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paints4trade からの回答

2026年6月20日

Diggory Hadoke - Vintage Guns Ltd - SY8 3BJ

We are sorry to hear that you are unhappy with the finish achieved on your Land Rover Defender.

Our Landrover Vehicle Enamel Paint is one of our most established vehicle paint products and is widely regarded by many of our customers as a market-leading option for Land Rover restorations and refinishing projects. It is a single-pack, solvent-based enamel designed for Land Rover vehicles, commercial vehicles and vehicle equipment, with preparation, priming, thinning, application conditions and coating thickness all playing an important part in the final result.

We do appreciate that when a finish does not perform as expected, the paint itself is often the first thing to be blamed. However, in our experience, issues such as softness, marking, poor adhesion or scratch resistance can also be caused by several external factors, including surface preparation, contamination, primer compatibility, coat thickness, drying conditions, thinning ratio, spray technique, curing environment and the substrate being coated.

We are sorry that you feel the matter has not been resolved to your satisfaction, but we do have to consider all possible causes before concluding that the product itself is at fault, especially where the coating has been applied outside of our direct control.

We would prefer the opportunity to discuss this further and review the full details directly with your experienced 40-year painter, including the preparation process, primer used, thinning ratio, application method, number of coats, drying conditions and any other relevant information. This would allow us to better understand exactly what has happened and assess the situation as thoroughly as possible.

We take product quality very seriously and continue to stand by our Landrover Vehicle Paint range, which has been used successfully by many customers across restoration and vehicle projects.

paints4trade からの回答

2026年6月20日

David Myatt - TF2 8NA

New concrete must be allowed to fully cure and dry before any floor coating is applied. As a general rule, concrete should be left to cure and dry at approximately 1 inch of depth per month before painting. This is especially important with floor paints, where trapped moisture, laitance or insufficient curing can prevent proper adhesion and lead to flaking.

While the slab may appear clean and dry on the surface after 8 weeks, that does not necessarily mean the concrete has fully cured throughout, particularly depending on the thickness of the slab, conditions, ventilation and moisture levels.

Our Kennel Floor Paint must be applied to a suitable, fully cured, dry and correctly prepared surface. We have no control over the condition of the concrete, the curing period, moisture content or preparation before application. Where this recommendation is skipped or the concrete has not fully dried, coating failure can occur, and this should not automatically be attributed to the paint itself.

We stand by our Kennel Floor Paint when it is applied to a properly cured, dry and prepared concrete floor in line with the correct recommendations.