Rob was great. Really nice bloke to deal with and when some problems arose, he did all he could to rectify them and get the floor delivered within the original timeframe mentioned
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I have been purchasing goods off Nu-Heat for over 20 years good service and good quality equipment
Looking for a part was not easy on a old system ,2013 but, after e_ mailing and phone call, I was able to locate valve insert for blending valve. No I have t got that thundering sound through pipewor... ãã£ãšèŠã
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Purchased for a client refurbishment project. Exceptionally helpful at every stage, including after-sales, where they got parts out to us straight away. Couldn't fault the service. Will def... ãã£ãšèŠã
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Nu-Heat Underfloor Heating & Renewables ã«ã€ããŠ
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Nu-Heat is proud to be the most experienced integrated underfloor heating and renewables specialist in the country.
With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.
FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE
Why Nu-Heat?
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- Bespoke heating design
- Our in-house designers tailor each system to the property, guaranteeing performance.
- Award-winning service
- The only heating company to be awarded a Distinction by the Institute of Customer Service.
- Lifetime technical support
- We support Nu-Heat systems for life. You can always call on us if you need help.
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Heathpark House, Devonshire Road, Heathpark Industrial Estate, EX14 1SD, Honiton, è±åœ
- 01404 549770
- info@nu-heat.co.uk
- www.nu-heat.co.uk
The Ultimate Guide to Underfloor Heating
4.7
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Postage
cost of postage for a single actuator was too high.
Staff were brilliant and helpful.
2025幎11æ18æ¥
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi, we are pleased our team were able to assist you and will pass your feedback on regarding the postage costs to the correct team, thank you for taking the time to leave a review,
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi Bruce, thank you for taking the time to leave a review, we are pleased you were happy with the service you have recieved.
Needed a new thermostat called up andâŠ
Needed a new thermostat called up and they were very helpful in explaining what I needed to order and gave me a discount. Very happy with the service.
2025幎11æ12æ¥
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi Resh, thank you for taking the time to leave a review. We're pleased to hear you were happy with the service you received from our technical team
Prompt reply and good advice
2025幎11æ18æ¥
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi Samuel, thank you for your review! We're pleased to hear you're happy with the service you received.
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi Terry, we're happy to hear you're pleased with the service you received. Thank you for taking the time to leave a review!
Delivery of valves swift
Delivery of valves swift. Plumber had issue fitting them. The o ring seal could not fully stop them leaking. The plumber had to back off closing them right down as they would not work, so when the unscrewed slightly they started leaking but worked. He had to use PFT Tape to seal them lower down the thread pattern, before they did not leak and work.
2025幎11æ15æ¥
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi Gary, thank you for taking the time to leave a review, we are sorry to hear that you have had problems fitting your valves, this is not a normal problem, but we will pass your feedback on to our product development team.
Excellent Service
I easily identified the replacement thermostat I needed from your website. The ordering procedure was easy and I was delighted to receive the delivery the next day.
2025幎11æ14æ¥
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi David, that's great to hear! We are pleased you are happy with the service you received and thank you for taking the time to leave a review.
Products cheaper elsewhere!
2025幎11æ14æ¥
Nu-Heat Underfloor Heating & Renewables ããã®åç
Thank you for leaving a review. We pride ourselves on our service, design, technical advice as well as the quality of the products we offer. There are so many underfloor heating suppliers now that offer different propositions with differing levels of service and quality. In terms of what we offer we find that we are competitively priced
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi Steve, thank you for taking the time to leave a review. I am sorry you had difficulties getting through but pleased that has now been sorted for you.
All good arrive in super time which wasâŠ
All good arrive in super time which was great for customer
2025幎11æ3æ¥
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi Kevin, that's great to hear. We are pleased you are happy with the service you received and thank you for taking the time to leave a review.
Received excellent technical supportâŠ
Received excellent technical support promptly via email. I was told the part I needed to order and it was delivered in a timely manner . Thanks.
2025幎11æ3æ¥
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi David, thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service you received and your parts arrived quickly.
The quick response and follow up on myâŠ
The quick response and follow up on my query about our Nu Heat underfloor heating system especially Neil Cole who was exceptional
2025幎11æ5æ¥
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi Ken, thank you for taking the time to leave a review. We are pleased you are happy with the service you received and I will pass your comments onto Neil.
Great service
I received helpful advice on the phone prior to ordering a replacement thermostat which arrived within two days.
2025幎11æ3æ¥
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi John, I am pleased to hear that you are happy with the service you received and the parts arrived quickly. Thank you for taking the time to leave a review.
New timer and thermostat
The parts I ordered for my granddaughters heating system came quickly . Neither the timer or thermostat I ordered to replace the defective ones had wiring diagrams or operation instructions.There seem to be a very limited amount of installers and engineers available to assist with fitting replacement parts as there was only one in the area and he was too busy to help.
2025幎10æ31æ¥
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi Robert, we are sorry to hear that you have experienced problems in finding an installer to assist you. Thank you for taking the time to leave a review.
Nu-Heat Underfloor Heating & Renewables ããã®åç
Thank you for taking the time to leave a review. We are sorry to hear your delivery arrived early.
Nu-Heat Underfloor Heating & Renewables ããã®åç
Thank you for taking the time to leave a review, we are pleased you were happy with the service you recieved.
Well recommended
Nu-Heat designed and supplied a full heating system for our Victorian terraced property extension / full renovation, including air source heat pump. It was then installed by one of their approved installers.
The team at Nu-Heat were impressive: responsive, knowledgeable and helpful throughout. Easily one of the best suppliers we engaged with during the project and couldnât recommend more.
2025幎11æ6æ¥
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Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi Ali, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service you received and enjoy your new system.
Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi Dean, thanks for your review! We're glad to hear you were happy with the service you received
Great Company
Iâve been dealing with Nu-Heat for 15 years +
Always a great service & my account manager Lindsey is amazing.
2025幎10æ20æ¥
Nu-Heat Underfloor Heating & Renewables ããã®åç
Thank you for taking the time to leave a review. We are very pleased that you have been happy with the service and support you have recieved from Lindsey, we will pass your kind message on.
Iâm doing a small room refurb with ufh
Iâm doing a small room refurb with ufh. The team at Nu-heat have been incredibly supportive. I have been treated as well as someone doing a whole house project. I wonât detail how I managed to mess up the ordering but needless to say Nu-heat provided exceptional customer service and sorted things out for me. Cheers Keith and the rest of the team.
2025幎10æ30æ¥
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Nu-Heat Underfloor Heating & Renewables ããã®åç
Hi Keith, we're glad to hear you're happy with the service you've received! Thank you for taking the time to leave a review
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