nuances of gender transition. We thank you for trusting us and taking the time to share your experience - we are incredibly grateful!

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