Newittsレビュー 

2,065
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Bought 75 Wilson Triniti tennis balls from them. Great service and the balls are fantastic somewhere in between pressurised and normal. Long lasting and great for ball machine.

5つ星のうち5の評価

I contacted Newitts to see if they could help with some issues my son's football team were having with their goals, a missing piece of one of the posts. They went above and beyond to try to help, se... もっと見る

5つ星のうち5の評価

I had a need to contact support to add products to an order I had already paid for and received free postage. I received a very fast response from Customer Services who dealt with the matter professi... もっと見る

5つ星のうち3の評価

Bought trainers for Christmas present, paid next day which was about £8 I think. Great product, arrived on time... too small. So ordered larger size and returned original, return postage about £6. My... もっと見る

企業情報

  1. スポーツ

さまざまな外部ソースから提供された情報

Newitts are a UK based online retailer of sports equipment, sportswear. Founded in 1902. Online since 1998.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

2065件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 66%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(2,065)

過去12か月のレビュー数: 58

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great rugby bag

Ordered a Gilbert rugby kit bag for my son. It was a fair price and delivered quickly. Perfect for the job & he was really pleased with it. Would definitely use Newitts again.

2024年3月9日
自発的なレビュー
5つ星のうち5の評価

Efficient, friendly and responsive

Really quick to respond to a problem with a faulty product and very quick to replace it with no need to return the faulty item. Efficient and friendly on the phone and quick to reply to emails.
Thank you - will definitely order again.

2024年2月13日
自発的なレビュー
5つ星のうち5の評価

Loved by grandson

Purchased the Nike junior 'bench' coat for my 8 year old grandson's birthday. He was very pleased with it. A good price and quality. Delivered quicker than expected. An excellent service.

2024年1月23日
自発的なレビュー
5つ星のうち5の評価

Great company!

Fast delivery of order, great price. We had an issue with one of the footballs, but the query was dealt with quickly, without any issues. Pleasure to find a company that ticks all the boxes. We will definitely use them again and would highly recommend.

2024年1月31日
自発的なレビュー
5つ星のうち5の評価

Best customer experience ever

Best customer experience ever! My son received a Nike training coat for Xmas and the zip was faulty. The Newitss team couldn’t have been more helpful and quick to respond. With one phone call (that went straight through!) and one email it was all resolved! I had the replacement within 48 hours!! On top of that, sadly the replacement was still not suitable and the Nrwitss team again were completely understanding and we were able to return without any quibbles. I honestly can’t recommend this company enough…truly put their customers at the heart of what the do. Thank you!!

2024年1月6日
自発的なレビュー
5つ星のうち5の評価

Ordered 2 pairs of tracksuit bottoms…

Ordered 2 pairs of tracksuit bottoms for my son and in less than 24 hours they have arrived! Packaged well and no issues at all. Great price too. Based on my experience I would definitely recommend and will be a returning customer ☺️

2024年2月14日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Excellent service. An indoor ball lost it's shape and they sent a replacement under the promise of their one year warranty.

2024年2月3日
自発的なレビュー
5つ星のうち5の評価

Very good service

Very good service. I had a problem with one of the items I purchased but the company dealt with the issue quickly and replaced my damaged item sending it the next day. No problems with the new replaced one.

2024年2月1日
自発的なレビュー
5つ星のうち5の評価

New ball please…

After contacting Newitts regarding a just purchased netball that would not inflate, they sent a new one within a day or two! Super service. Thank you.

2024年1月22日
自発的なレビュー
5つ星のうち1の評価

bad, shocking, the worse and incompetent

Poor customer service from Diana Arundale and she's been at the company since 2001 apparently and she still don't know how to deal with customer service, it don't surprise me as she's well over her pension age in the early 50's, she doesn't have at least some sympathy for us paying customer as in myself that has purchase items online from their Newitt store leaving me with stress to get this sorted, the company refused to file my refund even when I sent in proof for the past two weeks us conversing back and fourth via email, they don't want to believe you done something, it's all about them, Diana A needs to retire after 23 years, same muddy job, same people, same attire, bad service, haven't move on to anything better, it's a shame, what a waste of space....Hand the customer service to someone else love who can manage the job...
They have managed to sent my refund in the end today when I was just about to file in motion for negligence under the consumer rights with Newitts, whole company is a joke for a item I've returned back in perfect condition under their refund policy to get back crap customer service (Newitts) is unbelievable absurd in the year 2024 going forward!

2024年1月19日
自発的なレビュー
Newitts ロゴ

Newitts からの回答

Firstly, this is not a review of Newitts, just a vile, personal attack on a valued member of our staff, which we totally dispute.

The replies that we have sent regarding your query have been polite and factual.

Our returns policy clearly states that we will issue a refund within 5-10 working days of the goods being received back.

We DID NOT refuse to file your refund. You returned the goods by Royal Mail, 2nd class post on the 10th of January, and on the 12th we advised that we had not received it, this was also proved on the Royal Mail tracking.

We confirmed that as soon as the parcel was received we would issue the refund.

The parcel was received on the 18th of January and we issued the refund within 24 hours.

5つ星のうち5の評価

There was a problem with the delivery

There was a problem with the delivery - I couldn't get hold of FedEx so I contacted Newitts and they were efficient in sorting the problem and the goods were successfully delivered the next day. Excellent customer service.

2024年1月3日
自発的なレビュー
5つ星のうち5の評価

Exceptional Customer Service

Julie in Customer support handled our issue superbly, quite a complex issue with a batch of footballs, kept us informed of the possible outcomes all the way through , and dealt with the issue very well . Newitts really are very good at after sales support . Would recommend them to anyone looking for team sports gear , its not always about the price ....

2024年1月8日
自発的なレビュー
5つ星のうち5の評価

Nothing was an issue

Nothing was an issue, even when I made a mistake on my delivery address, more than helpful, and replied quickly to all my correspondence, and they were more than happy to cover the re-shipping cost.
10 out of 10 from me.

2024年1月4日
自発的なレビュー

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