Zippi tunnel and connector ordered a week ago . Tunnel arrived today but no connector , DPD have an order ready but not in receipt of item , emails just get a chat bot response phone lines are switche... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
We bought the Eglu Pro, Mesh Run and a Automatic door. Overpriced trash. The process of building it took 7 days total because of the unclear, unnecessary amount instructions and how fiddly and r... もっと見る
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Ich habe lange überlegt und Angebote für viele Alternativen eingeholt. Ich hatte erst Bedenken , etwas dort zu bestellen. UK ist nicht ums Eck. Ich habe dann das Katzengehege 2x3 m bestellt. Unfassbar... もっと見る
企業が回答しました
I purchased 2 Friesian hens from Christine Fuller in Kent. She had advertised them on the Omlet website. Contacting her was easy and quick. Christine was happy to hold on to the hens until I had... もっと見る
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企業情報
当該企業による記述
We’re Omlet and since 2004 we’ve been rethinking every aspect of keeping and caring for pets. Inspired by the magic when humans and animals connect, we watch, learn and ask so we can invent. Our products will make you wonder: why hasn't it always been done this way?
連絡先
The Malt House, OX16 5HX, Banbury, 英国
- +441295 500900
- info@omlet.co.uk
- www.omlet.co.uk
3.0
まあまあ
1403件のレビュー
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Omlet - more than a mess !
I have just completed the assembly of a 4 x4 x3 walk in chicken coop. I have never experienced such poor instructions or lack of product identification. A classic example is the various clips that hold the coop together ( Well nearly ). The numbers on the packets are not the same as the numbers on the instructions so you have to keep referring to the product identification chart in the beginning of the book. Life could be made easier by labelling all of the metal parts and taking the guesswork out of what fits where. The online video makes everything look easy. Think about this when you're trying to put the middle roof supports up and the outer roof supports keep disconnecting themselves. The video is filmed on a completely flat floor, with no wind or any other form of disruption, how many of us are putting up our coops in a completely flat garden or paddock ? You have to put insulation tape around the outer roof support joints just to keep them together long enough to get the roof on. To be honest, my cat could write a more intelligent set of instructions than your company has produced. I'm sure that Omlet will come back with their usual pathetic excuses about ' high volume of calls ' etc - try employing some more staff. Your excuses are beginning to wear thin with anyone who has been on the receiving end of them. Fortunately, my clients didn't order an automatic door !
If I could have given you no stars, I would.
2026年4月14日
自発的なレビュー
Omlet からの回答
Hello Don,
We appreciate you taking the time to share such detailed feedback.
The issues you’ve raised around unclear instructions, inconsistent part numbering, lack of component labelling, and the challenges of installing the roof supports in real outdoor conditions are all valid concerns. We understand why this left you so disappointed.
We also take on board your point about the assembly video not reflecting the reality of many customers’ gardens or paddocks. Setup should be practical in real-world conditions, not just in ideal filming environments. This is why your comments have been shared with our product and support teams.
We’re sorry that your experience has left you with such a poor impression of Omlet. If you would be willing to contact our customer support team directly with your order details, we would like the opportunity to review this properly and see how we can help further.
Thank you again for the honest feedback.
Kind Regards,
Clémence
Team Omlet
Nice product. Dreadful customer service
Omlet ticket number: 188064
I purchased an Omlet Auto Door for my wooden hen coop in 2019. It has worked perfectly until recently, when I realised the door was stuck in the open position. I checked for obstructions and changed the batteries, but no luck. I contacted Omlet via the contact form on the website nearly one month ago. As of today, I have sent them twelve emails, and they have sent me six...and my coop door is still stuck open! As others have said, it is pointless advertising a phone number on the website which, when you call, tells you to email them! My hopes are raised upon receipt of an email from them...I do what they suggest, and email them back advising that the door is still stuck open, and then wait another few days before they reply again. This is such an inefficient way to run a customer service system. Companies should not sell products that might need after-care, if they are not prepared to offer an appropriate level of support. On the 9th April I suggested that if only we could have a video call, I could be at the coop and we could, together, diagnose what might be wrong. Amazingly, I had a positive response to this and 'Adam' (who I am now convinced is a bot) offered to arrange a time to call. He offered to call me on 13th April and I made myself available all day - he didn't call. He emailed to apologise and agreed to call me today, 17th April at 3pm. He didn't call. I simply don't know what else to do.
I've just re-read a leaflet that came with the door that says "If you have any queries, don't hesitate to email or call Omlet's fantastic customer service team who will be happy to help" That is not my experience!
If anyone from Omlet is reading this, the very least you could do is offer me a refund for the hassle and wasted time you have caused me, and I will take my business elsewhere.
2026年4月17日
自発的なレビュー
Omlet からの回答
Good morning,
We apologise for the experience you have had and for the delay in resolving this matter. We also regret that the scheduled calls did not take place as agreed.
Due to an exceptionally high volume of enquiries, our phone lines have been temporarily closed and customers have been asked to contact us by email. However, we recognise that, in your case, the support provided has fallen short of the standard we aim to deliver.
Your feedback, particularly regarding our communication and support process, has been noted and taken on board. We will make every effort to call you this morning, Saturday 18 April, to assist further and help bring this matter to a resolution.
Thank you for your patience,
Kind Regards,
Clemence
Team Omlet
Wrong order dispatched
Wrong order dispatched. No customer service phone number and no response on email. Do better!
2026年4月15日
自発的なレビュー
Omlet からの回答
We’re very sorry to hear about this and apologise for the frustration caused.
Please could you email us again and mark it FAO Jacky so that I can pick this up personally and help resolve the issue as quickly as possible.
Kind regards,
Jacky
Team Omlet
Awful service
Zippi tunnel and connector ordered a week ago . Tunnel arrived today but no connector , DPD have an order ready but not in receipt of item , emails just get a chat bot response phone lines are switched off - something very suspicious here luckily paid on credit card if Omlet are going bust ? Not great service and why sent items separately seems separately - not been advised of any delays … good product but awful service
2026年4月14日
自発的なレビュー
Omlet からの回答
Dear Paul,
Thank you for sharing your feedback.
We’re very sorry to hear about your experience. We indeed had to close our phone lines temporarily due to an exceptionally high volume of enquiries.
To clarify, we dispatch all items in an order at the same time, but in some cases couriers will separate boxes in transit, which can mean parts arrive on different days.
Please do contact us by email with your order details so we can investigate this properly and give you the correct update on your connector. We appreciate your patience and are sorry again for the inconvenience.
Kind Regards,
Clémence
Team Omlet
Miserabler Kundenservice
Ich habe innerhalb von einer Stunde zwei Bestellungen getätigt, welche gegen Vorauszahlung beglichen werden sollten. Habe anschliessend den Kundenservice kontaktiert und um Zusammenfassung der beiden Bestellungen gebeten. Die Vorauszahlung in der Höhe von über EUR 4'500 habe ich vorgenommen und die Lieferkosten einmal überwiesen. Der Kundendienst war nicht in der Lage, die beiden Bestellungen zusammen zu fassen. Als Antwort kam ein KI generierter Text von einem KI Bot. Über die Hotline in Deutschland war niemand erreichbar, ob da überhaupt jemand arbeitet, ist äusserst fraglich. Aufgrund dieser negativen Erfahrung habe ich die Bestellungen dann beide storniert und warte seit über einer Woche auf die Rückerstattung meiner Vorauszahlung - bisher vergeblich. Zwischenzeitlich wurde ich von verschiedenen "Mitarbeitern" via Mail kontaktiert, was nicht zielführend war. Eine direkte Antwort auf Anfragen erhält man keine. Absolut nicht zu empfehlen!
2026年4月6日
自発的なレビュー
Omlet からの回答
Guten Tag,
vielen Dank für Ihr Feedback. Es tut uns leid zu lesen, dass Sie mit dem Ablauf Ihrer Bestellung nicht zufrieden waren.
Gemäss unseren Aufzeichnungen haben Sie uns erstmals am 7. April kontaktiert, und wir haben Ihnen am 9. April geantwortet. Aufgrund des aktuell hohen Anfragevolumens entspricht dies leider einer üblichen, aber angemessenen Bearbeitungszeit. Wie auch auf unserer Website angegeben, ist unsere telefonische Erreichbarkeit derzeit aufgrund der hohen Anzahl an Anfragen eingeschränkt.
Da Sie sich in der Zwischenzeit bereits selbst für die Stornierung Ihrer Bestellungen entschieden hatten, bevor wir auf Ihre ursprüngliche Anfrage zurückkommen konnten, war eine weitere Bearbeitung in Ihrem ursprünglich gewünschten Sinne leider nicht mehr möglich. Nachdem wir Ihr Anliegen geprüft hatten, haben wir Ihnen dennoch mögliche Lösungen angeboten. Da Sie an der Stornierung festhalten wollten, haben wir dies selbstverständlich entsprechend berücksichtigt.
Die Rückerstattung Ihrer Vorauszahlung wurde bereits bearbeitet und sollte in den nächsten Tagen auf Ihrem Bankkonto sichtbar sein.
Wir bedauern, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat.
Mit freundlichen Grüssen,
Clémence
Team Omlet
Changé votre transporteur
j’ai payé 12€50 la livraison, le livreur de votre transporteur ne s’est jamais présenté et ne m’a pas contacté après que je l’ai attendu depuis 9h15, il est 13h15 et au final il me l’a déposé au bout de la ville , je suis a pied et j’ai du à mal a me déplacé ! C’est de l’abus des trucs pareil ! Honte à votre service de transport ! Ca mérite -5 étoiles ! Du coup le colis va gentillement retourné d’ou il vient !
2026年4月13日
自発的なレビュー
Omlet からの回答
Bonjour,
Nous vous remercions pour votre retour d'expérience.
Nous comprenons votre déception et regrettons les désagréments rencontrés lors de la livraison de votre commande.
Cette situation ne reflète pas le niveau de service que nous souhaitons garantir à nos clients. Nous souhaitons vous apporter notre aide et examiner votre dossier dans les meilleurs délais afin de trouver une solution adaptée.
Nous vous invitons à nous contacter directement en nous transmettant votre numéro de commande :
Par e-mail : info@omlet.fr
Par téléphone :
+33 04 11 92 12 80 (France)
+32 2 808 85 07 (Belgique)
+41 21 588 14 88 (Suisse)
Via notre service client :
https://www.omlet.fr/misc/contact_us/
Nous restons à votre disposition et ferons le nécessaire pour vous accompagner au mieux.
Cordialement,
Clémence
L'Equipe Omlet
Expérience catastrophique + données bancaires par téléphone
Expérience catastrophique.
On me demande par mail d’appeler pour “sécuriser” une commande déjà payée… en transmettant des informations de carte bancaire par téléphone. Pratique totalement inacceptable en 2026.
Premier problème : j’appelle pendant les horaires indiqués → lignes fermées.
Deuxième problème : quand j’arrive enfin à les joindre, on m’annonce que l’appel est enregistré, tout en me demandant des données bancaires. Aucune transparence sur l’usage de ces enregistrements. Très inquiétant. Soit disant l'argent est bloqué entre les banques mais mon compte est bien débité et Omlet se doit d'honorer ma commande.
Troisième problème : refus total de proposer une alternative sécurisée (3D Secure, lien de paiement, validation bancaire…). C’est soit donner ses infos au téléphone, soit rien.
Résultat : refusant de prendre un risque évident, ma commande est tout simplement annulée.
On est face à des pratiques dépassées, potentiellement dangereuses, et un service client incapable de proposer une solution conforme aux standards actuels de sécurité.
À fuir.
2026年4月10日
自発的なレビュー
Omlet からの回答
Bonjour Max,
Merci d'avoir pris le temps de partager votre retour, et nous sommes désolés d'apprendre que cette expérience n'a pas été à la hauteur de vos attentes.
Lorsque notre prestataire de paiement, Stripe, signale une transaction comme potentiellement frauduleuse — que ce soit en raison d'incohérences dans les informations de la commande, d'un comportement de dépense inhabituel, d'une localisation atypique ou d'un type d'achat considéré comme à risque — nous contactons le client par mesure de protection afin de vérifier qu'il est bien à l'origine de la transaction. Cette démarche existe avant tout pour protéger nos clients contre une utilisation non autorisée de leur carte.
Concernant l'enregistrement des appels, nous tenons à vous rassurer : bien que nos appels soient enregistrés pour des raisons de sécurité, nos agents désactivent systématiquement l'enregistrement lors du traitement des informations de paiement.
Nous sommes sincèrement désolés que vous n'ayez pas réussi à nous joindre lors de votre premier appel pendant nos horaires d'ouverture — cela n'aurait pas dû arriver.
Votre commande ayant été annulée, si vous souhaitez la repasser ou en discuter davantage, n'hésitez pas à nous contacter par e-mail en adressant votre message à l'attention d'Élodie avec votre numéro de commande. Nous serons ravis de vous accompagner.
Cordialement,
Élodie
Équipe Omlet
We bought the Eglu Pro
We bought the Eglu Pro, Mesh Run and a Automatic door. Overpriced trash. The process of building it took 7 days total because of the unclear, unnecessary amount instructions and how fiddly and ridiculous the process of putting it together was.
The run is complete nonsense and was a pain to put together, you connect it using tiny clips which are difficult to use and barely hold the flimsy mesh together and the automatic door hasn't worked once yet. Our chickens aren't kept near our house and every night we have to go across to them, a 10 minute walk, and shut it.
We bought the auto door thinking it would work wonders and we wouldn't have to put them to bed every night but for what the whole setup cost, near £2000, its pathetic.
There were parts missing of our order and incorrect parts sent. The chickens don't even like the plastic tat that is the house because of the scratchy sound it makes when they walk around inside.
2026年3月14日
自発的なレビュー
Omlet からの回答
Hi Amelia,
Thank you for sharing your feedback, and we're really sorry to hear about the experience you've had.
We understand how frustrating this must be, especially given the investment you've made. While the vast majority of our customers find the assembly process manageable, we appreciate that everyone's experience can differ, and we're sorry it proved so difficult in your case. That said, the Autodoor should absolutely work reliably, and receiving missing or incorrect parts is something that simply shouldn't happen: we take full responsibility for those issues and want to get them resolved for you.
We'd really like the opportunity to put things right, particularly regarding the Autodoor and the missing and incorrect parts. Could you please contact us via e-mail, addressing your message to the attention of Élodie and including your order number? This way we can locate your account, prioritise your case and work with you to find a resolution.
We'd love the opportunity to get this sorted for you.
Kind regards,
Élodie
The Omlet team
Refund not received for returned item
Ordered an item and returned it nearly a month ago. No reply to emails or social media messages and still no refund despite sending proof of postage. No communication from company.
2026年3月18日
自発的なレビュー
Omlet からの回答
Hi KG,
Thank you for your feedback, and we're truly sorry to hear about your experience. Waiting nearly a month for a refund without any communication is not acceptable, and we sincerely apologise for this.
Unfortunately, we're unable to locate your order with the information available to us here. Could we kindly ask you to contact us once more via e-mail, addressing your message to the attention of Élodie? Please include your order number and proof of postage, and we will ensure your case is prioritised and resolved as quickly as possible.
We understand that reaching out again is far from ideal given your experience, but we want to make sure this gets to the right person so we can put things right for you.
Our sincerest apologies once again.
Kind regards,
Élodie
Achat récent d’un poulailler
Achat récent d’un poulailler, satisfait du produit mais très déçu du service client.
J’ai reçu une promotion de -20% juste après ma commande, et aucun geste commercial n’a été proposé malgré ma demande.
Dommage, une solution simple aurait permis d’éviter un retour inutile.
2026年4月2日
自発的なレビュー
Omlet からの回答
Bonjour Alex,
Merci d'avoir pris le temps de partager votre avis, et nous sommes ravis d'apprendre que vous êtes satisfait de votre poulailler !
Cependant, nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service client n'a pas été à la hauteur de vos attentes. Nous comprenons tout à fait votre frustration : recevoir une promotion peu de temps après une commande peut être décevant, et nous aurions aimé avoir l'occasion de trouver une solution adaptée à votre situation.
Malheureusement, nous n'arrivons pas à retrouver votre commande ni votre compte client avec les informations dont nous disposons ici. Afin que nous puissions examiner votre dossier en détail et voir ce qu'il est possible de faire, pourriez-vous nous recontacter directement par e-mail en adressant votre message à l'attention d'Élodie ? Merci d'inclure votre numéro de commande afin que nous puissions retrouver votre dossier rapidement.
Nous tenons à ce que chaque client vive une expérience positive, et nous aimerions sincèrement avoir une seconde chance de rectifier les choses.
Dans l'attente de votre message, nous vous souhaitons une excellente journée.
Cordialement,
Élodie
No spill chicken feeder
I received my no spill chicken feeder today and it was broken with the screws missing to attach the legs. A very complicated assembly process and a massive wait for delivery.
2026年4月1日
自発的なレビュー
Omlet からの回答
Hi Jackie,
Thank you for taking the time to leave your feedback, and we're truly sorry to hear about your experience.
We completely understand your frustration: receiving a product with damage and missing parts is not the standard we hold ourselves to, and we sincerely apologise for the inconvenience this caused you. We also appreciate your patience regarding the longer-than-expected delivery time, and we're sorry for the wait.
We're glad we were able to offer solutions, including sending replacement parts or a brand-new unit, and we fully respect your decision to return the product instead. We can confirm that your refund has now been processed in full.
We've taken your comments on board regarding both the packaging and the assembly process, and we'll be using this feedback to make improvements going forward.
If you ever decide to give us another try in the future, we'd love the opportunity to provide you with a much better experience. Please don't hesitate to reach out to our customer service team if there's anything else we can help with.
Yours,
The Omlet team
Great service and really good quality…
Great service and really good quality products. Omlet never fails with their chicken runs and accessories.
2026年3月30日
自発的なレビュー
Omlet からの回答
Hi Diane,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with the service and the quality of our products. It means a lot to know Omlet continues to deliver when it comes to chicken runs and accessories.
Kind regards,
Clémence
Team Omlet
The warranty seems pretty worthless
The warranty seems pretty worthless.
We bought a full coop set up including a run and auto door last year. Well over £1500. The Smart Auto door has repeatedly failed and not died altogether at less than a year old. It jammed closed and wouldn’t open at all. So the poor hens were stuck in. Then it jammed open. Then it gave up the ghost altogether.
I’ve contacted Omlet and stated that we have repeatedly reset. Was immediately told that I couldn’t send it back but they would offer support. Then no reply.
Called , to receive a recorded message saying they are prioritising e mails.
Social media don’t take comments.
How can you support customers if you won’t speak to them?
I’m now £200 down with no auto door and it is causing maximum inconvenience and risk to my flock.
2026年3月30日
自発的なレビュー
Omlet からの回答
Dear Victoria,
Thank you for your review.
We apologise for any misunderstanding in our previous communication.
When you contacted us, your request was to return the Smart Automatic door under our 180-day guarantee for a refund. As your order is now outside that guarantee period, we advised that a return for refund was not possible. However, that does not mean we won’t help, we can absolutely assist with troubleshooting and, if appropriate, warranty support for the product itself.
We have been experiencing a very high volume of enquiries, and we sincerely apologise for the delay in getting back to you. That said, we understand how important this is when it affects your hens’ routine and safety.
I have now contacted you directly so we can proceed with the troubleshooting steps and work towards resolving this as quickly as possible.
Thank you for your patience and comprehension.
Kind Regards,
Clémence
Team Omlet
Bad Customer Service
The products looks good but it has the worse customer service I have ever seen.
They sent me an email to call them, and when you call you are told to send an email!
2026年3月26日
自発的なレビュー
Omlet からの回答
Hi Jaque
Thank you for taking the time to share your feedback.
Due to a higher than usual volume of enquiries this week, we have had limited phone availability while we focus on supporting customers by email.
I’m sorry this made it difficult for you to reach us and for any frustration this caused.
I can confirm that your query has now been resolved, and one of our customer experience representatives will be in touch by email today to confirm the details.
Please do not hesitate to let us know if there is anything else we can help you with.
Kind regards,
Jacky
Team Omlet
Friesian hens
I purchased 2 Friesian hens from Christine Fuller in Kent. She had advertised them on the Omlet website.
Contacting her was easy and quick. Christine was happy to hold on to the hens until I had arranged transportation.
She also provided a box, food and water for the long journey to Scotland at no extra charge. The hens arrived in good condition. We’re very happy with them.
Thanks for your cooperation, Christine!
2026年2月26日
自発的なレビュー
Omlet からの回答
Dear Nine,
Thank you so much for the lovely review and for giving Christine's Friesian girls a wonderful home in Scotland! We are delighted to hear that everything went so well.
Wishing you many happy days (and eggs!) with your new hens,
Kind Regards,
Clémence
Team Omlet
Prodotti innovativi eccezionali
Prodotti innovativi eccezionali! Pensano a tutto!! Ho comprato un pollaio Eglu e non potrei essere più contenta! A breve prenderò gli accessori … spedizione veloce . Lavo tutto con idropulitrice. Lo consiglio! Basta legno che puzza e marcisce! Grazie Omlet!!! Ce l’ho da 6 mesi e ne comprerò un’altro appena posso!
2025年10月30日
自発的なレビュー
Omlet からの回答
Cara Cristina,
Grazie mille per la splendida recensione! Ci fa davvero piacere sapere che trovi i nostri prodotti innovativi e che l’Eglu ti stia soddisfacendo dopo 6 mesi: spedizione veloce, pulizia facile con l’idropulitrice e addio al legno che puzza e marcisce. Non vediamo l’ora di aiutarti nella scelta degli accessori e di darti il benvenuto per il tuo prossimo Eglu quando sarà il momento. Grazie per la fiducia e per il passaparola—tante galline felici!
Cordiali saluti,
Clémence
Team Omlet
Unreliable tech and a safety risk—not fit for purpose
I bought an autodoor system for accessibility and peace of mind as a disabled keeper, but it has been a nightmare. The Autodoor is fundamentally unreliable; even my replacement unit gives false "Safe/Open" notifications when it's actually stuck, and there is no low-battery warning, which has repeatedly left my chickens trapped.
The door regularly reports being "blocked" when the tracks are completely clear, and it then enters an infinite loop of opening and closing. I’ve had to manually override it or recalibrate it constantly, which defeats the entire purpose of an automated system.
Customer service took weeks to respond initially. While they eventually replaced the unit under warranty, the exact same software and hardware faults are happening again. If you value your flock’s safety and need a "Smart" system you can actually trust for accessibility, I strongly suggest looking elsewhere. This product is simply not fit for purpose.
2026年3月4日
自発的なレビュー
Omlet からの回答
Thank you for sharing your feedback, we're sorry to hear you are still having issues with your Autodoor.
We would like to resolve this as quickly as possible for you, please reach out to our customer experience team and we will provide the technical support you need.
We look forward to hearing from you.
Kind regards,
Jacky
Team Omlet
happy experience
nice website, easy to navigate, lots of nice product photos and dimension details. quick delivery and painless returns.
2026年2月24日
自発的なレビュー
Omlet からの回答
Dear Rachel,
Thank you for the fantastic review! We’re thrilled you found the site easy to navigate and that the photos and dimensions were helpful. Great to hear delivery was quick and returns were hassle-free.
Please do not hesitate to contact us with any queries.
Kind Regards,
Clémence
Team Omlet
Fantastic automatic door for chicken coop
Fantastic automatic door for chicken coop. Easy to install, great quality & easy to use. It makes life so much easier & keeps our chickens safe.
2026年2月21日
自発的なレビュー
Omlet からの回答
Hi Claire,
Thank you so much for your fantastic review! We’re thrilled to hear our Autodoor was easy to install and use, and that its quality and safety features are making life easier for you and your chickens.
If you ever need any tips or support, we’re here to help.
Enjoy the extra peace of mind!
Yours,
The Omlet team
Bought a walk in run & it rusted
Bought a walk in run & it rusted. They replaced it as they said it shouldn’t do that. This one has rusted too. A lot of money for something not fit for purpose. The holes in the panels should be smaller too due to Avian flu. Birds can get in so I had to cover it all with mesh.
2026年2月14日
自発的なレビュー
Omlet からの回答
Dear Pamela,
Thank you for your review, and I’m sorry to hear about the rusting on your replacement run and the inconvenience you’ve experienced.
Please email our team with your order details and clear photos of the affected areas so we can investigate and put this right for you. You can reach us at info@omlet.co.uk.
We also appreciate your feedback regarding the panel hole size in relation to Avian Flu precautions. We take this seriously and will pass it on to our product team for review.
Kind Regards,
Clémence
Team Omlet
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。