O2 - Manchester Market Street レビュー 

94
TrustScore 5段階評価の5

4.8

Unit 5, 39 Market Street, M1 1WR Manchester, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I went to see the band The Big Push at the 02 Victoria Wharehouse in Manchester. The Band was excellent but the venue was horrible. It has a capacity of 3,500 which isn’t particularly large but be... もっと見る

企業が回答しました

5つ星のうち1の評価

I am sorry but my experience wasn’t good. The guy serving me first in O2 store wasn’t really talkative. I sat with him for a while and he was just typing something in a computer then I asked him if he... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a problem with our account. Fortunately we met Tom at the Trafford centre. He is the manager of O2 marketing street and invited us to meet Dante who was brilliant and sorted it out. Our thanks... もっと見る

企業が回答しました

5つ星のうち4の評価

Really quick and efficient from Caleb. Highly recommend talking to this guy when in the arndale store.

企業が回答しました


企業情報

  1. 移動体通信事業者

当該企業による記述

O2 is a UK mobile network offering Pay Monthly and Pay As You Go services, including SIM only deals, phones and connected devices. Our aim is to help customers stay connected with flexible plans, simple account management and support when it is needed. Customers can manage bills, usage and upgrades in My O2, and use the My O2 app for account controls and benefits such as Priority. We read the feedback shared here on Trustpilot and use it to improve. O2 is part of Virgin Media O2, with a mission to upgrade the UK through better connectivity.


連絡先

  • Unit 5, 39 Market Street, M1 1WR, Manchester, England, 英国

  • 0161 834 4837

4.8

優良

TrustScore 5段階評価の5

94件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(94)

過去12か月のレビュー数: 5,197

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We had a problem with our account

We had a problem with our account. Fortunately we met Tom at the Trafford centre. He is the manager of O2 marketing street and invited us to meet Dante who was brilliant and sorted it out. Our thanks to your team and we will consider going back to O2 in the future. Many thanks to Tom and Dante

2026年8月25日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Hi Roger, thank you for your review, we're pleased to hear that Tom and Dante helped you in resolving the issue with your account. It's great to know they made a positive impression and were able to help. We'll be sure to pass on your kind words and recognition to them both and thank you for taking the time to share your experience with us.

5つ星のうち5の評価

Great Service

Anees was very helpful and polite and was able to resolve my problem (along with Eldris!)

2026年8月20日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Hi there,

Thank you for taking the time to leave a review.

We're delighted to hear that Anees and Eldris were able to help resolve your problem. It's wonderful to know that they were both helpful and polite throughout your experience and worked together to get everything sorted for you.

Providing friendly, knowledgeable, and effective support is what we strive for, so it's fantastic to hear that Anees and Eldris made such a positive impression.

We'll be sure to pass your kind feedback on to both Anees and Eldris, who will be delighted to hear that their assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/3Se0KWx
📘 Facebook: https://bit.ly/4x9Rz8y

Thank you for choosing O2.

5つ星のうち5の評価

Anees was really helpful

Anees was really helpful , tried to get my issues resolved on the phone but the customer service was terrible , so I called instore and my issues were resolved and I left feeling content and happy , great customer service 😀

2026年8月11日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Hi Liam,

Thank you for taking the time to leave a review.

We're delighted to hear that Anees was able to help get your issues resolved. We understand how frustrating it can be when you're unable to get the outcome you're looking for through customer services, so it's fantastic to know that Anees was able to step in, provide the support you needed, and leave you feeling content and happy.

Providing friendly, knowledgeable, and effective service is what we strive for, so it's wonderful to hear that Anees delivered such a positive experience.

We'll be sure to pass your kind feedback on to Anees, who will be delighted to hear that his assistance was so appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4zeUyho
📘 Facebook: https://bit.ly/45ntkYw

Thank you for choosing O2.

5つ星のうち5の評価

Anees helped me today with the most…

Anees helped me today with the most professional customer service experience ever. He is always helping me with my problems.

2026年8月7日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Thank you for your review Abiodun and happy to hear that Anees helped you with your query and provided a positive experience. Thank you again for your feedback and for taking the time to recognise Anees's service. 😊

5つ星のうち5の評価

Donte sorted out all my issues no other…

Donte sorted out all my issues no other store or customer service phone could sort

2026年7月25日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Thank you for your feedback Dwayne and pleased to hear that Donte was able to resolve all of the issues you had been experiencing, especially after previous attempts through other channels had been unsuccessful. We're pleased that Donte was able to make such a positive difference, and we appreciate you taking the time to share your experience with us.

5つ星のうち5の評価

Great customer service

Great customer service, from Donte

2026年7月25日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Hi Lewis and thank you for your feedback. We're delighted to hear that Donte provided you with great customer service and we appreciate you taking the time to share your comments. Thank you for choosing O2.

5つ星のうち5の評価

Excellent customer service and very…

Excellent customer service and very polite and helpful

2026年7月25日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Thank you for your feedback Becky and happy to hear that you received excellent customer service and found the support polite and helpful. We truly appreciate you taking the time to share your comments and thanks for choosing O2.

5つ星のうち5の評価

His work was excellent.

2026年7月25日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Hi and thank you for your feedback. We're delighted to hear that you were pleased with the service you received and thank you for taking the time to share your comments about one of our agents. Thank you for choosing O2.

5つ星のうち5の評価

So happy with service provided by Donte.

2026年7月24日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Thank you for your review Oley and happy to hear that you were pleased with the service provided by Donte. We appreciate you taking the time to share your experience and thank you for choosing O2.

5つ星のうち5の評価

Donte was very helpful and made me feel…

Donte was very helpful and made me feel at ease as I was struggling a bit. He sorted the problem very quickly.

2026年7月24日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Hi, thank you for the review and pleased to hear that Donte was able to help and made you feel at ease. It's great to know he quickly resolved the issue and provided the support you needed. We'll be sure to pass your feedback on and thanks for taking the time to share you experience with us.

5つ星のうち5の評価

Friendly, efficient, accurate help

Friendly quick efficient and finally solved my issue

Anees and Idris were really friendly, locked in on helping me with my complicated issue and got it sorted super fast more than I was expecting after hours of being passed around virgin media and o2 on the phone.

I’m really ecstatic that I’ve finally got my issues sorted

2026年7月23日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Thank you for your lovely review Lloyd and pleased to hear that Anees and Idris were able to get your issue resolved after the difficulties you'd experienced previously. Thank you for taking the time to share your experience and we'll be sure to pass this on to them to make their day.

5つ星のうち5の評価

Anees

Anees - Very helpful, quickly sorted out the blocked sim card and set up my new access to the phone. 5 stars - Manchester market st

2026年7月23日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Hi Robbie, thanks for taking the time to leave a review.

We're really glad to hear that Anees was able to quickly resolve the issue with your blocked SIM and help get your phone set up again.
We'll be sure to pass your kind feedback on to Anees and the team at Manchester Market Street.

If you do need anything further, please get in touch using one of the following contact methods:

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4pxu32i
Facebook: https://bit.ly/4flXSy8

5つ星のうち5の評価

very good service and solved my problem…

very good service and solved my problem in 5 min

2026年7月22日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Thank you for your review Mariam and pleased to hear a member of our team helped resolve your issue quickly. Thank you for taking the time to share your experience with us.

5つ星のうち5の評価

Fantastic staff

Fantastic staff, great customer service received from Donte. Many thanks!

2026年7月22日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Hi Susie and thank you for your review. We're happy to hear that Donte helped you with your query and we appreciate you taking the time to share your experience with us.

5つ星のうち5の評価

Good man

Good man, good service

2026年7月22日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Thank you for your review Rotimi and pleased to hear you received such good service and had a positive experience with our team. We really appreciate your feedback and thanks for choosing O2.

5つ星のうち5の評価

Very good service..

2026年7月21日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Thank you for your feedback Ibrahin and happy to hear you was pleased with the service during your visit. We appreciate you taking the time to share your experience and look forward to helping you again in the future.

5つ星のうち4の評価

Great customer service

Great customer service

2026年7月21日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Hi Belinda,

We're so glad to hear that you received great customer service and that your experience was a positive one. We really appreciate you taking the time to share your feedback.

If you do need anything in the future, please get in touch using one of the following contact methods:

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4wNcFZO
Facebook: https://bit.ly/4ffCvA3

5つ星のうち5の評価

Really helpfull and consistent approach

Really helpfull and consistent approach

2026年7月21日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Hello Andrew,

Thank you for taking the time to leave us a review.

We’re really pleased to hear that you're happy with the services that we offer — it’s always fantastic to receive positive feedback like this from our customers.

If you need any further assistance, please don’t hesitate to get in touch using one of the following methods:

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4bWHbZh
Facebook: https://bit.ly/3TbnB5i

5つ星のうち5の評価

Sneed helped me out today and answered…

Anees helped me out today and answered all my queries. Should get a pay rise with the outstanding customer service he provides. Make him manager quick time please

2026年7月20日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Hi Mohamed and thanks for the review! We're happy to hear that Anees was able to answer all your questions and provide such positive customer service. We'll be sure to pass on your kind words to him as it will certainly make his day! Thanks again for taking the time to share your feedback.

5つ星のうち5の評価

Very thourogh and efficient

Very thourogh and efficient . Lovely young man . Patient and very helpful

2026年7月20日
自発的なレビュー
O2 - Manchester Market Street ロゴ

O2 - Manchester Market Street からの回答

Thanks for the review Anne and we're delighted to hear you received such thorough and helpful service from one of our agents. Thank you for taking the time to share your feedback and thanks for choosing O2.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報