I had to travel to Brazil on short notice, for work, and booked in for a consultation. The nurse was knowledgable, she considered the conditions I’d be working under and selected appropriate vaccines.... もっと見る
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レビュアーのコメントを見てみましょう
Everybody i met and their service knowledge annd help was excellent. Booking the appointment on the website for visiting multiple countries was exceedingly poor. And The web gave me a 9.00 am appoin... もっと見る
企業が回答しました
Claire at Nomad was great, talked us through what exactly we would need for the countries we were visiting and put our minds at ease straight away. Such a lovely clinic!
企業が回答しました
Great staff, but obviously a company in trouble. We were in Bristol and the place looks abandoned. Our last visit two years ago - they had a receptionist, staff, stock of travel goods, pictures and po... もっと見る
企業が回答しました
4.7
優良
371件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The nurse I saw was helpful and clear…
The nurse I saw was helpful and clear with advice. Very professional and caring.
2026年8月3日
Nomad からの回答
Hi Linda,
Thank you for your review!
We’re thrilled to hear that you had a positive experience at Cardiff clinic. Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit.
We hope to be able to welcome you again to our clinics and to help you with further trips!
Kindest Regards,
Casey-Marie
Nomad
Claire at Nomad was great
Claire at Nomad was great, talked us through what exactly we would need for the countries we were visiting and put our minds at ease straight away. Such a lovely clinic!
2026年7月5日
Nomad からの回答
Hi Michael and Lucy,
Thank you for your wonderful feedback!
We are so glad to hear you had such a good experience with our Cardiff clinic and that nurse Claire was able to give you all the information you require.
Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit.
We hope it is useful for your trip, and we look forward to seeing you again!
Kindest Regards,
Casey-Marie
Nomad
Very knowledgeable and efficient
2026年7月30日
Nomad からの回答
Hi Stewart,
Thank you for your feedback!
We are so glad to hear that you found the nurses in our Cardiff clinic to be knowledgeable and efficient.
We look forward to welcoming you again in the future!
Kindest Regards,
Casey-Marie
Nomad
Knowledgable staff
I had to travel to Brazil on short notice, for work, and booked in for a consultation. The nurse was knowledgable, she considered the conditions I’d be working under and selected appropriate vaccines. She didn’t just try and sell me everything under the sun like some would.
2026年7月13日
Nomad からの回答
Hi Daniel,
Thank you for your lovely feedback!
We are so glad to hear you had such a good experience with our Manchester clinic and that the nurse was able to give you all the information you require.
Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit and received which ever vaccines are needed for the travel.
We hope you have a lovely trip and we look forward to seeing you again!
Kindest Regards,
Casey-Marie
Nomad
Nomad からの回答
Hi
Thank you for your review!
We are so glad to hear you had such a good experience with our clinic and that the nurse was able to give you all the information you require.
We look forward to seeing you again!
Kindest Regards,
Casey-Marie
Nomad
Nomad からの回答
Hi Elisa,
Thank you for your lovely feedback!
We are glad to hear Anna was able to ease your vaccination experience.
Hope you have a wonderful, safe trip! We look forward to welcoming you again in the future!
Kindest Regards,
Casey-Marie
Nomad
What a lovely knowledgeable lady
What a lovely knowledgeable lady, really helpful and full of helpful advice.
2026年7月20日
Nomad からの回答
Hey Kevin,
Thank you for your review!
We’re thrilled to hear that you had a positive experience at our Bristol clinic.
Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit.
We hope to welcome you again in the future should you need any further advise or vaccines. and that you have a great trip!
Kindest Regards,
Casey-Marie
Nomad
My experience with the lady that…
My experience with the lady that attended to me was super (Ivone)
She has a good customer relation.
I give it to her %100.
2026年7月8日
Nomad からの回答
Hi Abiodun,
Thank you for your wonderful review!
We are so glad to hear you had such a good experience with our London City clinic and that Ivone was able to give you all the information you require and made you comfortable.
We look forward to seeing you again should you need anything further!
Kindest Regards,
Casey-Marie
Nomad
The advisor was well prepared and…
The advisor was well prepared and helpful. Everything was ready for us and her manner was friendly, she was knowledgeable and efficient.
2026年7月6日
Nomad からの回答
Hi Sue,
Thank you for your lovely feedback.
We’re thrilled to hear that you had a positive experience at Cardiff clinic.
Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit.
We hope to see you in our clinics again!
Kindest Regards,
Casey-Marie
Nomad
Personal and genuine consultation…
Personal and genuine consultation delivered in a timely professional manner. Highly recommended.
2026年7月21日
Nomad からの回答
Hi Craig,
Thank you for your wonderful review!
We’re thrilled to hear that you had a positive experience at our clinic.
Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit. Thank you for sharing your experience with us and for recommending us to others.
We hope to welcome you back to our clinics in the future!
Kindest Regards,
Casey-Marie
Nomad
Not welcoming
2026年7月20日
Nomad からの回答
Hi Adrian,
Thank you for taking the time to leave your feedback. We're sorry to hear that you felt your experience with us was not welcoming.
We'd like the opportunity to look into your concerns further and better understand what happened.
Please contact our Customer Services team at enquiries@masta.org with your name and any relevant information so we can investigate and respond to you directly.
Once again, we are so sorry to hear you had such an unpleasant experience with us! We appreciate all feedback as it helps us continually improve the service we provide.
Kindest Regards,
Casey-Marie
Nomad
Excellent patient care…
2026年7月13日
Nomad からの回答
Hi Steven,
Thank you for your lovely review!
I am glad you found our patient care positive!
We look forward to welcoming you back to our clinics in the future.
Kindest Regards,
Casey-Marie
Nomad
Everybody i met and their service…
Everybody i met and their service knowledge annd help was excellent. Booking the appointment on the website for visiting multiple countries was exceedingly poor. And The web gave me a 9.00 am appointment but doors to clinic do not open until 9.15. Nomad need to sort out a malfunctioning website that wasted lots of my time.
2026年6月24日
Nomad からの回答
Hi Peter,
Thank you for taking the time to share your feedback. It's great to hear that our team provided excellent service and support during your visit.
We're sorry about the issues you experienced with the online booking system and the confusion regarding the clinic opening time. We appreciate you highlighting this and will ensure your comments are reviewed as we continue to improve our booking experience.
Kind regards,
Andrea
Nomad
Essential Peace of Mind Before Every Journey
As a travel content creator, I visit Momad before every major journey. They have a warm and welcoming clinic in London, and their staff are always incredibly friendly, knowledgeable, and professional.
What I appreciate most is that there's never any pressure. Instead, they take the time to understand your itinerary and provide tailored advice on the vaccinations and health precautions that are genuinely recommended for your specific destination.
After every visit, I set off feeling confident, well-prepared, and reassured that I've done everything I can to protect my health while travelling. That peace of mind is especially valuable when visiting remote destinations or developing countries, where access to healthcare may be more limited.
2026年7月8日
Nomad からの回答
Hi Peace,
Thank you so much for your lovely review!
We are so glad that you have such a good experience with us each time you visit and were able to benefit from our experienced travel health nurses.
Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit and leave with all the information they need to be ready and feel protected for their travels.
We hope you had a wonderful time and look forward to welcoming you back to our clinic in the future.
Kindest Regards,
Casey-Marie
Nomad
Danielle was the perfect balance of…
Danielle was the perfect balance of professionalism and friendliness. She clearly explained the medication available for my trip and I went away feeling I had obtained all the information I needed to make choices. Thank you.
2026年7月7日
Nomad からの回答
Hi Heather,
Thank you for your review!
We are so glad to hear you had such a good experience with our Manchester clinic and that Danielle was able to give you all the information you require and you left feeling positive and with a good understanding of which vaccines and medications you may need.
We hope it is useful for your trip, and we look forward to seeing you again!
Kindest Regards,
Casey-Marie
Nomad
very faster service
2026年6月22日
Nomad からの回答
Hi Papiya,
Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience at London - City clinic.
Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit.
We hope to be able to welcome you again to our clinics and to help you with any further needs!
Kindest Regards,
Casey-Marie
Nomad
I had a great experience at Nomad…
I had a great experience at Nomad Climic! Ivone the Nurse was very lovely!
2026年7月6日
Nomad からの回答
Hi Falnyi,
Thank you for your review! We are so glad to hear you had such a good experience with our City clinic and that Ivone was able to give you a positive visit with us.
We hope to be able to welcome you again to our clinics and to help you with any further needs!
Kindest Regards,
Casey-Marie
Nomad
Great staff, business in decline
Great staff, but obviously a company in trouble. We were in Bristol and the place looks abandoned. Our last visit two years ago - they had a receptionist, staff, stock of travel goods, pictures and posters on the wall. Now it’s drab, no receptionist, staff overworked, terrible first impression. Staff (1) was brilliant. Such a shame.
2026年7月8日
自発的なレビュー
Nomad からの回答
Hi Angus,
Thank you for taking the time to share your feedback. We're so pleased to hear that our clinician provided you with a great experience.
We're sorry that your first impression of the clinic wasn't what you were expecting. We appreciate your honest comments, as they help us identify areas where we can improve. While our clinic has changed over the past couple of years, we're committed to continuing to provide the high standard of care and service our patients expect.
Thank you again for your feedback, and we hope to welcome you back in the future!
Best regards,
Lidia
Nomad
Excellent service as always
Excellent service as always. Very knowledgeable and reassuring for my trip
2026年6月8日
Nomad からの回答
Hi Jonathan,
Thank you for your kind review! We're delighted to hear you received excellent service and found our team knowledgeable and reassuring.
We hope you have a fantastic trip, and we look forward to welcoming you again in the future.
Best regards,
Lidia
Nomad
Hannah has been great and very helpful…
Hannah has been great and very helpful in arranging appointments for hard to come by vaccinations.
2026年6月17日
Nomad からの回答
Hi Matthew,
Thank you for your kind review! Thank you for choosing us, and we wish you safe travels!
Best regards,
Lidia
Nomad
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