i tried for a few weeks to get an agreement in place with another company who has a plethora of errors in their contracts and eventually gave up. I contacted NPI and Tabrez sorted me out in less th... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I dealt with Tushar Singh and he explained everything in detail . He replies to messages instantly . I had a great experience dealing with him when I got a new card machine from NPI .
Tushar Singh was very helpful, followed up with myself and my colleague a d always kept me updated on where the process was at. It made everything seamless.
New payment innovation really give a personal service that doesn’t end with the sale but starts when you start with them. I have found them a pleasure to deal with and can fully recommend anyone with... もっと見る
企業情報
当該企業による記述
New Payment Innovation is a Guaranteed Irish merchant services provider, leading the industry in online and in-person payments, virtual payment solutions, and powerful electronic EPOS systems.
連絡先
3010 Lakedrive, Citywest, D24R98P, Dublin, アイルランド
- (01) 447 5299
- getintouch@np.ie
- www.np.ie
4.8
優良
78件のレビュー
ネガティブなレビューの 50％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I spoke with filip and found him to be…
I spoke with filip and found him to be very helpful and courteous.
2026年1月5日
自発的なレビュー
Filip was very helpful and went through…
Filip was very helpful and went through everything in detail with me. Very happy with the service
2025年12月1日
自発的なレビュー
Run a mile from NPI
The Worst company to deal with, you don’t get paid for some transactions .
Be AWARE of their 36 month contract.
When things go wrong there is absolutely NO comeback.
2025年12月1日
自発的なレビュー
New Payment Innovation からの回答
Hi John,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience, and we'd like to address your concerns.
We understand you experienced some technical issues with your terminal initially, including the charging cradle and printing. Our team worked to resolve these promptly by sending out the required equipment.
Regarding the transaction authorisations, we've reviewed your account and can confirm that the transactions in question were successfully processed. Two completed automatically, and one was manually processed by our payment partner to ensure you received payment. We apologise if this wasn't communicated clearly to you at the time.
We also want to clarify our support channels. While your sales representative may not always be immediately available, we have a dedicated Customer Service team available during business hours specifically to handle technical and processing issues. Their contact details are included in all welcome communications and on our website.
Regarding your contract, all terms including the 36-month agreement period are outlined in the signed merchant agreement. We understand this may have caused frustration, and we're happy to discuss your account in more detail.
We'd genuinely like to resolve any outstanding concerns. Please contact our Customer Service team directly at 014475299 option 4, and we'll ensure your issues are fully addressed.
Kind regards,
NPI Team
They have more patience and solve…
They have more patience and solve problems quick.
2025年12月8日
自発的なレビュー
Jyothin was excellent
Jyothin was excellent - very efficient - knew his stuff - was very quick at solving the problems and was easy to understand.
2025年11月28日
自発的なレビュー
Tushar Singh was very helpful
Tushar Singh was very helpful, followed up with myself and my colleague a d always kept me updated on where the process was at. It made everything seamless.
2025年11月12日
自発的なレビュー
Great customer service
Great customer service! Tushar Singh was extremely helpful, kind, and answered all my questions clearly. I truly appreciate the excellent support!
2025年11月20日
自発的なレビュー
I dealt with Tushar Singh …Great Experience
I dealt with Tushar Singh and he explained everything in detail . He replies to messages instantly . I had a great experience dealing with him when I got a new card machine from NPI .
2025年11月19日
自発的なレビュー
I had an excellent experience with…
I had an excellent experience with NPI.ie! Tushar Singh was extremely professional and guided me through every step of the process. Approval was incredibly quick, and he made everything simple and stress-free. Highly recommend working with Tushar and NPI.ie for anyone looking for fast and reliable service!
2025年11月17日
自発的なレビュー
We are very satisfied with the service…
We are very satisfied with the service we received from NPI on behalf of CrepeBerry’s. Their team has been professional, supportive, and very easy to work with. We would also like to give special thanks to Jonathan for his exceptional assistance — he has been incredibly helpful, responsive, and clear throughout the entire process.
We are also very pleased with the gift card services, which have been a great benefit to our business. Overall, it has been a smooth and positive experience. Highly recommended!
CrepeBerry’s Donabate
2025年11月14日
自発的なレビュー
Hi i have dealt with tushar singh
Hi i have dealt with tushar singh
he is brilliant..helped me alot
2025年11月12日
自発的なレビュー
Excelllent second to none customer care service , easiest company to deal with , 10/10 staff especially johnathon, who we deal with personally
10/10 customer service
2025年11月10日
自発的なレビュー
Filip is always so helpful and…
Filip is always so helpful and friendly. Always answers any questions we have. It’s what made us go back to World pay when we needed more terminals for our business. Highly recommend him.
2025年10月8日
自発的なレビュー
Great service
Great service - fast and reliable service
Eddie very efficient in arranging this for us
Great rates and service
2025年8月10日
自発的なレビュー
Recently switched over to NPi
Recently switched over to NPi
Switcher was clean and very easy with no disruption to service
Eddie even called back and installed the terminal - very efficient and highly recommend both Eddie and Noi for a great service
2025年9月2日
自発的なレビュー
Filip was great
Filip was great! Very helpful and knowledgeable.excilent service from filip.He was incredibly helpful.10 out of 10 Big thanks to Filip
2025年8月24日
自発的なレビュー
From initial contact to receiving…New Customer Aug 25
From initial contact to receiving machine the process and service were fabulous
2025年8月18日
自発的なレビュー
Professional and quick
My first experience was with Aaron Kelly who was very professional and a pleasure to deal with. He made the set up very easy and quick. Compared to other companies NPI so far I cannot fault. I definitely would recommend Aaron & NPI.
2025年8月29日
自発的なレビュー
From the moment I was in contact with…
From the moment I was in contact with this company I was dealt with in a professional manner and nothing was problem. I would recommend them even though I've only been a short time with them.
2025年7月5日
自発的なレビュー
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