Ocean Estate Agents レビュー 

Great service from the team throughout my tenancy. Communication was always prompt and professional, and any issues were dealt with efficiently. Thank you for your support and assistance during my time in the property.

I cannot recommend Claire Kington highly enough.

Over the past few months, Claire has shown me a wide range of properties and took the time to really understand both my personal circumstances and exactly what I was looking for. She listened carefully, was honest throughout the process, and quickly developed a sense of what would and would not work for me. In fact, she often knew before I did whether a property was likely to be the right fit!

Buying a home can be overwhelming, especially when balancing family considerations, but Claire's guidance, patience and expertise made all the difference. She never pushed a property that wasn't right and was always open and transparent in her advice.

Thanks to Claire, I have now found the perfect home for myself and my young children, and I genuinely couldn't be more grateful. If you're looking for someone who will listen, understand your needs and work tirelessly to find the right property, Claire is the person you want on your side.

Tell her what you're looking for, be honest about your circumstances, and she'll absolutely nail it.

Thank you, Claire. You've made a huge difference to our next chapter. Jo :)

We worked with Ashleigh for our first home. Her and the rest of the team were amazing. Great with communication, quick responses and extremely friendly throughout!

James and Jemima at my branch of Ocean provided me with a first class service. Communications were swift and clear throughout the process of letting a property. After putting it on the market, we had a large number of good quality applicants. It was difficult to choose. The advice and support has been excellent. They continue to manage aspects of the letting and I'm very happy with our arrangement.

They did my process really quickly.

Excellent job and smooth process..thank you

James and Jemima have been terrific. They are prompt and a pleasure to deal with. All queries answered quickly. They helped us find good tenants. Would highly recommend to anyone looking for a reliable estate agent with friendly and knowledgeable staff. Keep up the great work James and Jemima

James and Jemima always do a good job looking after us and have done for 9 years now.

We had a fantastic experience renting our flat through oceans lettings, all thanks to Jemima and her team
From the very first viewing to signing the contract, they were incredibly helpful, patient, and professional.
They kept us updated at every stage, answered all our questions clearly, and made what is usually a stressful process completely seamless. We truly appreciated their friendly approach and dedication to making sure everything went smoothly. We highly recommend working with Jemima and oceans lettings if you want an stress-free moving experience!

The staff are very attentive and thorough. Special mention to Helen B, Johnny H & Jasmine W for helping with a smooth sale. I would recommend this company to anyone with conveyancing needs.

I rented through Oceans Agency and unfortunately had a series of experiences that left me and my flatmate feeling unsafe, unheard, and now still out of pocket months after moving out.
Unauthorised occupant ignored for months: Another tenant's boyfriend was effectively living at the property, well beyond the 3-week-per-6-months visitor limit in our contract. We complained for months. Eventually we were asked to log every date he stayed — we did, and it added up to 84 days. Only after handing over all of this were we told it "wasn't enough evidence" and that we should have taken photos of his shoes. This should have been communicated when we first raised the issue, not after months of documentation.
Privacy and safety concerns dismissed: Instead of acting on our evidence, the agency contacted the other tenant directly and accepted her word that her partner wasn't around, disregarding what we'd reported. We also raised concerns about intimidation and a missing set of house keys during this period. Nothing was done.
Payment issue mishandled: When one tenant underpaid rent by £50, the agency chased myself and another tenant (and our guarantors) for it, rather than contacting the tenant who actually hadn't paid.
Move-out day confusion: We were told to be out on the 17th but given no specific time. On the day, someone arrived expecting us out in the morning. We had to argue that, without a stated time, we were entitled to stay until end of day. It was only after a manager reviewed the situation and realised no time had been given that we received an apology.
Deposit delayed with no transparency: We moved out on 17 July. It is now 9 September — over seven weeks later — and we still have no confirmation on our deposit. Every time we've asked for evidence of what's outstanding, we get the same recycled responses: "waiting for the landlord," "waiting for the claim," "waiting for the contractors" — with no actual proof of contact, claims received, or timelines. For comparison, a previous agency (Balloons) provided full details and receipts within two weeks of us moving out.
Communication throughout was poor. Dealing with Abigail Daly in particular was consistently frustrating — slow responses, no urgency, and little acknowledgment of how serious some of these issues were, including the unauthorised occupant situation, which affected our sense of safety in our own home.
I'll update this review once (if) the deposit is finally returned.

If i could write more in depth i would. However, ive looked at past reposnes and seen little to no accountability with the agency.

I have also remined anonymous for this as i am still waiting for a repsonse about my deposit.

Sadie was absolutely amazing , without her our house sale and purchase never would have happened. She went above and beyond.
Once again thank you Sadie and also Emma who sold the house .

Ocean have been brilliant from start to finish. We used the estate agents, property lawyers and mortgage service, having it all in house made communication much easier. The addition of a ‘move manager’ in the sales team was invaluable! Thank you Lisa!

We’ve had a really positive experience with Ocean throughout the process of securing our new home. Everything has been handled professionally and communication has been clear and reassuring from start to finish.
A special mention to Jemima, who has been incredibly helpful, responsive and supportive throughout the application and referencing process. She kept us updated at every stage, explained everything clearly and made the whole process feel much smoother and less stressful.
We really appreciate the service we’ve received and would happily recommend Ocean to anyone looking to rent a property.

Ocean have been excellent considering the dire state of renting in our area at the moment! After months of looking online and trying to get viewings on flats, Ocean were the first company to even give us a call back about getting a viewing. My partner and I were shown around the property and communicated with throughout by Charlie, who has been very helpful and patient when we have called and emailed about tiny details and questions we've had. Highly recommend :)

Ocean were fantastic, we chose them to sell our house. The good thing about Ocean is their great knowledge of our local area and the helpful and honest service. They did a great job of advertising the house and making sure the right clients saw it, and were on hand for good advice when we were buying our next property too. We chose them because we had used them 8yrs ago to buy our first property and they didn’t disappoint!

Paige Brogan was very helpful and professional. From the start to the end of everything.

I had great experience with ocean estate especially Charlie bird she guided me very well at every step.

We have been doing business with Ocean Estate Agents more than 10 years. They provide very professional, efficiency services. We are very grateful and definitely recommend to my friends. Thank you so much !

I couldn’t recommend Ocean property lawyers more, especially our solicitor Karen Lassauzet! She was extremely helpful, thorough and was very prompt with responding to queries. We were really pleased with our experience.