OK To Travel レビュー 

34
•
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had an issue while I was abroad getting a MEDIF form completed. OK to Travel were amazing and got everything sorted for me so I was able to fly home - quickly and efficiently - where as my travel re... もっと見る

企業が回答しました

5つ星のうち4の評価

When I booked the agent was helpful and efficient. Because of the possibility of not travelling due to Covid-19, he suggested I wait until the day before travelling to confirm and pay. He gave me a... もっと見る

企業が回答しました

5つ星のうち1の評価

OK To Travel are insured by different insurance companies so if you want to make a claim you will be dealing with different companies. If you are insured by EUROINS AD, a Bulgarian company you will en... もっと見る

5つ星のうち5の評価

Ease of booking and very good value for our circumstances. Obviously hope we don’t need to claim but I’m sure from our experience so far there would be no problems.

企業情報

  1. 旅行保険会社

当該企業による記述

We do not ask for reviews on Trustpilot and we do not monitor this platform. We use Feefo to gather customer feedback, where we have an average service rating of 4.9.


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4.0

ほぼ満足

TrustScore 5段階評価の4

34件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.0

すべてのレビュー

(34)

過去12か月のレビュー数: 3件

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5つ星のうち4の評価

When I booked the agent was helpful and…

When I booked the agent was helpful and efficient. Because of the possibility of not travelling due to Covid-19, he suggested I wait until the day before travelling to confirm and pay. He gave me a reference number. All went ahead smoothly as he promised. Thank you.

2020年10月13日
OK To Travel ロゴ

OK To Travel からの回答

Good morning,

Thank you for taking the time to leave us a review and I will ensure your comments reach my colleague. If there is anything else we could have done to achieve a 5* review, please do let us know!

Best wishes,
Reece

5つ星のうち5の評価

Reliable insurance cover

Clear terms and conditions . I found them very helpful when I needed to change travel dates due to Covid. Have used several time and will continue to do so.

2020年10月1日
自発的なレビュー
5つ星のうち5の評価

Reasonably priced

I needed insurance for a weeks holiday in Cyprus, I have a medical condition, I found OK to travel had the most reasonable offer, hence I took their insurance for myself and my husband.
Wound use again and would recommend to others.

2020年10月1日
自発的なレビュー
5つ星のうち5の評価

You'll be hard pushed to find better.

I had 'OK To Travel' recommended to me by another insurance company who were unable to assist with my travel plans, from my initial call to the final sending of the documents i really couldn't have asked for a better service.
I spoke with three staff over a number of calls and all were brilliant, bent over backwards to sort me out.

2020年10月1日
自発的なレビュー
5つ星のうち5の評価

Excellent service & a great deal!

I was looking on a comparison website & chose OK, but then I had a problem & decided to ring them. I ended up getting a much better deal by ringing than on the website. So I am very happy!

2020年8月27日
自発的なレビュー
5つ星のうち1の評価

Absolutely dreadful

Absolutely dreadful. I had an infection abroad and had to have hospital treatment. When I claimed for the cost of this, it appeared the company was purposefully obstructive, not giving me the relevant information, not answering emails, not anweringmy questions, giving conflicting instructions and explanations by phone and emails, etc etc. It dragged on and on and on which added to the stress of being unwell. If I had not been so determined, I am sure they would not have paid the hospital bill and this only many months later. As it was, I eventually waived the costs for all subsequent GP visits and examinations because I could not cope any more. I can only say that I would never, ever recommend this company, quite the opposite actually. I have actually kept all their emails.

2020年8月19日
自発的なレビュー
5つ星のうち1の評価

Purchased an OK TO TRAVEL INSURANCE…

Purchased an OK TO TRAVEL INSURANCE POLICY from AllClear Travel Insurance - while we were away on holiday my wife hurt her back and required urgent medical treatment we submitted a claim form after we came back to TIFgroup ( the claim handlers ) and received £500 despite rejecting this sum - the cost of her treatment discounted by the hospital was £8300 we were told they would reconsider if we supplied a letter from the Doctor saying the treatment was urgent and an emergency, we emailed this to the claims handler on the 6th September, despite numerous complaints to them they tell us how sorry they are, someone will contact us, someone has contacted us, someone is looking into it, but no answer to our claim so it looks like the next step is the Financial Ombudsman Service. IF YOU ARE THINKING ABOUT BUYING TRAVEL INSURANCE I WOULD RECOMMEND YOU AVOID ANY OF THESE COMPANIES IF YOU MAKE A CLAIM THEY ARE A NIGHTMARE
Update 24/9/19 Now saying after 18 days the Surgeons letter wasn't sufficient and there 2 doctors know better - they know how to drag their heels - 9/10/19 we have complained to OK Travel Insurance we have complained to AllClear travel the broker and to TIFgroup the claim handlers and they are all very sorry to hear about the problems and someone will be in touch and they do get in touch but take an age to respond and basically are no help at all - avoid as you may be as sorry as us if you need to claim.

2019年9月22日
自発的なレビュー

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