Nolo for lawyers レビュー 128

TrustScore 5段階評価の1.5

1.3

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

After extensive typing in brief description box it would not submit all of my efforts and was a huge waist of my time and emotional Stress

5つ星のうち1の評価

Crap attorneys and the site “third parties out” the chat section & lies about confidentiality of chats to find an attorney on the Nolo.com site. No complaint process. Your information is at risk. Volu... もっと見る

企業が回答しました

5つ星のうち1の評価

Nolo is how Martindale now sells leads from clients to attorneys. The program is garbage, very bad leads that Nolo charges for, but refuses to refund under its stated refund policy. Every email from t... もっと見る

5つ星のうち1の評価

SCAM. Nolo attorney referral service offers "non-exclusive" referrals, meaning they sell the same "lead" to as many attorneys as they can get to buy the lead. Further, the leads are of poor quality -... もっと見る

1.3

ひどい

TrustScore 5段階評価の1.5

128件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 66%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

The code to download the forms did not…

The code to download the forms did not work and each time I called the customer service number I was cut off immediately after pressing 1.

2025年7月3日
自発的なレビュー
Nolo for lawyers ロゴ

Nolo for lawyers からの回答

Hi Jeff,

We’re really sorry to hear about the trouble you experienced with accessing the forms and reaching our customer service team. We'd like to make this better and have requested for further information so our team can contact you and resolve the issue. Thank you!

5つ星のうち1の評価

BAIT AND SWITCH

I bought their guide which included downloadable forms. The link to the forms did not work. When I tried to get assistance the chat "assistant" tried to bait me into an attorney.

2025年6月23日
自発的なレビュー
Nolo for lawyers ロゴ

Nolo for lawyers からの回答

Hi Deborah,

We’re really sorry to hear about the trouble you experienced with accessing the forms and reaching our customer service team. We'd like to make this better and have requested for further information so our team can contact you and resolve the issue. Thank you!

5つ星のうち1の評価

This company has aligned this website…Crooked company

This company has aligned this website of crooked attorneys to ripping off clients and not representing them. And then when you reach out to them, they tell another lie. John B Tucker law 2011 Commerce dr, Suite 100, Peachtree City, ga. Is a crooked attorney this company referred who refuses to give me my money back. These people need to be reported to BB and removed. I will be contacting the news. People work hard for their and in need of legal help just for someone to legally rob them. These lawyers are frauds and need to go to jail. Theft by deception! This has to stop. I will not let this go until I get my money back! CROOKS!

2025年3月2日
自発的なレビュー
Nolo for lawyers ロゴ

Nolo for lawyers からの回答

Hi Laterese,

We take feedback like yours very seriously and want to understand more about your experience. Our goal is to connect people with trusted legal professionals, and we regret to hear that you feel let down. We've requested for further information and our team will be in contact. Thank you!

5つ星のうち1の評価

I asked for help I got a phone call to…

I asked for help I got a phone call to tell me that they could not offer me any help or even advice basically because I didn't say I was going to hire them for a lawyer right away it's a scam they say they help people but they just want your money for nothing and to do nothing for you do not go through them for nothing

2025年1月9日
自発的なレビュー
Nolo for lawyers ロゴ

Nolo for lawyers からの回答

Hi Jamie,

We're sorry to hear that you were not able to get the help you need. We'd love to make it right and have requested for more information to better understand your situation and how we can assist you further. Please respond within 3 days. Thank you!

5つ星のうち1の評価

SCAM - Don't pay Nolo for leads.

SCAM. Nolo attorney referral service offers "non-exclusive" referrals, meaning they sell the same "lead" to as many attorneys as they can get to buy the lead. Further, the leads are of poor quality - "How did you get my number, I didn't request a call from anybody?" or "You are then 8th attorney to call me in the last half hour!"
Cancelled immediately.

2024年9月24日
自発的なレビュー
5つ星のうち1の評価

DAMIAN NASH Warwick, RI

Another attorney in this office was recommended. Unfortunately, he was not taking new clients. I settled for Damian Nash. It proved to be a terrible decision. The hallmark of an effective attorney is excellent communication skills between the attorney, his staff, and his clients. An attorney should keep clients updated on all developments, and thoroughly explain legal terms and the processes to ensure they are understood. Equally important is having competent, responsible, and dependable office staff who will forward all forms of communication to the attorney. All of these were blatantly lacking. Important emails were overlooked and not sent to the attorney. The attorney met my inquiry regarding these issues with anger and a defensive attitude. Damian Nash was unresponsive, uncommunicative, and displayed an unprofessional response to my concerns. I WOULD NEVER RECOMMEND HIM TO ANYONE. I am a businesswoman who treats clients with the respect they deserve. He needs to do the same!!!

2024年8月9日
自発的なレビュー
5つ星のうち1の評価

Bad Leads

Nolo is how Martindale now sells leads from clients to attorneys. The program is garbage, very bad leads that Nolo charges for, but refuses to refund under its stated refund policy. Every email from them, the representatives that sell the service is a SalesForce template email. If you reply, you never get a human. I hate this company for its, IMHO, deceptive practices.

2023年8月17日
自発的なレビュー
5つ星のうち1の評価

Couldn't get past the A.I.

I admit this 1 star review isn't totally fair since I didn't use the services.
I didn't even get past the A. I. chat bot which "ASSURED" me it was a human being. If you have A.I. that's programmed to lie, how can you trust anyone else in the company?
And PLEASE, Nolo.... Don't respond to this and insult my intelligence with MORE lies. I know the difference between a human and a robot. The best thing you can do is admit your mistake and move on.

2024年6月12日
自発的なレビュー
5つ星のうち1の評価

100% would not use this attorney…

100% would not use this attorney company sent the request, even called because I never got a email/response. Was told that an attorney would reach out 3 days later still no answer much better off going with another attorney company. Complete and utter joke for attorneys!!!! They even said they would contact within 1 business day.

2024年4月15日
自発的なレビュー
Nolo for lawyers ロゴ

Nolo for lawyers からの回答

Hello Jordan,

We regret to hear that your experience was a negative one. Nolo offers a wide variety of services, one of which is connecting individuals needing legal help with law firms/attorneys in their local area. We pass along your information to those attorneys but do not directly control their intake/outreach processes.
We appreciate your feedback.

5つ星のうち1の評価

I agree with the reviews

I agree with the reviews. They sent requests for two different lawyers to represent me and started off the request with;
"I is looking for representation."
Gotta be kidding me!
Be careful with this one. Once they put referral information in to Attorneys to represent you, they can make you look like a damn fool and a laughing stock. Because you can't change the information they send to referrals.
I'm an educated individual and I speak as one!
Where'd you get your education, Nolo?

2024年4月8日
自発的なレビュー
5つ星のうち1の評価

Do not use this service

Was referred to a legal office by nolo and the office had never heard of them or me. They said that they didn’t even do that kind of thing. Tried to contact nolo by phone and it was a dead end smoke screen. Every option would just hang up on you. I tried to email them and it would just be retuned saying address didn’t exist. So I would say they are a fraud and don’t give them your information

2024年3月28日
自発的なレビュー
5つ星のうち1の評価

DO NOT WASTE YOUR MONEY

Most of the leads received were fabricated and/or from people that were not looking for an attorney. Then to make matters worse, Martindale’s Nolo support team was useless and refused to credit the false leads and yet, I continue to receive solicitations for the horrible product.

2022年8月22日
自発的なレビュー
Nolo for lawyers ロゴ

Nolo for lawyers からの回答

Hello Samuel. We apologize for your experience with our Nolo leads program. We deliver thousands of leads to attorneys each day, and many of them convert into clients. Leads that are invalid or not part of your specified criteria are credited as long as the credit request meets our credit policy. We have subscribing customers who've been successful using our leads for sometime and have built their firms with it, so we know our campaigns work for many firms. Your feedback is important and we value your insight, as it helps us continually improve. We would like to reach out to you to identify ways we can drive higher quality leads to improve your experience. Furthermore, we thank you for the opportunity to turn your customer experience into a positive one. Thank you!

5つ星のうち5の評価

The Man Jerome

What can I say other than that Jerome “Jerry” Lee, Esq is great at what he does? He was very understanting of my situatation, helping me out a great deal by being thorough with my Amex case & being able to obtain a reasonable settlement. He is professional & kept me informed at every step of the way. I highly recommend him.

2023年7月18日
自発的なレビュー
Nolo for lawyers ロゴ

Nolo for lawyers からの回答

Hi Richard,

Thank you for taking the time to leave a review. We are glad to know you were able to get your case resolved to your satisfaction! We appreciate the feedback!

5つ星のうち1の評価

What a useless service

What a useless service! They claim to have real people in chat but they only respond with the same pre-written macros. Twice I already explained in chat and on online form where I need a lawyer, because the case is not in my state, but they keep sending me referrals for the city I live in.

2023年6月30日
自発的なレビュー
5つ星のうち1の評価

Crap attorneys and the site “third…

Crap attorneys and the site “third parties out” the chat section & lies about confidentiality of chats to find an attorney on the Nolo.com site. No complaint process. Your information is at risk. Volunteer nothing of your details to this mess. Run to a real legal site like AVVO and stay away from this free-for-all nightmare. Omgosh and even their response below has more lies.

2023年5月30日
自発的なレビュー
Nolo for lawyers ロゴ

Nolo for lawyers からの回答

Hello, Frances

We regret to hear that your experience was a negative one. Nolo offers a wide variety of services, one of which is connecting individuals needing legal help with law firms/attorneys in their local area. We pass along your information to those attorneys but do not directly control their intake/outreach processes. The chat on our site is part of our company, not a third party. Avvo is also a company under our overall legal offering. We take your privacy seriously. To review our privacy policy, you can go to https://www.internetbrands.com/privacy/privacy-main. Section 15.8 provides instructions on how to request your information be removed from our systems.
We appreciate your feedback.

5つ星のうち1の評価

Absolute waste of time and money

Absolute waste of time and money. Better to save your money and just randomly call people in the phone book.

2023年5月11日
自発的なレビュー
Nolo for lawyers ロゴ

Nolo for lawyers からの回答

Hi Shane,

We regret you've had such a poor experience with our Nolo leads program. We deliver thousands of leads to attorneys daily, and many convert into clients. Leads that are invalid or not part of your specified criteria are credited as long as the credit request meets our credit policy. We have subscribing customers who've been clients for years that have grown their firms with our program. Your feedback is important as we continually seek to improve. We would appreciate the opportunity to gain further insight into your negative experience to turn it into a positive one. Please contact us at 877-248-4032 so one of our Customer Success team members can address your concerns.

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