O2 - Nottingham レビュー 

O2 - Nottingham からの回答

16時間前

Hi Chelsie,

Thank you for taking the time to leave a review.

We're delighted to hear that Natasha was absolutely amazing and so helpful throughout your experience. It's also wonderful to know that Serena provided such helpful support as well.

Providing friendly, knowledgeable, and customer-focused service is what we strive for, so it's fantastic to hear that both Natasha and Serena made such a positive impression and helped make your experience a great one.

We'll be sure to pass your kind feedback on to Natasha and Serena, who will be delighted to hear that their assistance was so appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4ihEPs3
📘 Facebook: https://bit.ly/4iKmios

Thank you for choosing O2.

O2 - Nottingham からの回答

16時間前

Hi Charlene,

Thank you for taking the time to leave a review.

We're delighted to hear that Natasha was fantastic and so helpful throughout your experience. It's wonderful to know that she always did her best to ensure you were happy and felt supported as a customer.

Providing friendly, knowledgeable, and customer-focused service is what we strive for, so it's fantastic to hear that Natasha made such a positive impression and went the extra mile to help.

We'll be sure to pass your kind feedback on to Natasha, who will be delighted to hear that her assistance was so appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4r2V6DI
📘 Facebook: https://bit.ly/4gQI8UH

Thank you for choosing O2.

O2 - Nottingham からの回答

1日前

Hi Richard,

Thank you for taking the time to leave a review.

We're delighted to hear that the staff were so welcoming and patient during your visit. We understand that technology can sometimes feel overwhelming, so it's wonderful to know that the manager and their assistant took the time to support you and explain everything clearly.

Providing friendly, understanding, and customer-focused service is what we strive for, so it's fantastic to hear that they were able to resolve the issue and get you back connected to the network.

We'll be sure to pass your kind feedback on to the team, who will be delighted to hear that their help and support were so appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4A0TZYY
📘 Facebook: https://bit.ly/4zWcZIl

Thank you for choosing O2.

O2 - Nottingham からの回答

1日前

Hi John,

Thank you for taking the time to leave a review.

We're delighted to hear that you found the service efficient, courteous, and very helpful. Providing friendly, knowledgeable, and effective support is what we strive for, so it's wonderful to know that your experience was such a positive one.

We'll be sure to share your kind feedback with the team, who will be pleased to know that their assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/466awgK
📘 Facebook: https://bit.ly/4ylVWNY

Thank you for choosing O2.

O2 - Nottingham からの回答

1日前

Hi Sowmya,

Thank you for taking the time to leave a review.

We're delighted to hear that Serena did such a good job and that you were pleased with the service you received. It's wonderful to know that Serena looked after you so well and made your experience a positive one.

Providing friendly, helpful, and professional support is what we strive for, so we're thrilled to hear that you were very satisfied with her assistance.

We'll be sure to pass your kind feedback on to Serena, who will be delighted to hear that her efforts were appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/3ThL9Wj
📘 Facebook: https://bit.ly/46IDrYi

Thank you for choosing O2.

O2 - Nottingham からの回答

4日前

Hi Ian,

Thank you for taking the time to leave a review.

We're delighted to hear that the team took the time to understand your needs and focused on finding the right solution for you without any unnecessary upselling.

Providing honest, knowledgeable, and customer-focused support is what we strive for, so it's wonderful to know that your experience was such a positive one and that you felt your requirements were genuinely listened to.

We'll be sure to share your kind feedback with the team, who will be delighted to know that their assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4cocFIi
📘 Facebook: https://bit.ly/4ynUlre

Thank you for choosing O2.

O2 - Nottingham からの回答

5日前

Hello Harvey,

Thank you for taking the time to leave a review, Harvey. We're delighted to hear that Serena provided such attentive support and made you feel well looked after. We'll be sure to pass your kind words on to her and the team. Thanks again for sharing your experience with us.

O2 - Nottingham からの回答

5日前

Hello William,

Thank you for taking the time to leave us a review. We're delighted to hear that our team was able to help resolve the two complex issues with your account and provide a positive experience. We really appreciate your feedback and are pleased that you were happy with the service you received. Thanks again for sharing your experience.

O2 - Nottingham からの回答

7日前

Hi Fay,👋
Thank you for taking the time to leave such positive feedback. We're delighted to hear that Serena was so helpful and was able to resolve an issue that was very important to you.😊

Providing friendly and effective support is what we strive for, so it's wonderful to know Serena made such a positive difference to your experience. We'll be sure to pass your kind comments on to her and the team.

If you ever need any assistance in the future, please don't hesitate to get in touch:👇

Call 202 (free of charge from an O2 mobile) or 0344 809 0202 from any other phone
X: https://bit.ly/4h1bqkK
Facebook: https://bit.ly/4gILKbg

Thank you again for your feedback and for choosing O2.💙

O2 - Nottingham からの回答

2026年8月31日

Hello James,

Thank you for taking the time to leave a review. We're sorry to hear that your experience didn't meet your expectations. We appreciate your feedback regarding the support you received, and the issues encountered during your upgrade, and we'll ensure your comments are shared with the relevant teams.

O2 - Nottingham からの回答

2026年8月31日

Hello Dan,

Thank you for taking the time to leave a review. We're delighted to hear that Kareem provided such a positive experience. His patience, knowledge, and willingness to help clearly made a difference, and it's wonderful to know the process was smooth from start to finish.

We're also pleased that you're happy with the product he recommended.

O2 - Nottingham からの回答

2026年8月31日

Hi Anna, thank you for taking the time to leave us a review. We're delighted to hear that you had a great in-store experience with Serena, and that she was able to assist you with your issue! If you do require any assistance in the future, please reach out to us via one of the following contact methods:

Call: 202 (free of charge) from your O2 mobile or 0344 809 0202 from any other phone
X: https://bit.ly/3V4w4ry
Facebook: https://bit.ly/46ylPyg
Instagram: https://bit.ly/4ddRoRJ

O2 - Nottingham からの回答

2026年8月31日

Thank you for taking the time to leave us a review, Speno. We're delighted to hear that you had a great in-store experience. If you require any further assistance, please don't hesitate to reach out using one of the following contact methods:

Call: 202 (free of charge) from your O2 mobile or 0344 809 0202 from any other phone
X: https://bit.ly/4h4DdQn
Facebook: https://bit.ly/4h0WWkP
Instagram: https://bit.ly/4x4Xr2d

O2 - Nottingham からの回答

2026年8月26日

Thanks for your review - we're delighted to hear that Serena was able to answer all of your questions and help you find the best deals for your needs. Providing friendly, knowledgeable support and making sure our customers feel confident in their choices is exactly what we aim for.

It's wonderful to know that Serena made such a positive impression and helped make your experience a great one. We'll be sure to pass on your kind feedback to her.

Thank you for taking the time to share your experience and for choosing O2.

O2 - Nottingham からの回答

2026年8月26日

Thank you for taking the time to leave us a review, Rupinder. First of all, we are incredibly sorry to hear that you were a victim of over the phone fraud. We're delighted to hear that Sinead was able to assist and reassure you regarding this. If you require any assistance in the future, please don't hesitate to reach out using one of the following contact methods:

Call: 202 (free of charge) from your O2 mobile or 0344 809 0202 from any other phone
X: https://bit.ly/45TcpgC
Facebook: https://bit.ly/45Tc4dR
Instagram: https://bit.ly/4qAdQdi

O2 - Nottingham からの回答

2026年8月25日

Thanks for your lovely review Simon! It is always nice to hear about the experience you have had in our stores. We'll make sure it is passed on for you 💙

O2 - Nottingham からの回答

2026年8月24日

Hello Elizabeth,

Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that Fola and Serena were friendly, helpful, and took the time to explain everything clearly while resolving your issue. It's great to know they made sure you understood the process and were able to help you successfully reset your password.

We'll be sure to pass on your kind words and recognition to both Fola and Serena. Feedback like this means a lot and helps us celebrate the excellent service our colleagues provide every day.

Thanks again for your feedback and for choosing O2.

O2 - Nottingham からの回答

2026年8月23日

Hi David, thanks for the review. It's great to hear that Natasha helped you find the right phone and made the experience such a positive one. Providing friendly, knowledgeable advice to help customers choose the best option for their needs is exactly what we aim for.

It's also wonderful to hear that Serena stepped in to help and that together they made such a great team. We'll be sure to pass on your kind feedback to both Natasha and Serena, who will be thrilled to know their support was appreciated.

O2 - Nottingham からの回答

2026年8月20日

Hello Danny,

Thank you for taking the time to leave a review.

We're delighted to hear that you found our team helpful and polite. Providing friendly and supportive service is something we take great pride in, so it's wonderful to know we made a positive impression.

We really appreciate your feedback and thank you for choosing O2.