O2 - London Westfield White City レビュー 

O2 - London Westfield White City からの回答

4日前

Hi Tamsin,

Thank you for taking the time to leave a review.

We're delighted to hear that you had such a positive experience in store. It's wonderful to know that you received a warm welcome at the door and that the colleague who assisted you was friendly and helpful throughout your visit.

Providing a welcoming, friendly, and straightforward experience is what we strive for, so it's fantastic to hear that everything was easy and hassle-free for you.

We'll be sure to share your kind feedback with the team, who will be delighted to know that their efforts were appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4qXlz5s
📘 Facebook: https://bit.ly/4yqhWYp

Thank you for choosing O2.

O2 - London Westfield White City からの回答

2026年8月31日

Hi there,
Thank you for taking the time to leave such a lovely review! 😊

We're delighted to hear that Soun was so kind and helpful and was able to resolve your queries efficiently. It's fantastic to know that Soun not only helped with your concerns but also found you a better deal. Delivering great customer service and ensuring our customers get the best value is exactly what we aim for.

We'll be sure to pass your wonderful feedback on to Soun, who will be thrilled to hear about the positive impact they had on your experience. Thank you for choosing O2 and for sharing your feedback with us!💙

If you ever need any help in the future, please don't hesitate to get in touch:

Call: 202 (free of charge from an O2 mobile) or 0344 809 0202 from any other phone
X: https://bit.ly/4zJDNvj
Facebook: https://bit.ly/46wJwag

We're always here to help.😊

O2 - London Westfield White City からの回答

2026年8月31日

Hello Simon,

Thank you for your review. We're pleased to hear that Soun was able to help and resolve your issue straight away. We'll be sure to pass on your kind feedback.

Thanks again for sharing your experience.

O2 - London Westfield White City からの回答

2026年8月29日

Hi Heather, thank you for taking the time to leave us a review. We're pleased to hear that you've had a great experience with us. If you do require any further assistance, please reach out to us using one of the following contact methods:

Call: 202 (free of charge) from your O2 mobile or 0344 809 0202 from any other phone
X: https://bit.ly/46sxWgj
Facebook: https://bit.ly/4y9xhML
Instagram: https://bit.ly/4xu68UU

O2 - London Westfield White City からの回答

2026年8月20日

Hi Charles,

Thank you for taking the time to leave a review.

We're delighted to hear that you received excellent service from Ayoub. It's wonderful to know that he was both well-informed and courteous throughout your experience.

Providing knowledgeable, professional, and customer-focused support is what we strive for, so it's fantastic to hear that Ayoub made such a positive impression.

We'll be sure to pass your kind feedback on to Ayoub, who will be delighted to hear that his assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4wH39an
📘 Facebook: https://bit.ly/3SO4pul

Thank you for choosing O2.

O2 - London Westfield White City からの回答

2026年8月15日

Thanks for sharing your experience in one of our stores Tanaz - it's lovely to hear!

O2 - London Westfield White City からの回答

2026年8月10日

Hello Tatum,

Thank you for taking the time to leave us a review.

We're delighted to hear that you're enjoying our services and that you've had a positive experience with O2. Your feedback means a lot to us.

If you ever need any assistance in the future, our team will be happy to help. You can contact us using any of the following methods:

Call: 202 (free from an O2 mobile) or 0344 809 0202 from any other phone.

X (formerly Twitter): https://bit.ly/4xtmzjA

Facebook: https://bit.ly/3S30jOx

Thank you for choosing O2, and we look forward to continuing to support you.

O2 - London Westfield White City からの回答

2026年8月6日

Hi Andrew,

Thank you for taking the time to leave a review.

We're delighted to hear that Lamia was so helpful, friendly, and knowledgeable during your visit. It's wonderful to know that she was able to assist you with getting your new Galaxy Watch Ultra 2 set up and online.

Providing friendly, knowledgeable, and efficient support is what we strive for, so we're thrilled that Lamia made such a positive impression and helped make the process straightforward for you.

We'll be sure to pass your kind feedback on to Lamia, who will be delighted to hear that her assistance was so appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/45GHWCf
📘 Facebook: https://bit.ly/3SgLtUL

Thank you for choosing O2.

O2 - London Westfield White City からの回答

2026年8月5日

Hi there,

Thank you for taking the time to leave a review.

We're delighted to hear that Soun was super helpful and able to assist you quickly with the issues you were experiencing in the app, as well as answer your general questions.

Providing friendly, knowledgeable, and efficient support is what we strive for, so it's wonderful to know that Soun made such a positive impression and was able to get everything sorted for you. We're especially pleased to hear that you found her service both lovely and efficient.

We'll be sure to pass your kind feedback on to Soun, who will be delighted to hear that her assistance was so appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4xqw2IO
📘 Facebook: https://bit.ly/459yRlj

Thank you for choosing O2.

O2 - London Westfield White City からの回答

2026年8月4日

Hi Rachelle,

Thank you for taking the time to leave a review.

We're delighted to hear that you were kept informed while waiting and that the team provided updates on how long it would be before you were seen. We know that good communication can make a big difference, so it's great to hear that this helped improve your experience.

We're also pleased to hear that Soun was able to help sort out the issues with your old tariff plan. Providing helpful, knowledgeable, and customer-focused support is what we strive for, so it's wonderful to know that Soun was able to get everything resolved for you.

We'll be sure to pass your kind feedback on to Soun, who will be delighted to hear that her assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/3TzIQOo
📘 Facebook: https://bit.ly/4yUMum3

Thank you for choosing O2.

O2 - London Westfield White City からの回答

2026年8月3日

Hi Ash,

Thank you for taking the time to leave a review.

We're delighted to hear that you received one of the best service experiences from Soun. Providing friendly, knowledgeable, and efficient support is what we strive for, so it's wonderful to know that Soun made such a positive impression on your experience.

We'll be sure to pass your kind feedback on to Soun, who will be delighted to hear that her assistance was so appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4fTA3yh
📘 Facebook: https://bit.ly/4wAKtJY

Thank you for choosing O2.

O2 - London Westfield White City からの回答

2026年8月3日

Hi March,

Thank you for taking the time to leave a review.

We're delighted to hear that Soun was great! Providing friendly, knowledgeable, and helpful support is what we strive for, so it's wonderful to know that she made such a positive impression on your experience.

We'll be sure to pass your kind feedback on to Soun, who will be delighted to hear that her assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4huGdaz
📘 Facebook: https://bit.ly/4fBxdz0

Thank you for choosing O2.

O2 - London Westfield White City からの回答

2026年8月3日

Thank you for the feedback Amandeep and happy to hear that Soun was helpful during your visit, providing a positive experience. Thanks for taking the time to share your experience with us and for choosing O2.

O2 - London Westfield White City からの回答

2026年8月3日

Thank you for your feedback Sushma, and we're pleased to hear that Soun was able to help with your number transfer and make the process straightforward for you. Thanks for sharing your experience with us and for choosing O2.

O2 - London Westfield White City からの回答

2026年7月31日

Hi Gazza,

Thank you for taking the time to leave a review.

We're delighted to hear that the team were able to help with your phone and network issue. It's fantastic to know that Soun took the time to check everything thoroughly, go through your account details, and quickly identify that a replacement SIM was needed.

We're especially pleased to hear that the SIM swap was completed so smoothly and that you were back online in less than a minute. Providing efficient, knowledgeable, and friendly support is what we strive for, so it's wonderful to know that your issue was resolved within just 10 minutes.

We'll be sure to pass your kind feedback on to Soun, who will be delighted to hear that her assistance made such a positive difference.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/3S9xYGp
📘 Facebook: https://bit.ly/4vUO9Fn

Thank you for choosing O2.

O2 - London Westfield White City からの回答

2026年7月31日

Hi KJayanaka,

Thank you for taking the time to leave a review.

We're delighted to hear that Soun was able to help you with your SIM replacement and get everything sorted so quickly. It's wonderful to know that you received great customer service and that Soun's positive attitude and smile made such a positive impression on your visit.

Providing friendly, efficient, and knowledgeable support is what we strive for, so we'll be sure to pass your kind feedback on to Soun. She'll be delighted to hear that her assistance was so appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/44UtLt7
📘 Facebook: https://bit.ly/4boAOxM

Thank you for choosing O2.

O2 - London Westfield White City からの回答

2026年7月28日

Hi Celeste,

Thank you for taking the time to leave a review.

We're delighted to hear that Soun provided such an amazing experience. It's wonderful to know that she was so helpful, friendly, and quick in assisting you.

Providing efficient, knowledgeable, and welcoming service is what we strive for, so we're thrilled that Soun made such a positive impression. We'll be sure to pass your kind feedback on to her, as recognition like this means a lot to our teams.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4wsOoc0
📘 Facebook: https://bit.ly/4vYsrAu

O2 - London Westfield White City からの回答

2026年7月28日

Hi Jacki and thanks for taking the time to leave a review. We're delighted to hear Soun provided such amazing service leaving a positive experience. Thanks for choosing O2.

O2 - London Westfield White City からの回答

2026年7月28日

Hi She,

Thank you for taking the time to leave a review.

We're delighted to hear that you had such a great experience with Soun. It's wonderful to know that she was able to help you and provide the support you needed.

Providing friendly, helpful, and knowledgeable service is what we strive for, so we're thrilled that Soun made such a positive impression. We'll be sure to pass your kind feedback on to her, as recognition like this means a lot to our teams.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/3RAxSra
📘 Facebook: https://bit.ly/4vVhb7X

Thank you for choosing O2.

O2 - London Westfield White City からの回答

2026年7月28日

Hi Danna,

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you received such excellent service from both Soun and Bruna. It's fantastic to know that Soun provided wonderful support with patience, care, and consideration, ensuring you felt fully supported throughout your experience.

We're also pleased to hear that Bruna made such a positive impression when you first visited to collect your devices. Taking the time to explain everything clearly and helping you understand your new products is exactly the kind of service we strive to provide.

Your comments about both colleagues are truly wonderful, and we'll be sure to pass your kind feedback on to Soun and Bruna. We're sure they'll be delighted to hear how much their support was appreciated and that they made your experience such a memorable one.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4yK8vnm
📘 Facebook: https://bit.ly/3TnVjo8

Thank you for choosing O2.