I have been in business for over 40 years and this is the worst company I have ever dealt with. The pensions ombudsman must act against this company to save other investors time and money Walk away f... ãã£ãšèŠã
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Appalling service in every way possible. I'd suggest Options invest in a Customer Care course for all staff. Took them 6 months to send my small lump sum. They don't answer the phones, or you're o... ãã£ãšèŠã
As an employee you have no choice over your employer's pension provider. If you get this lot my advice is to opt out and find your own. Total indifference to any complaint, they just don't care. Tryi... ãã£ãšèŠã
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First payment taken end October, I requested opt out info 28th November as no email received. Email received saying my employer had not sent the required documents, once received would forward o... ãã£ãšèŠã
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Weâre an independent pension administrator and professional trustee company. For the last 20 years, weâve provided advisers and their clients with pension solutions to help save for a happy and secure retirement. What really sets us apart is our ability to craft solutions from products. For most providers, talking about SIPP, SSAS and other products is where the conversation ends. For Options, as a solutions provider, itâs where the conversation begins. Thatâs how weâve navigated our way through huge change in the UK pensions world over the last two decades and itâs why, today, weâre entrusted with administering over £1.7 billion of our clientsâ funds across both personal and corporate pension schemes. We passionately believe in pensions and we think that itâs never been more necessary to plan for the future. We base our solutions on SIPPs, SSAS, Property, Syndicates, Workplace Pensions, Auto-enrolment and 3rd party administration. We also provide our specialist commercial property service for individual SIPP, SSAS and Syndicates. We invest heavily in our systems and technology to ensure security and a smooth, headache-free experience for our advisors and your clients Weâre 100% committed to providing our advisers with the knowledge and resources to help you do what you do best - advising your clients. An Options partnership gives you our support with: Technical, Marketing, Presentations, Webinars, Client meetings, Business Planning, Education and Training. This helps us mutually to offer our clients the best possible service and to be satisfied that weâll achieve their goals. As an Independent Pension Administrator and Trustee we put good governance at the heart of all that we do. Options UK Personal Pensions LLP is authorised and regulated by the Financial Conduct Authority for its SIPP business FRN 501747
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1st Floor Lakeside House Shirwell Crescent Furzton Lake, MK4 1GA, Milton Keynes, è±åœ
- +44(0)3301241505
- ENQUIRIES@optionspensions.co.uk
- www.optionspensions.co.uk
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reluctant to accept long addresses.
It was reluctant to accept long addresses, particularly an address in Jersey.
Once or twice it seemed to stall when entering dates

Options For Your Tomorrow ããã®åç
Absolutely dreadful customer serviceâŠ
Absolutely dreadful customer service and back office .
I have a client being quoted 8 to 10 weeks to complete a transfer to Legal and General. I would urge any employer to consider other options if this company is being considered for the home for your auto enrolement duties or group scheme. Far better options exist.
These timescales are simply unacceptable , given that most schemes can transfer within a few working days electronically.

Options For Your Tomorrow ããã®åç
Nothing too much trouble
Nothing too much trouble. No time limits.
Not cheap but you get what you pay for..........
Glasses fell very comfortable and as a minor point they have improved my vision!!!!!

Options For Your Tomorrow ããã®åç
Consistently professional.
I have used Options, formerly JLT, to deal with a SIPP for many years now. Their service is consistent, professional and trustworthy. I am confident that I will remain a client for the foreseeable future.

Options For Your Tomorrow ããã®åç
Lack of communication.
Having been asked to supply information relating to my previous review, I received no reply after about a month. I wanted to know how they calculated their fee regarding the pension payments from my SIPP. The administration of the investments is carried out by a bank. They only make monthly payments and deduct the income tax. The annual fee is almost 25% of my pension.

Options For Your Tomorrow ããã®åç
Devendra Varsani
My contact at Options is always very efficient, polite and nothing is too much trouble for him.
He is always at the end of the phone as well if I need anything explaining in more detail.
He is a pleasure to deal with.

Options For Your Tomorrow ããã®åç
Highly recommended
Whenever I deal with Options I have received the most professional service. My interface, Devendra Varsani, is always courteous and provides a rapid and efficient response, whatever my query.
The Team at Options are professional
The Team at Options are professional, efficient, very helpful and completely transparent, which makes a refreshing change from my previous pension provider.
I highly recommend!

Options For Your Tomorrow ããã®åç
The team at Cardiff
The team at Cardiff, and Devendra in particular, are extremely knowledgeable and helpful. Dev takes the stress out of the process. I just know that if he is dealing with anything it gets done without drama.

Options For Your Tomorrow ããã®åç
SIPP advisors
I can only add what my husband has said.
Dev Varsani and Richard Prior are more than helpful with their advice and support. Nothing is too much of a problem. Both are quick to respond to emails. Itâs a great team to work with.
Mary Gray

Options For Your Tomorrow ããã®åç
Havenât used the service at all henceâŠ
Havenât used the service at all hence mid range score. I hope theyâll get a 5 when I use them.

Options For Your Tomorrow ããã®åç
First Class Service
We have dealt with Options for many years and have received nothing but a first class service.

Options For Your Tomorrow ããã®åç
Excellent service
Options provide an excellent service. They are very proactive and respond to queries promptly ensuring that your instructions are carried out in a timely manner. Dev, who I deal with at Options, is an absolute star!

Options For Your Tomorrow ããã®åç
Easy to deal with
Dealing with both Devendra Varsani and Richard Prior makes dealing with my SIPP exceptionally easy. They are both very knowledgable and available to go through any questions without delay. I wouldnât hesitate to recommend them and Options Pensions

Options For Your Tomorrow ããã®åç
Highly Recommended
Devendra Parsani has been quite superb in clarifying the situation regarding my SIPP at a time of conflict between various shareholders of a commercial property. Now the property has been sold he has been equally helpful in advising me regarding overall benefits and the ramifications of releasing a substantial tax free cash sum - which he has handled with 100% efficiency. Highly recommended.

Options For Your Tomorrow ããã®åç
The service I received from the Options Pensions SSAS Team âŠ
The service I received from Optionspensions Uk was top rate. My pensions executive was cheerful, friendly, efficient and professional. She was supported by the Options Pensions base team who were also very competent, helpful and effective - locating a host of 30 year old pensions formation documents which were thought lost - but which, by good detective work were retrieved and recirculated.
A good service from competent and dedicated people.

Options For Your Tomorrow ããã®åç
Today I received a satisfactory answerâŠ
Today I received a satisfactory answer to all my questions from Alison Kelly

Options For Your Tomorrow ããã®åç
Iâve been dealing with Devendra at theâŠ
Iâve been dealing with Devendra at the Option team in Cardiff for the last Five years. He is and has always been exceptionally helpful, knowledgeable and patient with my endless questions and requests.

Options For Your Tomorrow ããã®åç
Great service
Great service, Devendra Varsani is always helpful with any queries
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