I made a mistake when ordering online, rang the company directly and the were super helpful and quick to correct it. Great products and fast delivery.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent prompt delivery . I particularly like that you use An Post delivery service as I don't have to hang around for other delivery services . If I'm not home I can always collect from An Post... もっと見る
This company sells skin products which are good not only for people, but also for the environment. They are always friendly and helpful when contacted. I was also glad that my order was delivered by a... もっと見る
Once again a great experience; prompt feedback on order status and double checking of details for delivery. Love supporting this Irish business. There have a wide range of lovely products. Staf... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Naturalskincare.ie is the online store of Ireland’s very own natural beauty emporium Alchemist Earth - selected as The Best Cosmetic Store in Ireland by The Irish Times and previously as a National Store of the Year Finalist by Retail Excellence Ireland
連絡先
10 Sarsfield Street, V94 A3KF, Limerick, アイルランド
- 061404218
- info@naturalskincare.ie
- www.naturalskincare.ie
4.7
優良
319件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
only because you used so much waist…
only because you used so much waist paper and big box, you need rethink packaging of products
2021年8月25日
Always very efficient and with great…
Always very efficient and with great communication . If ever something not in stock, I get a phone call about it and alternatives offered . Always so helpful and kind . Wonderful team . Thank you
2021年8月20日
There had been a delay with the box but…
There had been a delay with the box but before I had a chance to follow up, they rang me and quickly sent out the box. As usual it was full of a wide range of quality products.
2021年7月13日
Great service I get the beauty box…
Great service I get the beauty box every month and I love it well worth the money too great products
2021年5月15日
Customer service has been phenomenal!
2021年5月14日
Lovely to deal with very helpful
Lovely to deal with very helpful, order arrived pretty quickly and a few free samples to enjoy too 😊👍👍
2021年5月12日
Natural Skincare Emporium からの回答
Thank you for the positive feedback. We appreciate it. Le grá x
I ordered the 3 month subscription box
I ordered the 3 month subscription box. I got a really good selection of products and was a good way to try stuff. I was surprised by the quality of stuff and all from brands I would rate. I would love to see maybe some makeup included just to add something different.
2021年4月28日
Natural Skincare Emporium からの回答
Thank you for the lovely feed back. We will certainly try to include cosmetics in a future box. We have previously included lipsticks, lip gloss and mascara in previous boxes. 💄 🤗 We will do so again x
Disappointed
After I was happy with my first purchase (and left a 5-star review), I was confident to place a new order. All the items I ordered were shown as 'In stock. However, after one week, I only received less than half of what I ordered, and I haven't even received an approximate date for the remainder. My request for an update wasn't answered, even though I asked them to refund the money if they cannot tell me when the remainder of my order will be delivered.
These days, with so many companies offering online shopping, the thing of vital importance is fast shipping. That's what caused me to order again from them, and the lack of same will cause now that I won't be ordering again from this store. Not only the delay is what upsets me, but the lack of understanding of a customer's frustration, and the fact that they don't feel it's important to tell a customer at least an approximate time for delivery of more than half of what I ordered. And it's been a week since I placed my order.
2021年4月28日
Highly recommended
I got a phone call from a lovely lady confirming my postal details, and she was so pleasant and professional! I received my order the next day. Great customer service and prompt delivery, I would definitely recommend Natural Skincare Emporium!
2021年4月20日
Natural Skincare Emporium からの回答
Thank you so much for your kind words, we love to look after our customers. You made our day. Xx
Ordered one week ago and still nothing…
Ordered one week ago and still nothing has been delivered. Ordered other products from US same day and they arrived already. Very slow service. Would not recommend.
2021年4月17日
Natural Skincare Emporium からの回答
I am sorry you were unhappy with our service, however, after investigation it turns out your order was in fact delivered on the day you posted this review. You were sent a tracking no (on the day of dispatch) which showed your parcel had been delivered. We had no idea you had not received your parcel until we saw this review (you did not contact us directly). The courier had delivered your parcel to your property, but unfortunately it was left in a location where you could not find it. The situation was completely out of our control. However, we raised this issue with the courier concerned and a reply from them was forwarded to you. We work hard to offer a speedy and reliable service and to uphold our values and good reputation (as other ratings will testify). We are truly very sorry to have disappointed you on this occasion.
The ladies were very helpful 👏 They didn't have my product but kept me informed and sent it immediately when they had it.
The ladies were very helpful 👏
2021年4月16日
Natural Skincare Emporium からの回答
Thank you for your kind words and appreciation. We try to look after each customer with care. We are really happy you felt it. It means a lot to our morale x
Awesome products and very timely…
Awesome products and very timely delivery. Couldn’t ask for better service. 👏🏻
2021年4月14日
Natural Skincare Emporium からの回答
Thank you for appreciating our efforts. It makes our job a nicer one knowing that we are doing a good job. Xx
Good shopping experience.
Efficient service and very good communication by email when needed. I'll be using this service again and definitely recommend it.
2021年4月13日
Natural Skincare Emporium からの回答
Thank you for your kind words. It is much appreciated during these stressful times. X
Fantastic quick service
Fantastic quick service. Would definetly recommend them to family and friends
2021年4月11日
Natural Skincare Emporium からの回答
Thank you so much for your appreciation. We work hard to be prompt - not always easy in these uncertain times. Your happiness makes us happy too.x
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。