レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Ich wurde per Mail dazu aufgefordert, die erste Miete plus Kaution und Servicegebühr zu überweisen, noch bevor ich die Wohnung besichtigen kann. Angeblich würde das Geld zurück überwiesen werden, wenn... もっと見る

5つ星のうち1の評価

All the promises of this company are lies - always avoid it. They never verify the properties even if they have the verified watermark (actually if you carefully read the fine print they themselv... もっと見る

企業が回答しました

5つ星のうち1の評価

Changed business model? TRUSTED partnered? Such as rooming.nl, the biggest scam ever. They take no responsibility and even thought they don’t charge money themselves, most websites you get transferred... もっと見る

5つ星のうち5の評価

I recently moved to Berlin, as I had been offered a job in a role that was starting immediately which was awesome. What was not so awesome was the trial I had to go through to try and find a flat that... もっと見る

企業情報

  1. 不動産業

さまざまな外部ソースから提供された情報

Nestpick is an aggregator platform for midterm rental of furnished apartments. Users can browse more than 80,000 listings in 31 European cities and book their apartment on the website of a trusted partner. Founded in 2014 in Rotterdam, the Netherlands, Nestpick is now based in Berlin, Germany.


連絡先

2.3

期待以下

TrustScore 5段階評価の2.5

106件のレビュー

5つ星
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ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

excellent service

excellent service, they help me finding a place where to live and they solve all my doubts quickly. I would strongly recommend!

2021年9月10日
自発的なレビュー
nestpick ロゴ

nestpick からの回答

Thank you!

5つ星のうち5の評価

Nestpick was amazing for helping me…

Nestpick was amazing for helping me find a place to stay while I was working remotely. I did not want to sign a one-year lease so having a flexible long-term stay was important. I was able to relocate easily and find something worked in my budget.

2021年9月9日
自発的なレビュー
nestpick ロゴ

nestpick からの回答

Thank you! We are glad we were able to help!

5つ星のうち5の評価

NestPick allowed me to find a great…

NestPick allowed me to find a great place to stay for my internship at an affordable price, the amenities were great and the apartment was very clean. I’d definitely suggest booking through them!

2021年9月9日
自発的なレビュー
nestpick ロゴ

nestpick からの回答

Thank you for your kind feedback! We look forward to assisting you again in the future!

5つ星のうち5の評価

Professional & Accurate

This has honestly been a very pleasant, smoothest housing experience I have ever had. The place looks identical to pictures, easy check in process, with an attentive customer service. Will definitely be using Kasa for future travels as well!

2021年9月9日
自発的なレビュー
nestpick ロゴ

nestpick からの回答

Thanks for the feedback! We look forward to assisting you again in the future!

5つ星のうち5の評価

Great experience!

A very smooth process to book my summer apartment and a wonderful experience all-around! The Nestpick team does a great job and is always available to assist.

2021年9月9日
自発的なレビュー
nestpick ロゴ

nestpick からの回答

We're glad to hear it was a smooth process!

5つ星のうち5の評価

Smooth process and responsive customer…

Smooth process and responsive customer service. Seeking information and requests were very quick. Once the process was underway it was also clear how it will be managed and they did not miss any detail in paperwork and handing the keys.
The flat itself was as advertised with all its details, clean and ready for us.
Recommended!

2021年9月9日
自発的なレビュー
nestpick ロゴ

nestpick からの回答

Thank you!

5つ星のうち1の評価

Very bad service from all aspects

Very bad service from all aspects and I will never ever use their service no matter what, not to mention the customer service when I try to raise a complaints. She told me the mistake is mine and I have to follow up myself and chase the issue.

2020年3月2日
自発的なレビュー
5つ星のうち1の評価

biggest scam ever

Changed business model? TRUSTED partnered? Such as rooming.nl, the biggest scam ever. They take no responsibility and even thought they don’t charge money themselves, most websites you get transferred to (such as rooming.nl) DO charge you lots of money for being able to respond. Websites like this where only scams happen should be deleted

2019年8月5日
自発的なレビュー
5つ星のうち1の評価

cOPIE DU MAIL QUE J'AI ENVOYE…

ANNONCES UNIPLACES SUR NESTPICK
COPIE DU MAIL QUE J'AI ENVOYE UNIPLACES/NESTPICK

Bonjour,
Je reviens vers vous suite à l'arnaque qui m'a fait perdre 1500 €.
Je considère que vous êtes en partie responsables car nous pouvons trouver sur votre site une multitude d'annonces factices .
Je viens encore d'en trouver plusieurs...
J'ai déposé plainte en gendarmerie et je ne compte pas en rester là !
je vous demande de me proposer un remboursement au moins partiel de la somme que j'ai perdue.
La remise que vous me proposez est dérisoire et ne couvre pas votre responsabilité.
Je vais dénoncer votre site sur les réseaux jusqu'à quand nous trouverons un accord.
Cordialement,
FN

translation

Hello,
I come back to you after the scam that made me lose € 1500.
I consider that you are partly responsible because we can find on your site a multitude of fake ads. I have just found several ...
I filed a complaint in gendarmerie and I do not intend to stop there!
I ask you to offer me at least a partial refund of the money I lost.
The discount you offer me is derisory and does not cover your responsibility.
I will report your site on the networks until we find an agreement.
Regards,
FN

NESTPICK DIT VERIFIER LES ANNONCES, C'EST FAUX !!

2019年3月25日
自発的なレビュー
5つ星のうち1の評価

Very bad customer service !

Very bad customer service !
Emails are fake ! No one ever answers the phone !
On their website the German phone number is wrong ! Some company picks up the phone...
Whats going on ??
How can one get in touch with them?

2017年11月15日
自発的なレビュー
nestpick ロゴ

nestpick からの回答

Hi Hank,
sorry to hear that you have had a bad experience with our website. The number you were calling isn't active, can you contact us at info@nestpick.com with your details? We'll be happy to assist you.
Thanks for your understanding,
your Nestpick team

5つ星のうち1の評価

Bait and switch

All listing are "click bait". They only want to charge credit cards and steal small fees as money for nothing.
They are happy just to get your credit card details and sell YOUR data down the road.

2017年2月25日
自発的なレビュー
nestpick ロゴ

nestpick からの回答

Hi Tony,
we are very sorry to hear that you have had a bad experience with our booking system. You may be referring to our old business model - in order to make a booking, it was necessary to provide credit card details and a deposit, to show sincere interest in the property. It may be the case that the landlord decided not to accept your request, in which case the deposit would have been returned to you in a few days. We are sorry for the delay. With our new business model we are now offering listings from our trusted partner sites, no need to leave your credit card details. We hope that this answered your question and please feel free to reach out to us in case we could help with anything else.
Thanks, your nestpick team

5つ星のうち1の評価

A scam

All the promises of this company are lies - always avoid it.

They never verify the properties even if they have the verified watermark (actually if you carefully read the fine print they themselves admit it). They do not verify or hold themselves responsible to information provided by the landlords etc. Nestpick is basically just Craigslist that lets you pay for contacting other people.

Moreover if you will look at some of their 5star Facebook reviews you will see that they are from their own employees which is seriously low.

2017年1月20日
自発的なレビュー
nestpick ロゴ

nestpick からの回答

Hi Ja,
thanks for your message. We are sorry to hear your feedback but appreciate your honesty. We have recently changed our business model and you may have been trying to book on our old platform - we are now offering listings from our trusted partner sites. Please feel free to reach to us again in case there is anything we can do to help you.
Thanks, the nestpick team

5つ星のうち1の評価

Is this a Ponzi scheme?

None of their telephone lines work! One of them, the UK line, went to some random bloke who didn't have a clue what I was talking about and barely spoke English and no one EVER responds to emails!!!

2016年11月24日
自発的なレビュー
nestpick ロゴ

nestpick からの回答

Hi William,
thanks for your message. We are sorry to hear about your poor experience with our customer service. We have now changed business model and have a new customer service number and would like to improve your experience! Please feel free to get in touch if we can help you with anything.
Many thanks, the nestpick team

5つ星のうち1の評価

Tres mauvais

Mon appartement est comme sur les photos sauf que nestpick ma demander 650 euros pour les reverser ensuite a mon proprietaire ce qui devait etre la caution mais rien de tout cela a etait fait je ne sais toujours pas ou sont mes 650 euro ?

2016年7月7日
自発的なレビュー
5つ星のうち1の評価

Horrible!

Tout d'abord un faux professionnalisme vite expédié. J'en ai eu 4 différents. A chaque fois que je réservais il y avait un problème différent, le conseiller me disait que le propriétaire était d'accord je payais puis quelques temps après ils annulaient puis il fallait recommencer. Il y en a un qui n'arrêtait pas de m'envoyer comme suggestion des appartements pas disponibles à mes dates, il faut le faire quand même. Quant à la dernière je l'ai entendu une fois puis rien ensuite. Je ne conseillerais pas ce " truc" à qui que ce soit rien à voir avec airbnb avec lequel on fait par erreur le rapprochement

2016年5月25日
自発的なレビュー
5つ星のうち1の評価

Sneaky fees

If you are looking for a honest company that cares about their service then look for another website. If for some reason you decide to request a booking and you have made a mistake with the booking, they have a nice and sneaky way of taking 50% of a service fee by literally doing no work at all. Other websites give options to book and you may send a request without charging you a fee regardless if you change your mind or not.

Dishonest website. There are better websites that don't charge a large amount of money to simply request a property.

There are other reviews which seem positive. However, that is because those customers didn't have to change their booking request. In life people have to make tough decisions and changes. A honest company wouldn't charge you because a change in plans. If you do have a change of plans, be prepared to have to lose several hundreds.

2016年4月10日
自発的なレビュー
nestpick ロゴ

nestpick からの回答

Hi Ivo,
thanks for your message. We understand your concerns and are sorry to hear that you have had a bad experience with the service fee. We would like to inform you that we have recently changed our business model and no fees are charged on our website. Please feel free to reach back to us if we can do anything else to help you with your next flat hunt!
Thanks, your nestpick team

5つ星のうち1の評価

worse customer service.

The service sucks and their customer service is the worse.

2016年3月25日
自発的なレビュー
nestpick ロゴ

nestpick からの回答

Hi Mohamed,
thanks for your message. We are sorry to hear you have had a bad experience with our customer service, we pride ourselves with taking into account every customer feedback and request. We would like to improve your experience and would be happy to hear from you if there is anything we can do to help, we have a new business model now and a customer service that we are sure will satisfy your expectations.
Many thanks, the nestpick team

5つ星のうち2の評価

Bad experience. Not trustworthy.

They don't visit + verify the properties. Photos are fake and take too long to reply.

2016年1月23日
自発的なレビュー
nestpick ロゴ

nestpick からの回答

Hi Luis, thanks for your comment.

We'd like to get in touch with you to improve your experience. Do you have a booking number? Not doing in-person flat viewings is part of nestpick's normal process. We believe that by removing them we can create a more effective and seamless rental experience. Currently around 60% of nestpick's offer are verified properties and our goal is to be at 100% by the end of this year.
Even thought some of the pictures on unverified nest may look amateur, you are risk-free thanks to our payment verification process.
Please do let us know if we can do anything else to assist you.
All the best,
Gabriel.

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