nzoutlet ロゎ
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nzoutlet レビュヌ 

476
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TrustScore 5段階評䟡の4.5

4.3

りェルネス センタヌ
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5぀星のうち5の評䟡

Absolutely brilliant! I can't get this perfume in Christchurch and I'm so excited that it arrived within a few days from New York! This was after buying from another trader who claimed it was 'lost in... もっず芋る

5぀星のうち5の評䟡

Excellent product. Bought it for our Ute camping trip but not needed in the end. It will come in very handy using it in the home to get to the high cupboards in the kitchen. The only negative I found... もっず芋る

5぀星のうち4の評䟡

Lovely product, was bought as a Christmas gift but sadly didn't make it in time but mail has been delayed everywhere so not a drama. Tracking wasn't very helpful, said it was in transit and then fina... もっず芋る

5぀星のうち4の評䟡

My order arrived after about a week of purchase. Good quality plant stand in a brass-like finish - exactly as the website described. Very reasonably priced and I would use the site for purchases again... もっず芋る

䌁業情報

  1. りェルネス センタヌ
  2. 薬局

さたざたな倖郚゜ヌスから提䟛された情報

Beauty Store Online NZ – NZ Outlet provide Branded Fragrance, Cosmetic Items like Lipstick, Eye Shadow, Nail Polish, Hand and Foot Cream, Face Powder, Hair Color and more.

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4.3

優良

TrustScore 5段階評䟡の4.5

476件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(476)

過去12か月のレビュヌ数: 0件

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5぀星のうち3の評䟡

Item did not arrive, 6 weeks to send replacement.

I ordered this gift for my partner birthday, in good time to arrive.
The item did not arrive.
Finally got a replacement item, it took six weeks of emails between NZ Outlet and DHL.
Always pick up from collection depot or go signature only, it took all this time to prove no evidence of delivery to my address.

David Little

2021幎1月5日
nzoutlet ロゎ

nzoutlet からの回答

Hi David,

Thanks a lot for your review. We sincerely apologize that it is not in line with what you were expecting. The inconvenience caused is deeply regretted. We have requested you to contact DHL NZ directly as you are the authorized receiver of the parcel and this can speed up the process of getting your parcel to you ASAP. We have also requested you to let us know if you are having any trouble contacting the carrier.

Like most of our Orders, the Parcel was meant to be left at your property without obtaining any receiver's signature; and the delivery driver had ATL - Authority To Leave the parcel there. We have also requested you to check your letterbox, with your flat mates and neighboring units if they have received it by mistake.

We have already mentioned in each of our product's description (first line in bold fonts) that whether the product will be shipped from Christchurch NZ warehouse or from one of our Overseas Warehouse. The local vs. international delivery time-frames have also been mentioned on each of the product pages, each order confirmation email and on our shipping policy page as well.

We contacted DHL NZ today, who has advised us that you have already raised a query with them and the investigation has already started. We wish that you receive your parcel ASAP. Please be assured that we are here to help and will do whatever is possible from our end to get your parcel to you.

For any other query, please feel free to email us at info@nzoutlet.co.nz

Kind Regards,
NZ Outlet Team

5぀星のうち3の評䟡

Overall happy

Overall happy, but was expecting a much faster delivery coming from Christchurch. In stead it came from the US taking over 2 weeks.

2020幎10月14日
nzoutlet ロゎ

nzoutlet からの回答

Hi Jan,

Thanks a lot for your review. We sincerely apologize that it is not in line with what you were expecting. The inconvenience caused is deeply regretted.

We have already mentioned in each of our product's description (first line in bold fonts) that whether the product will be shipped from Christchurch NZ warehouse or from one of our Overseas Warehouse. The local vs. international delivery time-frames have also been mentioned on each of the product pages, each order confirmation email and on our shipping policy page as well.

Nothing is hidden or falsely advertised. Apologies for the inconvenience.
For any other query, please feel free to email us at info@nzoutlet.co.nz

Kind Regards,
NZ Outlet Team

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