The offer to upgrade my order but I wanted the least expensive because I am careless with my belongings. This delayed my order.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
So easy to deal with and the best part is that the cost is a third of what it would cost me to have my prescription done by a local optometrist. And I get them back in a timely fashion, so there is n... もっと見る
Purchased glasses at the end of covid lockdown for mum. They did take alot longer (nearly 2 months rather than 2 weeks as advertised) to arrive due to them being complex lenses which had to come from... もっと見る
Easy to deal with - and everything was smooth. This was a great option for replacing the lenses on a favourite pair of spectacles - at a reasonable cost. The new lens is good quality and exactly what... もっと見る
企業情報
当該企業による記述
Optically - Australia’s leading and most popular website for eyewear online is now available in New Zealand! Optically.co.nz offers thousands of glasses and sunglasses in modern, retro and appealing styles. Whether you’re looking for full-rimmed, semi-rimmed or rimless pairs, our universally flattering styles are sure to leave you impressed. Select from a stunning range of men’s prescription sunglasses and glasses. Nerd, hipster, professional, quirky or sporty whichever look you intend to pull off - we have a pair of eyewear for you. Our thoughtfully hand picked assortment of women’s glasses are an absolute hit. Whether you like to play the girl next door or a glamourous diva, you will find eyewear to suit your every mood. Take a pick from a wide range of trend-on aviators, wayfarers, round, rectangular, oversize, titanium and acetate discount eyewear - we know that you will fall in love with them! Optically.co.nz brings you latest and high quality eyewear straight from the international runway. If you heart designer sunglasses & glasses, then Optically.co.nz can be your ultimate eyewear partner. Choose your favourite from choicest premium brands like Marc Jacobs, Guess, Dior, Gucci, Oxydo, Police, Fendi, Benetton, Fossil, Juicy Couture, Max & Co, Bebe, Hugo Boss, Carrera, Gant, Safilo, etc. All this and more at prices that will leave you surprised. So, select a pair from our branded eyewear section to get an expensive high-fashion look for less.
連絡先
Suite 7711, Level 1, 6 Johnsonville Road Johnsonville, 6037, Wellington, ニュージーランド
- (+64) 4889 4766
- support@optically.co.nz
- www.optically.co.nz
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 50%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Seamless ordering process
Seamless ordering process, then couriered earlier than I was expecting.
Tracking information via email was fantastic.
The specs are good
The specs are good, value for money, and comfy to wear. They took a bit of a while to come, and the tint wasn't quite what I expected - more amber than light brown, but those are just things I need to be more aware of next time I order a pair. I found the online form a bit confusing to order non prescription specs, but again, practice should help. I certainly will be getting my next pair from Optically
I recieved my new lenses in my frames…
I recieved my new lenses in my frames .and very pleased at the cost.Unfortunately they are very blurey and are worse than the pair I have for the same script made by s another company.I know my condition has worsened so I am due shortly for a checkup and new test and will order a pair of yours with the new script.Any credits can you please advise and hold till I get the new script.Thanks.Rayner Mathews
Good prices & super-quick delivery
Overall a good experience.
Overall a good experience.
Clearly stating that multiple orders will come at different times and in different packages would be a benefit for the customer.
Overall very happy with the experience…
Overall very happy with the experience and outcome.
The only thing that would make it better would be to have some initial email from Optically to say what the tracking number is. I did not know that my order was coming from Australia so when I got the random Australia Post emails I thought they were Spam or Scam type emails.
Buying Kids Glasses
I was trying to buy new glasses for my daughter. I found there wasn't a great selection in the kids section. Given she is older now anyway I decided to go with bigger glasses but still needed to check that the arms were not too long. It would be great if along with providing the details for the prescription if we could also customise the length of the arms
Will be recommending and using again
So easy to order, responded and asked the correct information, then the product turned up so quickly and has been awesome to be using my new glasses.
Thanks Optically
Good quality glasses at a great price
Good quality glasses at a great price. Mine did take 20 days longer to arrive than another NZ glasses website though.
Happy with product and easy-to-use website, would buy from again.
On website it says i can return glasses…
On website it says i can return glasses without reason. But customer service said if it is a progressive glasses then it won’t.
Happy with everything except...
Really happy with the entire process and end product. The only downside was that the order came from Australia, and I’d specifically checked through your website to see where delivery was from. Nowhere is Australia mentioned; in fact NZ Post is mentioned in the shipping section, but nothing about Australia Post (the main carrier). There’s even a Wellington address and NZ phone number. I didn’t want to wait for shipping from overseas.
Do not use
Waited months for delivery, when arrived was wrong script. Do not use. Terrible.

Optically.co.nz からの回答
I love that i have found Optically.
I love that i have found Optically.
I now buy my glasses from them, great value for money.
I cannot highly recommend them enough.
Purchased glasses at the end of covid…
Purchased glasses at the end of covid lockdown for mum. They did take alot longer (nearly 2 months rather than 2 weeks as advertised) to arrive due to them being complex lenses which had to come from Australia. However when they did arrive they fit great, look great, are high quality and the price for transitional with blue light protection and premium lenses was unbeatable.
Very happy with glasses quality and…
Very happy with glasses quality and price great will shop again!
Happy with the glasses but delivery was very slow
I'm happy with the glasses but delivery took a lot longer than expected. Previously I've ordered from Zenni in Hong Kong and their delivery was much quicker than you were able to manage. If your website had been more realistic with its promised delivery times, I would have known what to expect and not been disappointed.
I am sorry I didn't read reviews before…
I am sorry I didn't read reviews before I ordered my glasses. I ordered and paid for them and expected them within 14 days as their website promised. After 21 days and still nothing I contacted them and they said the frame I chose was out of stock. I couldn't find another suitable frame so they promised to refund my money within 3-5 days. A month later and no refund and they are not answering my emails or phone call I am very, very disappointed and frustrated :-( ;-( SO within one day of posting this review I got my money back in full :-)
I loved this website I got my glasses…
I loved this website I got my glasses so much cheaper and they are great going to buy more in the future.
Shocking service
Shocking service. almost 6 weeks since I first placed my order and the lenses haven't even arrived at the lab. I need to chase them up to get any updates, and the timeframes keep getting extended. I understand delays due to Covid, but this does not excuse 6 weeks and poor communication. Have requested a full refund.

Optically.co.nz からの回答
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