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Hi there. Looking at your order number I can see that you selected "Click and Collect" at the checkout. You were emailed on the 31st July to let you know that your order was ready to collect. If you let us know a UK shipping address I would be happy to have your order posted out to you.
I can also see that your billing address is in Japan. Unfortunately we do not ship internationally, so we would be happy to refund your order if you are not able to have it shipped to a UK address.
We have replied to your email with the same options, so please let us know how would like us to proceed.
Edit: Your order has now been refunded. Apologies for any confusion caused.








