They sent me wrong rolling papers and charge me more .No order confirmation email nothing at all .You can't call them because number is primeium charge They charge me £29 Paper they sent me cost... ãã£ãšèŠã
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Impressive range of products super cool merchandise to, I was looking for a smell proof bag/rucksack having previously used firedog which are OK not fully smell proof though but you get what you pay f... ãã£ãšèŠã
I'll put it simply.... IF YOU ARE CONSIDERING BUYING YOUR SUPPLIES ONLINE THEN BUT FROM OLIVASTU.... they are the BEST online head shop, amazing choice and even better customer service from Prites... ãã£ãšèŠã
we had a few issues with my order not being sent but that was sorted out with 1 quick email where i was refunded for my express shipping almost immediately:). i then received a broken piece but i woul... ãã£ãšèŠã
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Olivastu is the most reliable online head shop in the UK, positioned to serve all potheads and 420 enthusiasts. We provide some of the best bongs on the market, bringing the largest collection of smoking paraphernalia to personalise and optimise your smoking experience. We take pride in bringing our customers a quick, discreet, simple, and pleasant shopping experience. Our in-house team provides a 24X7 support to help with any difficulty or doubts. Our wide collection of smoking accessories, vaporizers, e-liquids, and a robust catalogue of products covers all your smoking needs. We deal with a wide variety of rolling papers, dab rigs, bubblers, chillums, glass bongs, and smoking pipes that match your quirky, unique, and millenial smoking style.
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Olivastu Ltd.Unit 2133, 109c Dudden Hill Lane, London, NW10 1BJ, London, è±åœ
- 08712 455 645
- info@olivastu.com
- www.olivastu.com
4.1
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Terrible people
They sent me wrong rolling papers and charge me more .No order confirmation email nothing at all .You can't call them because number is primeium charge
They charge me £29
Paper they sent me cost £19
000021143 order number
2026幎7æ6æ¥
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Olivastu ããã®åç
I have contacted the customer on the same day and asked to get it swapped out as its a picking error and these things can happen
Poor quality
I had no problem with the products i bought except 2 the blue glass bowl and the chongz down stem. Both of which broke after only a couple days
2026幎6æ28æ¥
Not the company's fault but theâŠ
Not the company's fault but the delivery guy put it on my gate so it fell off and coulda broke thankfully it was well packed so it didnt break fortunately but bong is very nice and as described
2026幎5æ16æ¥
Excellent service as always.
2026幎4æ5æ¥
ðððð
Fast, no damage, nothing unnecessary.
Was the first, wont be the last
2026幎4æ4æ¥
o didnt recived it yet
2026幎3æ15æ¥
Olivastu ããã®åç
The item got rejected and it is on its way back to us. I have contacted the customer also to explain this. they have never contacted us to find out and checked the tracking
Olivastu ããã®åç
emailed customer offered a replacement
Olivastu ããã®åç
emailed him twice with no answer. We can swap or refund no issues
Good products
2025幎9æ2æ¥
Fast delivery
Fast delivery
Good prices
The only place I found that sold what I wanted
2026幎3æ2æ¥
Received a broken product and theâŠ
Received a broken product and the company have ignored me for two weeks.
Edit: After posting this review the company has made contact and has sent a replacement which was also broken in the exact same manner.
I believe this is likely a courier issue.
2026幎2æ12æ¥
Olivastu ããã®åç
Emailed customer offered a brand new one. We have not received any email so messaged him directly
Never recieved the vape having to goâŠ
Never recieved the vape having to go through bank to get refund
2026幎2æ13æ¥
Sent wrong item, hard to contact but satisfactorily resolved.
Placed 1st order with Olivastu on Thursday for a glass Chongz bong. Paid £55. Received Chongz acrylic bong on Saturday worth about £20 max. It was difficult to contact the company and the only way I managed it was by leaving a negative review here on Trustpilot. They were very apologetic and helpful when I did get hold of them. They sent me the correct item and refunded my p&p for returning the incorrect one. I removed 1 star for sending out the wrong order and removed another for being hard to contact.
2026幎2æ14æ¥
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These guys are fantastic
These guys are fantastic. Brilliant selection and prices.
Also great customer service and will diligently fix any issues with an order but it's not usually a problem.
Would highly recommend.
2026幎2æ5æ¥
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