Nuts レビュー 1,057

Every time everything is just as described. Always a treat My grandchildren love the variety and look for the next one.

They state they sell gluten free walnuts. I ordered 3 bags of them for my holiday baking. I have celiac so was happy to have found this site. Their labeling on the so called gf walnuts state the product is processed in the same facility as wheat and other food sensitivities. Not only is this deceiving but is also dangerous for a celiac person to consume.

My order from December 18th to my family was never delivered. I have called and sent messages and never received any help with my order, except a thank you for my patience. Dont waste your money. Lousy customer service. They have lost a customer.

Ordered one custom pack and one Santa Claus and spent over $100 for both combined gave the Santa Claus to a family member for the holidays and got a call last night on Christmas Day saying it was all stale it's not about getting my money back it's about the fact that if you're selling stale stuff it's very embarrassing especially on a holiday the money is not the important part here the quality of your products are hopefully it gets better and as a first time customer at least a very very nasty taste in my

I have been a fan for more than 10 years and have never been dissatisfied until this time and one time before. This last order has me reeling because the product has changed so much. I'm a fan of the gummie stuff i.e. gumdrops spicedrops and fruit rings. This go round the gummies are so small that they taste stale, the gummybears cost is ridiculous now, but ok inflation/tariffs; but the nuts had some stale ones mixed in with the fresh ones (cashews and macadamia chips). I don't know what's going on but it's not looking good and after this bunch I'm not sure if I'll stay a loyal customer. Something needs to be fixed pronto. The time before this one i ordered some chocolate pecan candies and they were stale and looked like they had been sitting too long or just misfits, but I ended up with them. You ultimately gave me a credit which was appreciated but still they got thru the quality check as passing, not good. Sorry but this is so atypical of you I had to do a review. Thank you for the quality services prior.

Love the products and that we can have our adult son's "stocking stuffer sent directly to him across the country. We had an issue with the delivery company and customer service responded right away and followed up until we got the products. Only took an extra day and no fault of theirs as this time of year, companies have to use whoever is available for deliveries. You have to try the chocolate covered gummy bears!!

Let's start with the positive.. the shipping is FAST!! I ordered and it was there the very next day! That was amazing.
Now the negative.. the pretzels and some of the nuts I ordered were stale. I contacted customer service to tell them and all they said was ok thanks. Really?? Not even a small attempt to make it right. It felt like they told me ok thanks enjoy your stale nuts. So I will not be ordering from them ever again!!

Didn't deliver as promised

I’ve ordered before and was happy with results. Not so this time. I notice address error immediately after it confirmed my order. I called immediately. A machine listened and assured me that someone would contact me shortly about the problem. As soon as I looked again at info it said order would go out by the 27th, although elsewhere it said arrival by Christmas. I called again to cancel and was assured by machine that someone would contact me and refund would take 5-10 days or something like that. No one called.Both calls were made within minutes of ordering. Received email telling me I missed the cancellation window so too bad, nothing they can do. Their technology is failing them. They’ve lost a customer.

This tray was sent to Brians address instead of mine 3027 Sims Road Colo. Springs Colo 80907

I wanted to get my dad something special for Christmas, he's a pretty simple guy and loves all sorts of nuts. My husband found Nuts.com online so we decided to try, glad we did! Gift basket is so great I cant wait to give it to him. We also ordered a couple things for us, just to try out the products. Definitely will be placing another order.

Great company..Awesome products...Answered a questioni emailed....

I'm really surprised by the number of low reviews I just saw regarding nuts.com. I've had nothing but wonderful experiences in both sending and receiving their products. I've been a fan of their reasonable prices and easy shipping for a few years now. I'll keep going back as my "go to gifting" for their variety and quality.

I've been buying from Nuts.com for 10 years now! Everything has always been fresh and delicious and they always arrive quickly. Highly recommend!

I ordered a nut gift and paid via PayPal. After paying, instead of the opportunity to review my order and add the shipping address, I received a “thank you for your order” message. I immediately contacted Nuts.com via phone and email. To my surprise I then received a “reshipped” message. They shipped the order to me and to my gift recipient for the price of just one order! Can’t get much better than that! Thanks Nuts.com!

Great products and great delivery

calling customer service to chg 1 thing as soon as i ordered bc i saw mistake and they said they wouldn't fix (make sure to read fine print-still couldnt find) AND then I had deliver by dec 24 but then said maybe by dec 26??? wth? when I asked to speak with mgr, the girl hung up on me. Should escalate in 24hrs.

I have used Nuts.com for years for their excellent quality products. I buy for myself and my family, for Christmas gifts to extended family, and the snack packs for the local EMS station. I'm always impressed by the quality, so thankful they offer organic options, and impressed by their fast shipping.

I did not receive my order. I sent numerous written messages as well as phone messages. Nuts.com did not respond at all. Do not buy from them!

I had a bit of an address issue with PayPal. I'd moved, but they hadn't updated my address yet. Thankfully, their customer service was really on top of it, and my package finally arrived at my new place!
Customer service is A+++.
I'm definitely going to use Nuts.com again, and I'll be recommending them to friends and family!